Taco Bell
137 S Western Ave, Carpentersville
(847) 426-8880
Recent Reviews
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Never in the 2 plus years I've been living here has this location ever gotten an order right. Which is why I usually drive 15 minutes to the next location, rather than this one, which is in walking distance of me. Today was the the biggest failure, which led to this review. I got a crunchwrap that was not grilled at all, just soft tortilla, missing 3 main ingredients, plus the 2 add on ones I paid extra for. They were not busy, I was the only customer. Save yourself the time and waste of $, chooseba different location
Atmosphere: 1
Food: 1
Service: 3
Kiosk system sucks. I ordered and nothing. If I could give ZERO stars I would. I’m done with Taco Bell.
Atmosphere: 1
Food: 1
Service: 1
how does a drive thru take this long when i started the order the sun was out by the time i got it it was completely dark
They need to PAY ATTENTION to peoples orders. Paying almost $8 for a Quesadilla and they put absolutely no sauce inside of it.even tho I said put EXTRA. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
One of the better Taco Bells in the area. Food is always tasty and fast. The staff are friendly. And the building is very fancy for a Taco Bell. I would recommend.
Atmosphere: 5
Food: 5
Service: 4
We clarified only 2 drinks twice on our order at the speaker Luis M confirmed at the window and we only received 2 drinks. There was a third drink added, and when we asked the on duty manager Moses to process a refund, he could not do so. There was no manager there at 9 pm that could process a refund at all according to Moses.
Atmosphere: 1
Food: 4
Service: 1
Decent place. Just wish they would start to listen and follow direction. A little better.
Every time I ask for extra sauces or something along those lines, they always mess up and either not give me any or not enough for the food that's in the bag.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Cinnamon Twists, Crunchwrap Supreme
Got food poisoning
Atmosphere: 1
Food: 1
Service: 1
The chick at the window over charges you. Does NOT give you a receipt or any sauces. They got our order wrong countless times now. What the hell? They used to have a young man working the window that made sure your order was correct and asked what sauces you wanted. This chick needs more training or a new position. 32$ and I get ripped off. Again. Thanks a lot.
Food: 2
Service: 1
Other than having to ask for our cups everything was perfect.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Slow. How do you drive thru taco bell and not even get a single hot sauce?
Atmosphere: 1
Food: 3
Service: 1
Costs a fortune and takes forever.
This location was better than most but not anymore :( If they run out of ingredients lately they just sub random stuff instead, my double stack taco I got today had a stale old crushed up dorito taco shell inside it rather than the fiesta strips, which was pretty gross and soggy and tasted like wet cardboard.
Cleared my constipation right up.
Atmosphere: 5
Food: 5
Service: 5
Mexican pizza was good, and original tacos were good. I was disappointed in the crunchwrap supreme and the bean burrito, which is what I ordered, but what I got was a cheesy bean burrito did not like the cheese sauce and way to much on it.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Ground Beef Burrito, Cinnamon Twists, Nachos, Mexican Pizza, Chips and Nacho Cheese Sauce
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