The employees here were super kind and our food was absolutely delicious.
Atmosphere: 5
Food: 5
Service: 5
Carolyn Patterson
The Jimmy John's on Prospect avenue is totally the best. The workers give the best service to each guest that orders from them,I always feel like I'm their favorite family member coming to get the best service and food from them.
jason barber
Never received food on lunch so I called the store after work! 30 minutes he put me on hold after saying it doesn’t make sense I would wait to call.I’ve stuck by when they went through Covid and it’s never gotten better!
Atmosphere: 1
Food: 1
Service: 1
Matt F
They pawn orders off to Uber eats when they “have all delivery drivers busy” but the Uber eats people don’t deliver your food until 2 hours after you placed your order. All delivery orders placed throughout the week would be able to be completed before 1 from Uber eats
Joseph Watson
These are the reasons I detest third party delivery applications. Jimmy Johns is known for "Freaky Fast" delivery. I'm home, sick. I don't have money on my debit card at the moment (paycheck to paycheck is a thing) so I order with the intent to pay cash. I get call about 20 minutes after ordering (didn't their in store standard be out the door in 4 minutes) stating that they didn't have a driver so they have to move it to a delivery service, thus paying a fee.
No. Thanks.
I know times are changing. If you can't CONSISTENTLY offer a delivery service, take it off your damn website..
I ordered delivery, I expected delivery.
Jimmy johns is drastically changing, are for the far worse.
Service: 1
Tonia Stull
Fast and friendly.
Jackson Slate
Awesome service! Friendly! Fixed my order even though I ordered incorrectly by mistake - will eat here again
Atmosphere: 5
Food: 5
Service: 5
Mike
Placed my order through the app. I received a text message stating my dasher picked up my order? I didn’t order through DoorDash.
Atmosphere: 2
Food: 2
Service: 2
Simmer Love
I had no issues or complaints until I placed an order online for delivery THROUGH jimmy Johns website for their driver to bring to me. Instead of calling to let me know they didn’t have a driver and that he was going to push my order through to Uber eats, the Uber driver takes my food to god knows where and marks it as delivered I opened my door and nothing was there !!!! I felt this was VERY UNPROFESSIONAL some of us do not order from them because our apartments could be difficult or theirs always an issue when having a 3rd party delivering food. They did not bother to even take 2 mins to call an ask me if that’s what I wanted to do or if I wanted my order canceled.
Atmosphere: 2
Food: 5
Service: 1
Robb Digman
Worst service from a Jimmy John's I have ever had. Guy running the drive-thru at 1:00 on 1/5/24 said something like he was speaking to a coworker, then when I said hello after three minutes of waiting scolded me by saying "I told you to wait".Drove away, will not return & I will send a letter to their owner.
This new Bbq sandwich is not worth it I wanted to substitute a couple things and they forgot my tortilla chips which should be on the sandwich. I think it was quickly and cheaply made . I was very displeased with the service as well . This was not worth 30 dollars especially without a combo . I am very disappointed.
Atmosphere: 3
Food: 2
Service: 2
Tracey Brown
Just ordered delivery through the app from the Prospect location. Got a notification that my order was received. 30 minutes later, the app said it still wasn't out for delivery. I called and they said it was going out for deliver at that time. (No apology for the lack of "freaky fastness.") The order didn't arrive until ONE HOUR after my order was placed . . . AND the delivery driver left my drink in his car. So, I had to wait another 5 minutes for him to leave my place of business, go to his car, and come back with my drink. UNACCEPTABLE. Delivery driver was unfriendly at best. I will not be tipping in advance ever again and I will be ordering from another location from now on.
Service: 1
Medin Onur
Ordered a number 10 and a number 4. Sharing the photos of number 10. What a embarrassment for Jimmy John's. What kind of sandwich is this. I asked for extra mayonnaise, barely got any. The lettuce you can barely see and it was all smooshed. The tomatoes were literally cherry tomatoes. Jimmy John's if you need product, please let me know and I'm happy to bring my own greenery. My wife and I both did not taste anything. The ingredients were all just blend and there was no taste to the sandwich at all. If I ate a cardboard, probably would have tasted better.
Atmosphere: 3
Food: 1
Service: 3
Anna
Drive thru request for dressing in the side, they put it on the sub anyway. Over priced, cold subs.
