This is the best Dunkin in Champaign. They always get my order right and they are so friendly!! I go there too much and they remember my order, lol. Simply the BEST.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Sam Ali
I asked for cream filled donut . They filled the donut with vanilla frosting ( I’m sure they were out of cream) . I worked at dunking for more than 3 years I know the difference between cream and frosting . Thieves
Amy Schlabitz
Friendly drive-thru employee means I’ll likely return to this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Sabrina
I've been coming to this dunkin since they opened in 2019 because it's the closest one to where I live. I'd say there have definitely been ups and downs but this location has been always been amazing! The employees have come and gone over the years but they have always been so nice and friendly, especially the employees currently there who know me by name. And there has only been a handful of times throughout the years where I've ever gotten a bad coffee.The coffee is always amazing, and anything else I've ordered is always good (the hashbrowns are the best ever). Even during the morning rush they are always efficient, we don't sit in line for very long and our coffee/order is always correct and delicious!I'll be going to this location for as long as it's here (hopefully forever) and I 100% recommend it!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Daniel Hursey
Fast service inside and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Donuts
Tamra Parker
We got donuts to go. The staff was friendly and the donuts were tasty.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Drea Puddin
I rated them this way because I ordered hash browns and they were burnt. Then the person that took my order at the drive thru was rushing me with my order. I didn't appreciate that at all.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Sausage Egg and Cheese, Hazelnut Iced Coffee
Carrie Victor
VERY INCONSISTENT. My dog and I go here here at least 3-5 times per week. My daily total is $10.01. Even in THIS ECONOMY they can’t make consistency a priority. One day you’re handed a glass of milk and syrup (despite paying for espresso PLUS an extra shot of it) and the next it’s made properly. They should be following a protocol so that orders are CONSISTENT regardless of who makes them.
Jessica Fancher
Had the sweetest encounter today with Ashamita, she made my drink perfectly and even added her own touch and topped it with cookie crumbs she was incredibly polite when taking our order! It was the best service we have had in a ver long time!
Drink isn't even full lol. I come to this location least often for reasons like this.
Kendra Keeler
Always my favorite quick coffee stop. Delicious coffee and welcoming smiles every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Sara Gerow
After requesting oatmilk and telling the safe I have an allergy, I got my drink and it looked a little different. I asked two more times if it was made with oatmilk and the woman assured me it was. There was no label on it. At work, after 3-4 sips I realized it was cow milk. I had a super important meeting and this almost ruined it. I got sick off of a few sips of a $8 drink because the staff didn’t listen.
Service: 1
Sara G.
I asked for a iced match latte with oat milk. I have an allergy to cows milk. I said it three times at the window ORDERING and asked TWICE after they gave me the drink to confirm it was oat milk(because it looked too white). I have a hard time tasting the difference after matcha is added but after three sips when I got to work I knew it was cow milk. I had an important meeting and this almost ruined it because I got sick. Please listen when I say I have an allergy, I don't pay $8 to be poisoned :(
Dylan Mahaffey
I love dunkin; however the service at the springfield site has decreased dramatically in the last few months. I have yet to get a correct order in the last 6 times I have gone.
Come on in for delivery with DoorDash or Uber
Atmosphere: 5
Food: 5
Service: 5
This is the best Dunkin in Champaign. They always get my order right and they are so friendly!! I go there too much and they remember my order, lol. Simply the BEST.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I asked for cream filled donut . They filled the donut with vanilla frosting ( I’m sure they were out of cream) . I worked at dunking for more than 3 years I know the difference between cream and frosting . Thieves
Friendly drive-thru employee means I’ll likely return to this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I've been coming to this dunkin since they opened in 2019 because it's the closest one to where I live. I'd say there have definitely been ups and downs but this location has been always been amazing! The employees have come and gone over the years but they have always been so nice and friendly, especially the employees currently there who know me by name. And there has only been a handful of times throughout the years where I've ever gotten a bad coffee.The coffee is always amazing, and anything else I've ordered is always good (the hashbrowns are the best ever). Even during the morning rush they are always efficient, we don't sit in line for very long and our coffee/order is always correct and delicious!I'll be going to this location for as long as it's here (hopefully forever) and I 100% recommend it!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Fast service inside and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Donuts
We got donuts to go. The staff was friendly and the donuts were tasty.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
I rated them this way because I ordered hash browns and they were burnt. Then the person that took my order at the drive thru was rushing me with my order. I didn't appreciate that at all.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Sausage Egg and Cheese, Hazelnut Iced Coffee
VERY INCONSISTENT. My dog and I go here here at least 3-5 times per week. My daily total is $10.01. Even in THIS ECONOMY they can’t make consistency a priority. One day you’re handed a glass of milk and syrup (despite paying for espresso PLUS an extra shot of it) and the next it’s made properly. They should be following a protocol so that orders are CONSISTENT regardless of who makes them.
Had the sweetest encounter today with Ashamita, she made my drink perfectly and even added her own touch and topped it with cookie crumbs she was incredibly polite when taking our order! It was the best service we have had in a ver long time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Donuts
Restaurantji Recommends
Drink isn't even full lol. I come to this location least often for reasons like this.
Always my favorite quick coffee stop. Delicious coffee and welcoming smiles every time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
After requesting oatmilk and telling the safe I have an allergy, I got my drink and it looked a little different. I asked two more times if it was made with oatmilk and the woman assured me it was. There was no label on it. At work, after 3-4 sips I realized it was cow milk. I had a super important meeting and this almost ruined it. I got sick off of a few sips of a $8 drink because the staff didn’t listen.
Service: 1
I asked for a iced match latte with oat milk. I have an allergy to cows milk. I said it three times at the window ORDERING and asked TWICE after they gave me the drink to confirm it was oat milk(because it looked too white). I have a hard time tasting the difference after matcha is added but after three sips when I got to work I knew it was cow milk. I had an important meeting and this almost ruined it because I got sick. Please listen when I say I have an allergy, I don't pay $8 to be poisoned :(
I love dunkin; however the service at the springfield site has decreased dramatically in the last few months. I have yet to get a correct order in the last 6 times I have gone.
Food: 1
Service: 1