Panda Express
2000 N Neil St Unit 712, Champaign
(217) 356-7700
Recent Reviews
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Panda Express is usually our road trip comfort food, but this visit was a letdown. Only about two-thirds of the menu was available, and the food looked like it had been sitting out for a while, dry and overcooked. Although the server was friendly, the overall experience was disappointing. Definitely not the best time to visit, avoid going during slower hours when food turnover seems low. Sadly, we won’t be back to this location.
Atmosphere: 3
Food: 3
Service: 4
Horrible rices was dry and hard, orange chicken had a nasty taste to it ,walnut shrimp was disgusting and when i asked for my money back when i only took a few bites and told her why and she was super rude and yelled no refunds will never order here again.
Atmosphere: 1
Food: 1
Service: 1
Rude. And no samples.
Atmosphere: 1
Food: 1
Service: 1
They're very rude and unhelpful here.
Extremely poor service
Atmosphere: 3
Food: 3
Service: 1
Affordable and good portion size.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Plate
Syeda was amazing and fast, sweet and polite today during lunch rush!!
Atmosphere: 5
Food: 5
Service: 5
Ordered to this city by accident when o called to cancel order they marked it as complete hung up on me and refuse refund/ yo answer my calls
Atmosphere: 1
Food: 1
Service: 1
09/10/2024 they have the vegetarian version of the orange chicken, as “Beyond orange chicken” and it was on my bucket list to get it again because it’s so delicious. I’m so grateful to Panda Express for bringing it back, and I’m hopeful they’ll keep it around this time.
Pros:
-friendly employees on 9/10/2024 visit although they were going to serve everyone else first they didn’t have my food cooked yet so I had to ask to at least pay first and not be totally skipped in line
-they have the Beyond orange plant based chicken!
-plenty of seating in the mall food court
-cool fortunes in fortune cookies ?
-Panda express rewards app can be scanned here
Cons:
-they didn’t have any of the Beyond orange ready and so I had to wait for them to cook it
-the ice water tasted weird and not fresh water
The manager Charlie was rude. There was hardly any food available. When I asked him for a sample he said no. I told him the Tai restaurant next to him gives free samples and we eat there once a week. He said "I don't care". One other time my family and I had a coupon and he would not honor it. I have never encountered a worse experience. This place should be closed down.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Panda is very good. Love the fried rice here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Orange Chicken
I was expecting to be disappointed since this location is at a food court, but, instead, I was pleasantly surprised. The food was hot and flavorful! It was one of the better tasting Panda Express locations in the area for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl, Honey Sesame Chicken Breast
Never been
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Orange Chicken
Food is decent but they do not respect the hours they post and close early. Come at the wrong time and they flat won’t serve you because they have closed the kitchen early.
I would give this zero stars if I could.Rice were overcooked and hard as pebbles.Entry had been sitting in the warmer for way too long.I had a to go order so going back was not at option at that time.
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