The employees here were super kind and our food was absolutely delicious.
Atmosphere: 5
Food: 5
Service: 5
The Jimmy John's on Prospect avenue is totally the best. The workers give the best service to each guest that orders from them,I always feel like I'm their favorite family member coming to get the best service and food from them.
Never received food on lunch so I called the store after work! 30 minutes he put me on hold after saying it doesn’t make sense I would wait to call.I’ve stuck by when they went through Covid and it’s never gotten better!
Atmosphere: 1
Food: 1
Service: 1
They pawn orders off to Uber eats when they “have all delivery drivers busy” but the Uber eats people don’t deliver your food until 2 hours after you placed your order. All delivery orders placed throughout the week would be able to be completed before 1 from Uber eats
These are the reasons I detest third party delivery applications. Jimmy Johns is known for "Freaky Fast" delivery.
I'm home, sick. I don't have money on my debit card at the moment (paycheck to paycheck is a thing) so I order with the intent to pay cash. I get call about 20 minutes after ordering (didn't their in store standard be out the door in 4 minutes) stating that they didn't have a driver so they have to move it to a delivery service, thus paying a fee.
No. Thanks.
I know times are changing. If you can't CONSISTENTLY offer a delivery service, take it off your damn website..
I ordered delivery, I expected delivery.
Jimmy johns is drastically changing, are for the far worse.
Service: 1
Fast and friendly.
Awesome service! Friendly! Fixed my order even though I ordered incorrectly by mistake - will eat here again
Atmosphere: 5
Food: 5
Service: 5
Placed my order through the app. I received a text message stating my dasher picked up my order? I didn’t order through DoorDash.
Atmosphere: 2
Food: 2
Service: 2
I had no issues or complaints until I placed an order online for delivery THROUGH jimmy Johns website for their driver to bring to me. Instead of calling to let me know they didn’t have a driver and that he was going to push my order through to Uber eats, the Uber driver takes my food to god knows where and marks it as delivered I opened my door and nothing was there !!!! I felt this was VERY UNPROFESSIONAL some of us do not order from them because our apartments could be difficult or theirs always an issue when having a 3rd party delivering food. They did not bother to even take 2 mins to call an ask me if that’s what I wanted to do or if I wanted my order canceled.
Atmosphere: 2
Food: 5
Service: 1
Worst service from a Jimmy John's I have ever had. Guy running the drive-thru at 1:00 on 1/5/24 said something like he was speaking to a coworker, then when I said hello after three minutes of waiting scolded me by saying "I told you to wait".Drove away, will not return & I will send a letter to their owner.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was wonderful
Kid-friendliness: Great
Atmosphere: 5
Food: 5
Service: 5
This new Bbq sandwich is not worth it I wanted to substitute a couple things and they forgot my tortilla chips which should be on the sandwich. I think it was quickly and cheaply made . I was very displeased with the service as well . This was not worth 30 dollars especially without a combo . I am very disappointed.
Atmosphere: 3
Food: 2
Service: 2
Just ordered delivery through the app from the Prospect location. Got a notification that my order was received. 30 minutes later, the app said it still wasn't out for delivery. I called and they said it was going out for deliver at that time. (No apology for the lack of "freaky fastness.") The order didn't arrive until ONE HOUR after my order was placed . . . AND the delivery driver left my drink in his car. So, I had to wait another 5 minutes for him to leave my place of business, go to his car, and come back with my drink. UNACCEPTABLE. Delivery driver was unfriendly at best. I will not be tipping in advance ever again and I will be ordering from another location from now on.
Service: 1
Ordered a number 10 and a number 4. Sharing the photos of number 10. What a embarrassment for Jimmy John's. What kind of sandwich is this. I asked for extra mayonnaise, barely got any. The lettuce you can barely see and it was all smooshed. The tomatoes were literally cherry tomatoes. Jimmy John's if you need product, please let me know and I'm happy to bring my own greenery. My wife and I both did not taste anything. The ingredients were all just blend and there was no taste to the sandwich at all. If I ate a cardboard, probably would have tasted better.
Atmosphere: 3
Food: 1
Service: 3
Drive thru request for dressing in the side, they put it on the sub anyway. Over priced, cold subs.
Food: 3
Service: 1
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