nov 26, ~11:55am older white lady driving chick fil a delivery is erratic and aggressive, MRC plate
Atmosphere: 1
Food: 5
Service: 1
Travis Wilson
Owner was incredibly friendly and provided our son a extra surprise for his birthday.
Atmosphere: 5
Food: 5
Service: 5
N. Stephens
*Update: The owner of this restaurant contacted me via email and text message. Mr. Dan Harrison shared that he became the new owner in July and that the negative service that I and many others have received will change under his leadership. I am very appreciative of his effort I want to reflect that my issue has been addressed. I truly appreciate Mr. Harrison reaching out.
I ordered some food via the app from home, and went to go pick it up. App said 11 minutes based on my location at the time. I get in the drive thru and more time elapses. I then go back home another 11 minutes. I realize that I didn’t get all of my food, but didn’t want to waste what I had so I ate one of my sandwiches and fries. I head back to the restaurant (11 more minutes) and get in line. I explain to the cashier my situation which he shares with a lady manager. Then I wait and wait and wait. Finally the guy comes back and says “since it’s been over an hour, you have to call this number to get this taken care of.” I was flabbergasted! Are you kidding me? Whatever happened to Chic-Fil-A’s customer service that was so good, people made social media videos joking about it? You know how they will chase your car down because they forgot to give you some napkins. Well this was not that! What’s worse is that I now have to reorder some food because it what my wife and I had for dinner and she had not eaten because she it wasn’t in the bag. Chic-Fil-A do better!! And I have receipts for all of it! That’s strike one with me. Two more and it’s Slim Chickens and Canes only after that!
Brecquelyn Burkhammer
This was probably one of the nicest Chick-fil-A's I have been to.
The lobby was big, the order area was separated from the eating area so everyone wasn't bunched up waiting for food around everyone's tables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries and Chicken Nuggets
Shelley A
Very good food, good prices Food always comes to you hot and fresh and the staff are so friendly and willing to help you, that a plus to me... Parking is a little congested alot of the time, need more handicap parking though.....overall it's a good place to eat and bring kids.....will be returning!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets
An Kh
Never had my order completed
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Justin Rozinek
Very rare that I would give a Chick-fil-A a two-star but I was on the road and the sandwich I ordered had jack cheese on it but it looked like they slapped the cheese on there and then realized it wasn't supposed to be there so they tried to pull it off and instead of making a new sandwich they just sent it out with a bunch of cheese still stuck to it. So all I got to eat out of that meal was french fries. I know they knew because the other sandwich that I ordered didn't have cheese on it like it was supposed to.
Melissa Sundstrom
Food was fresh and service was fast!
Atmosphere: 5
Food: 5
Service: 5
Leah
Alex at the register was so lovely! She was so kind, quick, and energetic!!! Can’t wait to come back to see her!
Fast, friendly service, even the busiest times. A+.
Atmosphere: 5
Food: 5
Service: 5
trucker stuff
This use to be good. Food still is. People are polite. New owners arent Christians, took down Christian signs and replaced some with signs that make zero sense.
The food is always good when I dine at Chick-fil-A. The service however is always less than thrilling. Chick-fil-A is supposed to be a step above. Several times when I go to the counter holding a cup with the lid off obviously wanting a refill there is always several people behind the counter sometimes having personal conversations or packing Uber eats orders. Instead of asking if I need help I have to say excuse me, can I please have a refill. I always have to interrupt someone to get any help, there is never “can I help you? Or can I get you something?” Having worked at a Chick-fil-A years ago I know the standards we were help to regarding customer service and sadly this location is lacking that.
Atmosphere: 5
Food: 5
Service: 1
C S
The cashier put water in as the drink and then charged full price for the milkshake. Took a bit to get her to sort it out, but otherwise, it was good. Everything was clean which was nice.
