Really bad service. Giving 2 stars because the food wasn't bad. But the staff is very unproductive and rude. Gave us our order wrong and the downright display of arrogance upon complaining is very unprofessional. How difficult is it to understand that if someone places two variants separately of a dish (waffle fries and waffle fries cheesy in our case), then putting them all in 1 double box with cheese is not what they want else they would have ordered 2 of the same thing. I understand mistakes do happen, but justifying that them by saying things like (1) "you ordered 2 things and we gave you 2" but all mixed up, (2) "I have a long line to deal with" when the customer being dealt with also had to go through the same long line (3) "we are family joint and dont appreciate food wastage" which is after you took the wrong order back and didn't replace it with the correct one for a long long time. And then even tried to blame me for already having taken the replacement order before another customer in the line had to correct them.
Thomas Boffa
Took about 20 minutes for meals and didn't get my order correct had 3 people on staff abd it definitely wasn't busy
Noel Valade
A little slow but with one person working understandable (standard for today's time) but food was fresh and hot!
Heather Cloud
Expensive! Meals include a fountain drink but if you want another option for a beverage it cost a dollar or more extra! You could dine at a nice restaurant for these prices. 30 dollars for 2 people
Dy2 Str33t-King
Decided to try this for the kids and had already had me and the wife's food in hand from Sarku. 3 kids meals 1 burger and 2 nuggets. I was the only person in line or to order while I was there. The 2 ladies said 4 minute wait on nuggets. Thats normal. So as me and the kids wait the ladies are talking having a good ol time and forgot to drop nuggets. Burger was smashed to death on the fryer as I watched them butcher it shaking my head. Well took 17 minutes to get the meals and was $25.XX for 3 kids meals.....wow. gotta say I won't go back. Not for the price or for the wait. If they were busy I understand but cmon now. I'm the ONLY person there and your chatting about boys makes you forget to cook the only order you have lol.
Cole Good
Food was quick and good but a little expensive
Larry Osborne
I must say that the food was excellent (grilled chicken sandwich and gyro) but what stood out the most was their waffle fries!! Amazing....best I ever had!
Josh Nape
I went here because i wanted to try food and no customers and I was looking at the menú and i was ready to order and the lady came out and started screaming at me saying I have 2 orders I waited like 3 hours nothing still nobody at counter just a women Chinese girl I think she had a bad day and she was grilling burgers and working with no gloves and told me to wait and I waited nothing no workers just 1 worker cooking burger and working as a cashier I rather don’t waste money here zero stars because the lady was rude and no workers. I rather go to Panda Express
Virgil Reasor
Friendly, Pricey, Delicious, had a lil wait while it was prepared fresh.
Jodie Arnette
Takes awhile to get food. Lady working finally went to back to get help, guy that came out to take orders smelled like weed.
Really bad service. Giving 2 stars because the food wasn't bad. But the staff is very unproductive and rude. Gave us our order wrong and the downright display of arrogance upon complaining is very unprofessional. How difficult is it to understand that if someone places two variants separately of a dish (waffle fries and waffle fries cheesy in our case), then putting them all in 1 double box with cheese is not what they want else they would have ordered 2 of the same thing. I understand mistakes do happen, but justifying that them by saying things like (1) "you ordered 2 things and we gave you 2" but all mixed up, (2) "I have a long line to deal with" when the customer being dealt with also had to go through the same long line (3) "we are family joint and dont appreciate food wastage" which is after you took the wrong order back and didn't replace it with the correct one for a long long time. And then even tried to blame me for already having taken the replacement order before another customer in the line had to correct them.
Took about 20 minutes for meals and didn't get my order correct had 3 people on staff abd it definitely wasn't busy
A little slow but with one person working understandable (standard for today's time) but food was fresh and hot!
Expensive! Meals include a fountain drink but if you want another option for a beverage it cost a dollar or more extra! You could dine at a nice restaurant for these prices. 30 dollars for 2 people
Decided to try this for the kids and had already had me and the wife's food in hand from Sarku. 3 kids meals 1 burger and 2 nuggets. I was the only person in line or to order while I was there. The 2 ladies said 4 minute wait on nuggets. Thats normal. So as me and the kids wait the ladies are talking having a good ol time and forgot to drop nuggets. Burger was smashed to death on the fryer as I watched them butcher it shaking my head. Well took 17 minutes to get the meals and was $25.XX for 3 kids meals.....wow. gotta say I won't go back. Not for the price or for the wait. If they were busy I understand but cmon now. I'm the ONLY person there and your chatting about boys makes you forget to cook the only order you have lol.
Food was quick and good but a little expensive
I must say that the food was excellent (grilled chicken sandwich and gyro) but what stood out the most was their waffle fries!! Amazing....best I ever had!
I went here because i wanted to try food and no customers and I was looking at the menú and i was ready to order and the lady came out and started screaming at me saying I have 2 orders I waited like 3 hours nothing still nobody at counter just a women Chinese girl I think she had a bad day and she was grilling burgers and working with no gloves and told me to wait and I waited nothing no workers just 1 worker cooking burger and working as a cashier I rather don’t waste money here zero stars because the lady was rude and no workers. I rather go to Panda Express
Friendly, Pricey, Delicious, had a lil wait while it was prepared fresh.
Takes awhile to get food. Lady working finally went to back to get help, guy that came out to take orders smelled like weed.
Restaurantji Recommends
Great spot for Burgers. Visited Sat afternoon. Service treated us so kindly. The bill was reasonable. I can see why they have so many great reviews.
Nice place to eat. Staff was nice and friendly
People said this place was a bad place to eat. Had to try it to believe it, pretty bad.
Service was fast and vary friendly, waffle fries with cheese with a bacon cheeseburger was delicious! This is my one stop when IAM in town!
If you want a burger that's worth the money, you're better off going to Portillo's