Jimmy John's
1811 W Kirby Ave, Champaign
(217) 359-9100
Recent Reviews
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Quiet and clean place
Only customer in store -waited like 5 min for sandwich while they worked on some other order. I guess “freaky fast” isn’t a thing anymore.
Atmosphere: 1
Service: 1
I ordered delivery around 8pm. I called to make sure order was received and the lady on the phone stated sandwich was being finished up and she'd be on the way. She got to my house within a few minutes. I ordered 2 hot sandwiches both were still hot and delicious. She forgot my drink and I was too lazy to call and have her come back but a few bites into my sandwich and she showed back up with my drink. She was amazing, polite, happy. 10 stars.
Food: 5
Service: 5
This store used to take regularly an hour or even two hours to deliver. Today it took 13 minutes. So much better!!!
Atmosphere: 5
Food: 5
Service: 5
Just a terrible overall experience lately. Prices have gone way up and well above inflation. Way overpriced for the quantity and quality of the food and service (family of 6 costs over $50 for basic sandwiches with no chips or drinks). Regularly get mistakes on custom orders and delivery takes 45 minutes to an hour and they charge $5 for delivery not including tip. Ordered on a holiday (big mistake) and they only had 1 delivery driver (they should've just closed) and our order took 95 minutes and was wrong. I called to complain and they said I could either get a new sandwich delivered (in an hour or more) or a credit for a free sandwich (a partial refund to my credit card is somehow not an option) and I have to go into the store or call up to redeem it. Lost me as a long-time customer.
Atmosphere: 1
Food: 1
Service: 1
So fast, you'll freak.
Vegetarian options: Good option.
Parking: Lots of free parking.
Atmosphere: 5
Food: 5
Service: 5
Jimmy John's now I guess is using door dash and it took an hour to get my sandwich. Hope they don't still have freaky fast signs still up.
Food: 5
Service: 1
Super disappointed. I tipped 25% with a single, simple request. I asked that the driver bring the bag up one set of stairs (12 steps) and set it down anywhere, I'd grab it from there. As an able bodied person, this takes somewhere between 2 and 2.5 seconds to accomplish. I tipped almost $10 on a $14 order and all for this small favor. Which, as one of Jimmy John's handicapped customers, really ends up being a GIANT favor! It's the difference between the 20 minutes of excruciating pain it's going to take me to go to the door (where they dropped the bag) and the negligible effort it would have taken the driver.Like I said, super disappointed.As for the sandwiches? I think maybe Jimmy John's has taken a hit from the economy (and COVID, maybe)? The meat was awfully sinew-y (gristle-y), and the bread didn't seem fresh.
Food: 3
Service: 1
I would recommend not ordering delivery from this location, rather go in person to a different one! I’ve ordered twice for one sandwich, both orders took 70-75 minutes, and one of them was delivered to the wrong address and I had to go hunting the neighborhood for it. There are several JJ locations nearby that have great service, worth the drive :)
Food: 5
Service: 1
It's clean. Respectful workers. Never packed. There's seating to dine-in. They do deliveries. They make accommodations if you don't want certain things on your sandwich or you want extras. Their bread is fresh. I love this place.
Parking: There's handicapped ♿️ available
Wheelchair accessibility: There's no stairs.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Sandwich was alright however the delivery service was terrible, the delivery guys tells my little sister “Next time tell your parents to leave a tip.” He states he delivers here all the time and never gets a tip which is a lie, we all tip when we can. Telling that to a 9 year old is unprofessional and I will not be ordering from here again.
Atmosphere: 2
Food: 3
Entered a delivery order for 11:45 am. The location of the Jimmy John’s is down the block from the delivery address. Not even a 2 min drive. It’s currently 12:08 pm and still haven’t received the order. Still paid tip. What’s going on???
Atmosphere: 1
Food: 3
Service: 1
I have ordered from here many times and each time, it’s taken about an hour and a half to deliver. Definitely not convenient when your lunch lasts 30min. & your 1 mile away from the store. :( #
Food: 5
Service: 2
Music to
Atmosphere: 1
Food: 4
Service: 4
I had an issue with my delivery and it didn't get resolved. I had to drive up to the store.
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