Dunkin'
830 Northwest Hwy, Cary
(847) 462-9543
Recent Reviews
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Jasmine is the nicest, sweetest worker. She remembers our order and always has a smile on her face. Keeps us coming back every week!
Atmosphere: 5
Food: 5
Service: 5
Christina was absolutely kind and courteous and a pleasure to see such an enthusiastic drive-through server ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
The sweet blonde girl took one glance at and compared me to Ms. Fizzle, VIBES ARE SLAYING LOVE LOVE LOVE. This sweet girl made me smile from then on. I am now going to be ms. Fizzle as I become a scientist.
Atmosphere: 5
Food: 5
Service: 5
it’s a recession huh 🥺
one of the slowest drive throughs ive been in. i spent nearly 30 minutes in a line of cars waiting for my order. line moved maybe one car every 5-ish minutes it was awful there was no reason for it to be that slow especially when my coffee was bitter and stale and my sandwich was burnt.
Food: 3
Service: 2
One of my favorite Dunkins the employees know my order and get them made quickly. They are always so friendly
Atmosphere: 4
Food: 4
Service: 5
Cashier is rude and can not do math
Never give change - they get lost
As well - not possible to get bagels toasted dark consistency is not there
thank you julian for being so nice, I will be definitely coming back because of her kindness. excellent customer service. give this girl a raise please
Service: 1
Went through the drive thru for an iced coffee and i forgot to ask for oatmilk (that's my b) when i got to the window i asked the kid to switch it to oatmilk and apologized and then i watched the kid grab the iced coffee with dairy and directly hand it to me. i then repeated "oh no could i have oatmilk" the guy then said "oh no i promise it's oatmilk" it was not but i also didn't feel like arguing with a 17 year old on the 4th of July . The kid was being stubborn so i drove to CL to have it remade when i got back in the car to go home i realized they forgot my doughnut so i drove BACK to Cary to get it and i walk in the cafe this time and the lil ginger girl making drinks is arguing with a couple that just wanted cream and sugar in their coffee. I did end up finally getting my order fixed but I worked at starbucks for 5 years and have never witnessed such laziness and bratty-ness from coffee shop workers.
Atmosphere: 1
Food: 1
Service: 1
For being both understaffed and run by teenagers I would say that it’s not as bad as these reviews make it out to be. All the staff is really friendly and are willing to help/fix mistakes when made. Most of the time it is two kids working a lunch rush alone but they always seem to get the job done it just might take an extra minute or two. Can’t complain too much when it’s only fast food!! ?♀️
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Worst experience ever asked for a butter pecan coffee with extra cream and sugar and they did not make it right when I called nicely to try to figure out why on earth my food was cold and my coffee was not made right the girl hung up on me . I wasn’t rude at all just wanted my coffee made right . And my food not to be cold as well as they are out of doughnuts ! Ridiculous and horrible service every time I go there the girls in there are rude. I would give this place a negative 100 stars if I could horrible service and the owner should know !
Food: 1
Service: 1
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Great breakfast
Atmosphere: 5
Food: 5
Service: 5
More expensive than the Crystal Lake location, property management doesn't plow the lot & super small inside. Don't recommend this location.
Wheelchair accessibility: Not so much, the property isn't plowed in the winter, I only got through due to owning a 4x4.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Iced Latte, Donuts
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