Horrific sewer smell. I refuse to eat from there but the person I was with ordered and even the pizza box smelled horrible leaving the store
Atmosphere: 1
Food: 1
Service: 2
julie warfel
Our server, Kendra, was amazing!! Very kind and attentive to our dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Kevin Catt
Made an online order and said would be done in 23 minutes, but the app said 50 minutes. I called the store and she said they are behind it’s just her and the cook. I got to drive up and she said would be 10 minutes and handed me the receipt and had someone else’s name on it. I ask if this was mine was told. So I waited about 15 minutes and came back. Another lady gave me the pizza which was wrong, and gave my name and another woman ask what the issue was and her co-worker told her I got the wrong pizza and when she told her my name the other lady said it’s been sitting right here. I looked at food it seem to be right but when eating pizza we noticed either the dough was not correct or something. Was told 2 people were working but counted at least 5 people working. So do not why they were having issues.
Atmosphere: 3
Food: 3
Service: 2
Matthew Van Tassell
Very friendly not over friendly but very nice young lady that made nice small talk would recommend eating here very clean place and she was honest and said its cheaper to get a large rather then the medium, I was going to order. Ill be honest probably one of the best i'm dying in experiences I've had in a while. You could tell that she enjoyed her job making harmless jokes like you better drink all that pepsi after i ask for a refill with my response, absolutely can't waste a good fountain, pepsi drink moral of the story, I just wish there was more of the younger generation I like this young lady.
Atmosphere: 5
Food: 5
Service: 5
Janna Jae Shaffer
They never have your order ready, never know what’s going on….forget items and act clueless. Love Pizza Hut but this is by far the WORST location….really wish they would get new management or people who knew what they were doing.
Atmosphere: 1
Food: 1
Service: 1
Jeremiah Mcelwee
The wings is what we get an love
Atmosphere: 5
Food: 5
Service: 5
Ruhullah Shayan
I didn’t have good experience with them
Monica Christopher
Always get the best service and their pizza is amazing. Always stop here on our way back to Indiana from St. Louis!!
Pizza undercooked. The waitress got puff when I told her the sweet tea was unsweetened. Once the food was delivered to our table, we never saw waitress again, until she brought the bill. Smiles expecting a good tip.
If you want even a half decent experience, look elsewhere. This Pizza Hut has gone lengths unlike any I have seen to make sure their customers are unhappy. They have accused my pregnant girlfriend of lying about not receiving her order, when, in reality, the driver didn’t even deliver to the correct apartment(WHEN THE APARTMENT NUMBERS ARE ON THE DOORS) They put the smallest amount of sauce possible on their wings, they don’t even care to full cut their breadsticks and/or pizza, which is part of their job. I understand that I can cut my own, but when it is quite literally someone’s job and you are giving a finished product to a customer, you could at least not cut corners. This Pizza Hut is by far the worst Pizza Hut in 50 miles, and West T doesn’t even come close to as bad and that’s saying something. You guys could be and do so much better, but you hire people who don’t care and who berate customers instead of having actual customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Susana Heer
Too light on toppings!
Food: 4
Service: 4
Water Color Ranch
Ordered delivery and after waiting for an hour we were told our order was delivered to the wrong place and it would take 30-40 minutes longer. I asked for a refund and the lady on the phone said “okay we will deal with that when we have time” I said “I’d prefer to speak to someone who can process it now if possible” Wouldn’t recommend this location.
Food: 1
Service: 1
Konita Shedelbower
Basically it took us forever to get two personal pan pizzas.
Horrific sewer smell. I refuse to eat from there but the person I was with ordered and even the pizza box smelled horrible leaving the store
Atmosphere: 1
Food: 1
Service: 2
Our server, Kendra, was amazing!! Very kind and attentive to our dining experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Made an online order and said would be done in 23 minutes, but the app said 50 minutes. I called the store and she said they are behind it’s just her and the cook. I got to drive up and she said would be 10 minutes and handed me the receipt and had someone else’s name on it. I ask if this was mine was told. So I waited about 15 minutes and came back. Another lady gave me the pizza which was wrong, and gave my name and another woman ask what the issue was and her co-worker told her I got the wrong pizza and when she told her my name the other lady said it’s been sitting right here. I looked at food it seem to be right but when eating pizza we noticed either the dough was not correct or something. Was told 2 people were working but counted at least 5 people working. So do not why they were having issues.
Atmosphere: 3
Food: 3
Service: 2
Very friendly not over friendly but very nice young lady that made nice small talk would recommend eating here very clean place and she was honest and said its cheaper to get a large rather then the medium, I was going to order. Ill be honest probably one of the best i'm dying in experiences I've had in a while. You could tell that she enjoyed her job making harmless jokes like you better drink all that pepsi after i ask for a refill with my response, absolutely can't waste a good fountain, pepsi drink moral of the story, I just wish there was more of the younger generation I like this young lady.
Atmosphere: 5
Food: 5
Service: 5
They never have your order ready, never know what’s going on….forget items and act clueless. Love Pizza Hut but this is by far the WORST location….really wish they would get new management or people who knew what they were doing.
Atmosphere: 1
Food: 1
Service: 1
The wings is what we get an love
Atmosphere: 5
Food: 5
Service: 5
I didn’t have good experience with them
Always get the best service and their pizza is amazing. Always stop here on our way back to Indiana from St. Louis!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Cheese Sticks, Hand Tossed, Meat Lovers Pizza, Pepperoni Pizza
Pizza undercooked. The waitress got puff when I told her the sweet tea was unsweetened. Once the food was delivered to our table, we never saw waitress again, until she brought the bill. Smiles expecting a good tip.
Atmosphere: 3
Food: 1
Service: 1
The god was just a little over done for my taste
Restaurantji Recommends
The pizza is still amazing! From Book-it free personal pizzas, till my mid-forties now, still my favorite pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Marinara, Breadsticks, Mtn Dew, Cheese Sticks, Tavern Double Pepperoni Pizza, Meat Lovers Pizza, Big Boneless Wings Bundle
If you want even a half decent experience, look elsewhere. This Pizza Hut has gone lengths unlike any I have seen to make sure their customers are unhappy. They have accused my pregnant girlfriend of lying about not receiving her order, when, in reality, the driver didn’t even deliver to the correct apartment(WHEN THE APARTMENT NUMBERS ARE ON THE DOORS) They put the smallest amount of sauce possible on their wings, they don’t even care to full cut their breadsticks and/or pizza, which is part of their job. I understand that I can cut my own, but when it is quite literally someone’s job and you are giving a finished product to a customer, you could at least not cut corners. This Pizza Hut is by far the worst Pizza Hut in 50 miles, and West T doesn’t even come close to as bad and that’s saying something. You guys could be and do so much better, but you hire people who don’t care and who berate customers instead of having actual customer service skills.
Atmosphere: 1
Food: 1
Service: 1
Too light on toppings!
Food: 4
Service: 4
Ordered delivery and after waiting for an hour we were told our order was delivered to the wrong place and it would take 30-40 minutes longer. I asked for a refund and the lady on the phone said “okay we will deal with that when we have time” I said “I’d prefer to speak to someone who can process it now if possible” Wouldn’t recommend this location.
Food: 1
Service: 1
Basically it took us forever to get two personal pan pizzas.
Atmosphere: 3
Food: 5
Service: 1
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