Wingstop
70 S Kennedy Dr, Carpentersville
(847) 551-5628
Recent Reviews
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Everything was good but I didn't stay so I don't know about the atmosphere
Atmosphere: 5
Food: 4
Service: 4
Manager 10/9/25 very rude disrespectful I will never order from you again 5;00 pm Carpentersville
Atmosphere: 1
Food: 3
Service: 1
Great people an awesome service
Atmosphere: 5
Food: 5
Service: 5
The food here is really good I’m really not trying to sound unpatient but they took 20 mins for my food no rush tho! Over all really good but I recommend to order ahead.
Atmosphere: 5
Food: 5
Service: 3
Just like all the other fast food around it’s just kids that could care less about doing their job. Don’t waste your time or money here. Don’t follow directions on orders and close early when they feel like it. They refused to make an order that was placed on uber eats 10 minutes before they close but order went thru. They shut the lights off while I’m in the store and told me they aren’t making the order. I work at a restaurant and when a pick up comes in 10 minutes before closing, online order or not, it still gets made. Unprofessional and seems to be zero management as they will be blasting music in the kitchen while customers eat in dining area.
Arrived to pickup my uber eats order at 11:58pm. Staff had already locked the door and the 3 of them ignored me when I knocked. I'm sure they never made the order even though it was placed and accepted during their business hours. If the owner and management don't want to accept later uber/doordash orders then they should turn off delivery orders at an earlier time. Instead they wasted customer and drivers time and gas.
Atmosphere: 1
Food: 1
Service: 1
Carla and Marisol are very great employees so welcoming and the food was fire !
Atmosphere: 5
Food: 5
Service: 5
Excellent service! People are friendly.
Atmosphere: 5
Food: 5
Service: 5
I don’t know who made my wings tonight, but it was saucy and that was bussin. I wish I would have bought more.
Food: 5
Service: 5
Recommended dishes: Fries, Cheese Fries, Mango Habanero, Hickory Smoked BBQ, Boneless Meal Deal
I get that tenders come from chickens that vary in size. but you can't charge the same amount for a chicken nugget you sell as a tender! Seeing all the commercials (and other peoples' orders, thank you internet) the tenders given to me were ridiculously small in comparison. I get that that's what gets delivered to you, but then throw an extra one in or mixed it as one bigger one and one smaller one...
Also, seasoning all around for the nuggets called tenders would be great too...
Order was ready on time though! Had to wait a couple of minutes for pick up since the one front person was one the phone, the next was on break at one of the tables and the guy at the fryers ignored me.
Oh well...
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
I was greeted as soon as I walked in. My phone order was ready to go and was thanked for order. Chicken was great tasting and seasoned perfectly. Loved the fries!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fries
I went to pick up an order and the girl who works there treated me in a very contemptuous way, when I entered she looked at me in a contemptuous way and was not able to respond to my greeting, but when another customer came in a few minutes later, I treat her well, I smile at her and I treat her as a person should be treated, I don't know why she had to make me feel despised when serving me, I hope she can read this message so that she can reconsider when it comes to treating all customers, because we are all people and We deserve to be treated with the same courtesy and not treat some with contempt and others well. I'm not one to complain about restaurants but when there is a person who treats their customers in a contemptuous way I can't keep quiet.
Atmosphere: 1
Service: 1
I’m here right now, foods goo because hello, it’s wingstop. They are taking forever, letting other customers in the kitchen: they still haven’t gotten my meal and it’s been a good 15+ mins. Service wasn’t good either, if this was a restaurant, or a place where you can tip, I wouldn’t even bother. Thanks.
Atmosphere: 2
Food: 3
Service: 1
The staff is so kind and fast. Jorge was really helpful!!
Atmosphere: 5
Staff was very friendly, attentive and efficient.
I called so they can make my order later then the app anticipated and they were nice enough to extend my time.
The place was clean they had a bit of a crowd but no biggie
There was enough spaces to find parking
Atmosphere: 5
Food: 5
Service: 5
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