Chick-fil-A
                                2301 N Prospect Ave, Champaign
                                 (217) 351-3094
                            
Recent Reviews
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Great place to get food very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich
They package orders in the worst way possible. They will put a small cup of kale salad in the bottom of the bag on one side, then all the heavy chicken on top. This obviously causes the bag to be top heavy, and uneven / not flat on the bottom, and the bag will tip over when set on a flat surface, or the bag will fall out of your hands while carrying it and cause you to spill your drinks being held in your other hand and everything. There's no way to grab the bag from the top and carry it either, so top heavy uneven bags are not ideal.
Not good for delivery orders. Why do they do this? Doesn't make any sense. Please train your staff on how to bag items properly - PLEASE. This is really simple stuff that can make or break a customer experience. When the bag jumps out of a customers hands and the drinks they're carrying hit the ground, they're not going to want to replace them, but if the items were packaged properly, these things wouldn't happen, and the orders would be easy to carry and not tip over out of your hand or when set on a flat surface. Totally avoidable.
The food is great and the employees are polite & courteous. This is the gold standard of fast food.
Atmosphere: 5
Food: 5
Service: 5
Amazing service! We had a group of 6 with 2 small children. Were met at the end of a long line and led to a table where are order was taken. Quickly got our food and were often asked if we needed anything.
Atmosphere: 5
Food: 5
Service: 5
The chicken ans sauces are amazing. It's too expensive for me to eat on the regular, but what a treat when I can eat!
Atmosphere: 5
Food: 5
Service: 5
I placed a DoorDash order here. The first DoorDasher said my order got stolen and the employees wouldn’t help him. Then it got reassigned and said it was being prepared again, and my new DoorDasher was waiting for the order for a solid 10 minutes, and then it got reassigned again and said it was being prepared again. I didn’t get a refund. Please make sure the correct DoorDasher gets the food so our orders don’t get stolen. Customers, don’t order delivery from here.
Hot and fast!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
I had the most amazing experience at this Chick Fil A. The workers were so kind, patient, and helpful. Joey and Marissa made it an unforgettable trip and have some of the best customer service skills I have ever experienced! Would definitely return again just because of this amazing staff!
Atmosphere: 5
Food: 5
Service: 5
I had a grilled chicken sandwich that was the worst I've ever had. It was a extremely thin, overcooked piece of chicken that had the consistency of shoe leather. It was basically inedible.
Food: 1
Unfortunately, this cfa raised the standards for me. It’s unfortunate because now that I have graduated I have no reason to go anymore! The fries were always hot and crispy. The place was clean. Drive thru was always quick- shoutout to a young man named Gabe who one time made the experience even better! I will miss this cfa!!
Restaurantji Recommends
Best Chick-fil-A ever! Food took a little longer to come out and they brought gift cards out right away before we even said anything! And meals came with mints and hand wipes. And the trash can has a motion sensor!
Atmosphere: 5
Food: 5
Service: 5
A++++++
Atmosphere: 5
Food: 5
Service: 5
On the impromptu, I bought 3 frozen lemonade drinks for myself and a few co-workers. I had the pleasure of having had my order taken by Josiah via drive thru! Josiah was clear and concise in his communication with me, cordial in demeanor and awfully polite! Josiah, thank you very much, my friend!
Atmosphere: 5
Food: 5
Service: 5
Idk I’ve never been there
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 grilled chicken sandwiches a 4 piece chicken tender meal ,and 2 tender kids meals ,I did not get 1 of the sandwiches or my 4 piece tender meal but I did gwt the waffle fries, do better for as expensive as the food is.
Atmosphere: 1
Food: 5
Service: 1
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