Horrible customer service. There’s been multiple times they just give you random entries from someone else. Employees here just ignore you. I’ve seen them wandering around in the kitchen, doing nothing while there’s a long queue at the counter.
Atmosphere: 2
Food: 4
Service: 1
Mathew Vences
Ordered door dash and the food was bad. Now I see why after reading the reviews. Wish I would’ve seen them before I placed the order. Burrito was basically the size of a taco. And the bowl barely had any meat. Paid 42 dollars. Please do not go here.
Verl Jamison
You better not run out of white rice and steak/chicken by the time I get up there after waiting 40 mins in line like every other time I come in.
Sabrina Jones
Worst chipotle in town. The meat is always gross, especially the chicken. Poor management, terrible cooks. The place has really fell off these last few months.
Luke Hanavan
I am a massive fan of chipotle, I go all the time to many very different locations. I am displeased to say that this is the absolute WORST location I have ever been to. The line is always out the door but this isn’t because they are busy. This is because this is quite possibly the LAZIEST staff I have ever seen. The rate at which people process through the line is at a snails pace. This isn’t fast food at this point, they make the food and then you stare at it for another 10 minutes waiting to he checked out which for some reason takes 5 minutes per customer, so when you finally DO get to eat, its already cold. Not to mention how STINGY the portions are. The employees make sure to scoop as little as possible, to the point where you HAVE to ask for double protein to even make it worth it anymore. I think the reason they have to be so stingy is because they lose so many potential customers as they all walk away as most rightfully decide that the wait is NOT worth it, because this Chipotle will find any way to bone you. I have NEVER left Chipotle ANGRY and I never ever should have had to. 💀
Atmosphere: 1
Food: 3
Service: 1
Crys
The owners gave no pride with this place. Worst Chipotle I've ever been. Very sad. Just because youbare the only Chipotle in town, doesn't mean you have to be the worst.
Atmosphere: 1
Food: 1
Service: 1
Jake Markowsky
They had zero urgency and talked while the line was out the door while waiting for chicken to cook. They didn’t allow other people to place their order and were out of 5 different things. It took 15 minutes of waiting to not even get any food just a brutal experience all together
Atmosphere: 1
Food: 1
Service: 1
Luke Gault
Wife ordered ahead via Chipotle app as I was coming home from work. Kids quesadilla with cheese only... Nothing but a quesadilla. Wife ordered about 15 minutes prior to my arrival, waited about 25 minutes once I was there for the order. Chips were hard as a ceramic, carne asada was extremely dry and chewy. Done with Chipotle in Champaign.
nate Tegtmeyer
This place is so dirty. There is never a clean table or surface in the place and when ask them to clean a table or they are out of ice they look at you like you are an idiot..Too bad.
michael foucher
Very pleasant place to visit and the food and service was excellent.
Second time I’ve left without food!!! Second time in and they were out of fresh veggies (grilled onion and green pepper). I asked how long of a wait it would be to get some and was told 30-35 minutes. Seriously poor management as there were plenty of employees just standing around. How about teaching your cooks to actually cook 😡😳😡
Charlene Smith
The whole front line should be sent home, Chipotle why do you have 4 people up front with bad attitudes and one with high anxiety like he using his money to make the food. Not good for business and it's just nasty 🤮 looking in there
Atmosphere: 1
Food: 1
Service: 1
Clyde Edmonds
Food is great lines may be long portions size sucks for price service always good
Horrible customer service. There’s been multiple times they just give you random entries from someone else. Employees here just ignore you. I’ve seen them wandering around in the kitchen, doing nothing while there’s a long queue at the counter.
Atmosphere: 2
Food: 4
Service: 1
Ordered door dash and the food was bad. Now I see why after reading the reviews. Wish I would’ve seen them before I placed the order. Burrito was basically the size of a taco. And the bowl barely had any meat. Paid 42 dollars. Please do not go here.
You better not run out of white rice and steak/chicken by the time I get up there after waiting 40 mins in line like every other time I come in.
Worst chipotle in town. The meat is always gross, especially the chicken. Poor management, terrible cooks. The place has really fell off these last few months.
I am a massive fan of chipotle, I go all the time to many very different locations. I am displeased to say that this is the absolute WORST location I have ever been to. The line is always out the door but this isn’t because they are busy. This is because this is quite possibly the LAZIEST staff I have ever seen. The rate at which people process through the line is at a snails pace. This isn’t fast food at this point, they make the food and then you stare at it for another 10 minutes waiting to he checked out which for some reason takes 5 minutes per customer, so when you finally DO get to eat, its already cold. Not to mention how STINGY the portions are. The employees make sure to scoop as little as possible, to the point where you HAVE to ask for double protein to even make it worth it anymore. I think the reason they have to be so stingy is because they lose so many potential customers as they all walk away as most rightfully decide that the wait is NOT worth it, because this Chipotle will find any way to bone you. I have NEVER left Chipotle ANGRY and I never ever should have had to. 💀
Atmosphere: 1
Food: 3
Service: 1
The owners gave no pride with this place. Worst Chipotle I've ever been. Very sad. Just because youbare the only Chipotle in town, doesn't mean you have to be the worst.
Atmosphere: 1
Food: 1
Service: 1
They had zero urgency and talked while the line was out the door while waiting for chicken to cook. They didn’t allow other people to place their order and were out of 5 different things. It took 15 minutes of waiting to not even get any food just a brutal experience all together
Atmosphere: 1
Food: 1
Service: 1
Wife ordered ahead via Chipotle app as I was coming home from work. Kids quesadilla with cheese only... Nothing but a quesadilla. Wife ordered about 15 minutes prior to my arrival, waited about 25 minutes once I was there for the order. Chips were hard as a ceramic, carne asada was extremely dry and chewy. Done with Chipotle in Champaign.
This place is so dirty. There is never a clean table or surface in the place and when ask them to clean a table or they are out of ice they look at you like you are an idiot..Too bad.
Very pleasant place to visit and the food and service was excellent.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
$20 for this? INSANE
Atmosphere: 1
Food: 1
Service: 1
Second time I’ve left without food!!! Second time in and they were out of fresh veggies (grilled onion and green pepper). I asked how long of a wait it would be to get some and was told 30-35 minutes. Seriously poor management as there were plenty of employees just standing around. How about teaching your cooks to actually cook 😡😳😡
The whole front line should be sent home, Chipotle why do you have 4 people up front with bad attitudes and one with high anxiety like he using his money to make the food. Not good for business and it's just nasty 🤮 looking in there
Atmosphere: 1
Food: 1
Service: 1
Food is great lines may be long portions size sucks for price service always good
Atmosphere: 5
Food: 4
Service: 5
Disaster
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