Outback Steakhouse
2402 N Prospect Ave, Champaign
(217) 398-3322
Recent Reviews
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Spencer is the best! He was very attentive and kind.
Atmosphere: 5
Food: 5
Service: 5
Kim was an awesome server. She was attentive and friendly. 10/10 recommend her as your server.
Atmosphere: 5
Food: 5
Service: 5
I was dining this evening with my mom and stepdad for veterans day, after a long drive home from Colorado; and our server Kayce made the end of our evening enjoyable and quick without making us feel rushed. After being a server I know how hard the job is, especially on a day like veterans day... where you work hard all day for little to no tips. She is hands down one of the best servers I have sat with and the food was cooked perfectly with nothing missing for us to wait in. She predicted our needs flawlessly.
Atmosphere: 5
Food: 5
Service: 5
Great food and friendly service. Specific shout out to Anthony who always provides me with the best service any time he waits on me.
Atmosphere: 5
Food: 5
Service: 5
Sirloin was fyre🔥Sweet Potato was velvety soft & sweet
Atmosphere: 5
Food: 5
Service: 4
The ribeyes were cooked to the right temperature and tasted amazing. The service provided by Chelsea was even better. Will definitely ask for her section next time.
Atmosphere: 5
Food: 5
Service: 5
Matt is a great server
Atmosphere: 4
Food: 4
Service: 5
I have zero complaints, it was a wonderful visit. Staff was on point and the food great!!!
Atmosphere: 5
Food: 5
Service: 5
Had the coconut shrimp and a salad, very good. Rikki was our server, excellent.
Atmosphere: 5
Food: 5
Service: 5
ASK FOR KACIE she is THE absolute best she will be the reason I continue to come to this establishment!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It’s been a long time since I’ve come here and was pleasantly impressed with how this place has kept up with great food and service! The food came out hot and fresh, spacing between other patrons was comfortable, everything was clean, and the service was incredible. Shout out to Heather and Spencer! Would highly recommend coming here
Atmosphere: 5
Food: 5
Service: 5
Excellent service and food. Everything that you should expect from a great restaurant.
Atmosphere: 5
Food: 5
Service: 5
The food is delicious 😋
Atmosphere: 4
Food: 4
Service: 4
Waited over an hour for my order. It kept being its coming soon and it never showed. Gave up.
Atmosphere: 2
Food: 1
Service: 1
I am writing to express my disappointment with the experience my family and I had at Outback Steakhouse during our recent visit. I normally enjoy dining at this location, but what happened yesterday has left me reconsidering whether I will return.
During our meal, our server accidentally dropped a tray of water. While accidents happen, the water was pushed towards our table and only partially cleaned with towels, leaving the floor extremely wet. Out of concern for the safety of other customers and staff, my mother politely suggested to the manager on duty, Hershely, that a wet floor sign should be placed in the area. Instead of addressing the concern appropriately, the manager responded with an attitude, rolled his eyes, and sarcastically asked my mother if she would like him to “walk her out.” When she explained that we were still eating and waiting for dessert and the bill, he became more irritated and asked, “What do you want me to do, roll out the red carpet?”
This level of sarcasm and dismissiveness is unacceptable for a manager. After that exchange, he eventually threw down two small rugs and sarcastically asked, “Are you satisfied now?” Such behavior showed a complete lack of professionalism and courtesy.
In addition to this, there were multiple issues with our meal. I ordered a medium-cooked steak and was served a well-done steak that was dry and tasteless. Later, when I ordered a chocolate brownie cake for dessert, I was instead given a cheesecake with chocolate drizzle. When I pointed out that it was not what I had ordered, I was told I would still be charged for the brownie if I wanted to switch desserts. Considering the repeated mistakes and the poor handling of the situation, this was very disappointing.
At that point, my family and I decided it was best to end our meal early. What should have been an enjoyable dinner turned into a stressful and frustrating experience because of both the mistakes with our food and the manager’s unprofessional conduct.
I hope this feedback is taken seriously so that no other customers have to go through the same treatment. My family and I value good service and safety, and unfortunately, neither was upheld during our visit.
Atmosphere: 3
Food: 2
Service: 1
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