Saw a post recently saying Pizza Hut buffet was great! Thought I’d treat the family. If you are ever considering Pizza Hut buffet. Dont!
It’s from 11-3pm. Got there around 12:30.
Salad was basically gone and brown, never refilled. Like 7 olives in bucket, no croutons and pickle spears looked craazy bad. They never refilled anything on salad bar whole time we were there. Like they were just trying to wait it out till 3.
On top of that all the pizzas were old and cold. There was Like 3 supremes that no one was eating. Took 15min for them to bring out a fresh cheese (only thing my daughter eats) only to discover it was only a half cheese and half pepperoni, that was gone instantly. Thought I’d give her breadsticks until more came out, nope, rock hard. Never brought out another cheese pizza whole time we were there. Family next to us was saying the exact same thing. Was going to take a video of how bad everything was but my daughter was using it to watch something to keep her from the boredom waiting on something edible for a 5yo.
There were 4 employees standing around while 1 girl was bussing tables, refilling ice and taking orders. Props to her! We almost walked out but lady kept saying cheese was on the way out. Yeah, 5-6 slices for 5 families with kids.
Worst $40 I’ve ever spent by far though. Extremely disappointing.
Hriday Sanakal
on grub hub cheaped me out one wing. unacceptable
Atmosphere: 1
Food: 1
Service: 1
Cherise Marks
Ordered carry out at 6pm on Friday. Arrived at 6:45pm when the app said it would be ready. Employees were extremely rude to anyone who asked for an update on their order. At 7:45pm we walked out and didn't even get our food we ordered and paid for and had to order from Papa John's instead.
Atmosphere: 1
Food: 1
Service: 1
Kimmey Austin
I order the Dinner Box frequently. The service is good but sometimes slow. But the food is always good!
Cheese tasted expired and very awful. Go elsewhere the ma agreement needs investigate the workers
FunTeaDrinker
I’d drive from an hour away to get a delicious order from this store
Atmosphere: 5
Food: 5
Service: 5
Debra Eastwood
I just had a perfect pizza from the pizza hut on Mattis. It had the right amount of cheese and toppings and was so good!
Atmosphere: 5
Food: 5
Service: 5
saima hasnin
They are so bad, I i could give no star I would. In 30 degree f they are joking with customers. Their online ordering is a joke. The time which they show on the board doesn't even make any sense. So stupid. Never again.
Atmosphere: 1
Food: 1
Service: 1
Alex Strilec
I never had issues with the store, though reading the reviews it's likely because I exclusively get carryout here. building is rundown, with remnants of pre covid seating and the salad bar. The important thing though is the food, and I have found it great every time I go here.
I'm only giving 1 star and not for the lack of trying from the older woman working alone with a medical boot on her foot. The manager/owner was doing really nothing to help but threw a bag of pepperoni in the prep table then went to sit down while the gal was 5 orders behind and I waited 40 minutes. No chairs to sit down and wait except for the 1 the manager/owner had. If I hadn't already paid online I would have canceled just so the gal wouldn't have to make my order. Do better Pizza Hut!!!
Atmosphere: 1
Food: 3
Service: 1
James Fuller
Poor service. Don't go here. People at counter. People waiting and food getting cold.
Service: 1
John A. Martin
No dine in option.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Enes Kurt
I bought a meat pizza but there was no meat in the pizza. I paid for it but they only saw fit to make me a pizza with olives and mushrooms.and they are really rude to greet the customer
Saw a post recently saying Pizza Hut buffet was great! Thought I’d treat the family. If you are ever considering Pizza Hut buffet. Dont! It’s from 11-3pm. Got there around 12:30. Salad was basically gone and brown, never refilled. Like 7 olives in bucket, no croutons and pickle spears looked craazy bad. They never refilled anything on salad bar whole time we were there. Like they were just trying to wait it out till 3. On top of that all the pizzas were old and cold. There was Like 3 supremes that no one was eating. Took 15min for them to bring out a fresh cheese (only thing my daughter eats) only to discover it was only a half cheese and half pepperoni, that was gone instantly. Thought I’d give her breadsticks until more came out, nope, rock hard. Never brought out another cheese pizza whole time we were there. Family next to us was saying the exact same thing. Was going to take a video of how bad everything was but my daughter was using it to watch something to keep her from the boredom waiting on something edible for a 5yo. There were 4 employees standing around while 1 girl was bussing tables, refilling ice and taking orders. Props to her! We almost walked out but lady kept saying cheese was on the way out. Yeah, 5-6 slices for 5 families with kids. Worst $40 I’ve ever spent by far though. Extremely disappointing.
on grub hub cheaped me out one wing. unacceptable
Atmosphere: 1
Food: 1
Service: 1
Ordered carry out at 6pm on Friday. Arrived at 6:45pm when the app said it would be ready. Employees were extremely rude to anyone who asked for an update on their order. At 7:45pm we walked out and didn't even get our food we ordered and paid for and had to order from Papa John's instead.
Atmosphere: 1
Food: 1
Service: 1
I order the Dinner Box frequently. The service is good but sometimes slow. But the food is always good!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cheese Sticks, Cheese Pizza, Marinara
Bad Customer Service
Cheese tasted expired and very awful. Go elsewhere the ma agreement needs investigate the workers
I’d drive from an hour away to get a delicious order from this store
Atmosphere: 5
Food: 5
Service: 5
I just had a perfect pizza from the pizza hut on Mattis. It had the right amount of cheese and toppings and was so good!
Atmosphere: 5
Food: 5
Service: 5
They are so bad, I i could give no star I would. In 30 degree f they are joking with customers. Their online ordering is a joke. The time which they show on the board doesn't even make any sense. So stupid. Never again.
Atmosphere: 1
Food: 1
Service: 1
I never had issues with the store, though reading the reviews it's likely because I exclusively get carryout here. building is rundown, with remnants of pre covid seating and the salad bar. The important thing though is the food, and I have found it great every time I go here.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Just don’t.
I'm only giving 1 star and not for the lack of trying from the older woman working alone with a medical boot on her foot. The manager/owner was doing really nothing to help but threw a bag of pepperoni in the prep table then went to sit down while the gal was 5 orders behind and I waited 40 minutes. No chairs to sit down and wait except for the 1 the manager/owner had. If I hadn't already paid online I would have canceled just so the gal wouldn't have to make my order. Do better Pizza Hut!!!
Atmosphere: 1
Food: 3
Service: 1
Poor service. Don't go here. People at counter. People waiting and food getting cold.
Service: 1
No dine in option.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
I bought a meat pizza but there was no meat in the pizza. I paid for it but they only saw fit to make me a pizza with olives and mushrooms.and they are really rude to greet the customer
Atmosphere: 1
Food: 1
Service: 1
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