Kid-friendliness: There is a climbing structure for kids
Picked up dinner tonight Love this place. The crew is very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets, Grilled Chicken, Spicy Chicken Sandwich
nov 26, ~11:55am older white lady driving chick fil a delivery is erratic and aggressive, MRC plate
Atmosphere: 1
Food: 5
Service: 1
Owner was incredibly friendly and provided our son a extra surprise for his birthday.
Atmosphere: 5
Food: 5
Service: 5
*Update: The owner of this restaurant contacted me via email and text message. Mr. Dan Harrison shared that he became the new owner in July and that the negative service that I and many others have received will change under his leadership. I am very appreciative of his effort I want to reflect that my issue has been addressed. I truly appreciate Mr. Harrison reaching out.
I ordered some food via the app from home, and went to go pick it up. App said 11 minutes based on my location at the time. I get in the drive thru and more time elapses. I then go back home another 11 minutes. I realize that I didn’t get all of my food, but didn’t want to waste what I had so I ate one of my sandwiches and fries. I head back to the restaurant (11 more minutes) and get in line. I explain to the cashier my situation which he shares with a lady manager. Then I wait and wait and wait. Finally the guy comes back and says “since it’s been over an hour, you have to call this number to get this taken care of.” I was flabbergasted! Are you kidding me? Whatever happened to Chic-Fil-A’s customer service that was so good, people made social media videos joking about it? You know how they will chase your car down because they forgot to give you some napkins. Well this was not that! What’s worse is that I now have to reorder some food because it what my wife and I had for dinner and she had not eaten because she it wasn’t in the bag. Chic-Fil-A do better!! And I have receipts for all of it! That’s strike one with me. Two more and it’s Slim Chickens and Canes only after that!
This was probably one of the nicest Chick-fil-A's I have been to.
The lobby was big, the order area was separated from the eating area so everyone wasn't bunched up waiting for food around everyone's tables.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries and Chicken Nuggets
Very good food, good prices
Food always comes to you hot and fresh and the staff are so friendly and willing to help you, that a plus to me... Parking is a little congested alot of the time, need more handicap parking though.....overall it's a good place to eat and bring kids.....will be returning!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets
Never had my order completed
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Very rare that I would give a Chick-fil-A a two-star but I was on the road and the sandwich I ordered had jack cheese on it but it looked like they slapped the cheese on there and then realized it wasn't supposed to be there so they tried to pull it off and instead of making a new sandwich they just sent it out with a bunch of cheese still stuck to it. So all I got to eat out of that meal was french fries. I know they knew because the other sandwich that I ordered didn't have cheese on it like it was supposed to.
Food was fresh and service was fast!
Atmosphere: 5
Food: 5
Service: 5
Alex at the register was so lovely! She was so kind, quick, and energetic!!! Can’t wait to come back to see her!
Restaurantji Recommends
Fast, friendly service, even the busiest times. A+.
Atmosphere: 5
Food: 5
Service: 5
This use to be good. Food still is. People are polite. New owners arent Christians, took down Christian signs and replaced some with signs that make zero sense.
Atmosphere: 1
Food: 5
Service: 5
Always fast, friendly, clean, and with good food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich
The food is always good when I dine at Chick-fil-A. The service however is always less than thrilling. Chick-fil-A is supposed to be a step above. Several times when I go to the counter holding a cup with the lid off obviously wanting a refill there is always several people behind the counter sometimes having personal conversations or packing Uber eats orders. Instead of asking if I need help I have to say excuse me, can I please have a refill. I always have to interrupt someone to get any help, there is never “can I help you? Or can I get you something?” Having worked at a Chick-fil-A years ago I know the standards we were help to regarding customer service and sadly this location is lacking that.
Atmosphere: 5
Food: 5
Service: 1
The cashier put water in as the drink and then charged full price for the milkshake. Took a bit to get her to sort it out, but otherwise, it was good. Everything was clean which was nice.
Kid-friendliness: There is a climbing structure for kids
Atmosphere: 4
Food: 4
Service: 3
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