If you want even a half decent experience, look elsewhere. This Pizza Hut has gone lengths unlike any I have seen to make sure their customers are unhappy. They have accused my pregnant girlfriend of lying about not receiving her order, when, in reality, the driver didn’t even deliver to the correct apartment(WHEN THE APARTMENT NUMBERS ARE ON THE DOORS) They put the smallest amount of sauce possible on their wings, they don’t even care to full cut their breadsticks and/or pizza, which is part of their job. I understand that I can cut my own, but when it is quite literally someone’s job and you are giving a finished product to a customer, you could at least not cut corners. This Pizza Hut is by far the worst Pizza Hut in 50 miles, and West T doesn’t even come close to as bad and that’s saying something. You guys could be and do so much better, but you hire people who don’t care and who berate customers instead of having actual customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Susana Heer
Too light on toppings!
Food: 4
Service: 4
Water Color Ranch
Ordered delivery and after waiting for an hour we were told our order was delivered to the wrong place and it would take 30-40 minutes longer. I asked for a refund and the lady on the phone said “okay we will deal with that when we have time” I said “I’d prefer to speak to someone who can process it now if possible” Wouldn’t recommend this location.
Food: 1
Service: 1
Konita Shedelbower
Basically it took us forever to get two personal pan pizzas.
Atmosphere: 3
Food: 5
Service: 1
Sideless Gaming
Amazing people work here. They are a blessing. Quick delivery, really kind staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Michael Kline
The Meat Lovers Pan Pizza I got was pretty good. Pan is always better than thin crust. I liked the bread sticks too. Also has a claw machine game with some stuffed animals in there. Five stars! 🍕🍕🍕🍕🍕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks
Issiah Craig
Service was absolutely terrible, its not good business to serve customers with attitude, a smile goes a long way, let alone that a single order of breadsticks took over 35 minutes to be brought to table, drinks never got refilled, when the breadsticks did come they were very much so overdone, and when we got wings we were given no silverware, was also charged an extra amount and was not refunded or exchanged, would not recommend this pizza hut in a million years.
Atmosphere: 2
Food: 1
Service: 1
Daniel Kendall
The pizza is fair not really enough pizza sauce. The service is also fair never refilled drinks. I asked the waitress for extra sauce but she was on the moon!
Atmosphere: 3
Food: 3
Service: 3
Daniel Winn
Absolutely do not go here! This place is not what it once was...ordered some pastas, a taco pizza, and pepperoni pizza for six people. The pepperoni came out cheese. We told the server it was not a big deal and we'd keep it, but she never even returned to the table to refill drinks. She was awful! We had to go to the counter to get boxes, and to get our bill. She literally never came back to the table after got our food. We've gone there for 30+ years, but good riddance. I could never recommend this restaurant to anyone.
We bought the big box special. It was a lot of quality food. The bread sticks were the best I ever had .
Atmosphere: 5
Food: 5
Service: 5
Katrina Riggs
The manager at this store is extremely rude and very unprofessional. She needs to be removed. Me and my family have been going there for years way before she ever was there. Everytime one of my family members go in there she is very hateful and rude and treats us very badly.
Atmosphere: 1
Food: 1
Service: 1
Tonya Trice
This Pizza Hut reminded me of what Pizza Huts used to be like. There aren't nearly as many open as there used to be. The staff were friendly and the food was good.
Kid-friendliness: Pizza Huts are great for families. This one does serve liquor, which could be good or bad for your idea of family friendly lol
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Straight Cut Fries, Half Melt & Side
Mary Anne Ottoline
It was fun to actually see a Pizza Hut that we could still go in and sit down. Very good..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Pizza, Hand Tossed, Pepperoni Pizza, Breadsticks, Cheese Sticks, 16 9 Oz Aquafina
The pizza is still amazing! From Book-it free personal pizzas, till my mid-forties now, still my favorite pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks, Mtn Dew, Cheese Sticks, Tavern Double Pepperoni Pizza, Meat Lovers Pizza, Big Boneless Wings Bundle
If you want even a half decent experience, look elsewhere. This Pizza Hut has gone lengths unlike any I have seen to make sure their customers are unhappy. They have accused my pregnant girlfriend of lying about not receiving her order, when, in reality, the driver didn’t even deliver to the correct apartment(WHEN THE APARTMENT NUMBERS ARE ON THE DOORS) They put the smallest amount of sauce possible on their wings, they don’t even care to full cut their breadsticks and/or pizza, which is part of their job. I understand that I can cut my own, but when it is quite literally someone’s job and you are giving a finished product to a customer, you could at least not cut corners. This Pizza Hut is by far the worst Pizza Hut in 50 miles, and West T doesn’t even come close to as bad and that’s saying something. You guys could be and do so much better, but you hire people who don’t care and who berate customers instead of having actual customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Too light on toppings!
Food: 4
Service: 4
Ordered delivery and after waiting for an hour we were told our order was delivered to the wrong place and it would take 30-40 minutes longer. I asked for a refund and the lady on the phone said “okay we will deal with that when we have time” I said “I’d prefer to speak to someone who can process it now if possible” Wouldn’t recommend this location.
Food: 1
Service: 1
Basically it took us forever to get two personal pan pizzas.
Atmosphere: 3
Food: 5
Service: 1
Amazing people work here. They are a blessing. Quick delivery, really kind staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
The Meat Lovers Pan Pizza I got was pretty good. Pan is always better than thin crust. I liked the bread sticks too. Also has a claw machine game with some stuffed animals in there. Five stars! 🍕🍕🍕🍕🍕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks
Service was absolutely terrible, its not good business to serve customers with attitude, a smile goes a long way, let alone that a single order of breadsticks took over 35 minutes to be brought to table, drinks never got refilled, when the breadsticks did come they were very much so overdone, and when we got wings we were given no silverware, was also charged an extra amount and was not refunded or exchanged, would not recommend this pizza hut in a million years.
Atmosphere: 2
Food: 1
Service: 1
The pizza is fair not really enough pizza sauce. The service is also fair never refilled drinks. I asked the waitress for extra sauce but she was on the moon!
Atmosphere: 3
Food: 3
Service: 3
Absolutely do not go here! This place is not what it once was...ordered some pastas, a taco pizza, and pepperoni pizza for six people. The pepperoni came out cheese. We told the server it was not a big deal and we'd keep it, but she never even returned to the table to refill drinks. She was awful! We had to go to the counter to get boxes, and to get our bill. She literally never came back to the table after got our food. We've gone there for 30+ years, but good riddance. I could never recommend this restaurant to anyone.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
I ordered a double pepperoni and double mushroom. Something simple. Couldn't get that right...
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Tavern Double Pepperoni Pizza, Pepperoni Lover's Pizza
We bought the big box special. It was a lot of quality food. The bread sticks were the best I ever had .
Atmosphere: 5
Food: 5
Service: 5
The manager at this store is extremely rude and very unprofessional. She needs to be removed. Me and my family have been going there for years way before she ever was there. Everytime one of my family members go in there she is very hateful and rude and treats us very badly.
Atmosphere: 1
Food: 1
Service: 1
This Pizza Hut reminded me of what Pizza Huts used to be like. There aren't nearly as many open as there used to be. The staff were friendly and the food was good.
Kid-friendliness: Pizza Huts are great for families. This one does serve liquor, which could be good or bad for your idea of family friendly lol
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Straight Cut Fries, Half Melt & Side
It was fun to actually see a Pizza Hut that we could still go in and sit down. Very good..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Pizza, Hand Tossed, Pepperoni Pizza, Breadsticks, Cheese Sticks, 16 9 Oz Aquafina
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