From Indiana to Florida I have stopped ar sonics with the family, but this is the only location I have ever been to that they wasnt using the outside drive up ordering spots but when pushed the button to order they told us to come to the drive thru and they was out of ice cream and few other things, been to this location a few times but leaned our lesson after last few visits. Never clean outside and food isn't every right and employees don't care to be there or help, won't be suprised if this location closes in next few year.
I give it a five stars because it is the only place I know of that still has a LARGE milkshake - and for a decent price. All the other fast food restaurants have gotten rid of their large milkshakes and rebranded their medium milkshakes as large. Not Sonic. Still large. Still awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Stacey Marie
Lady was very rude, telling me to pay attention and look at the screen. The food we got was wrong, and i will not be returning
This will be the next business to close their doors. Workers here are so rude and act like you are bother them when you pull up to order. I canceled the order I placed. Little to no communication when trying to place an order, workers give attitude when asked a question about a product or the order being placed. 0 efforts are given to serving the customer, keep that up and there will be NO CUSTOMERS TO SERVE. Don't work in customer service if you don't want to serve customers. No customers, no work. No profit, no job.
FYI no matter the job or it's title, nomatter where you work or what you work on, you will always be providing something to someone else (customer service). Try dropping the attitudes and just do the job its not rocket science. ??♀️??♀️ we are doomed.
Atmosphere: 1
Food: 1
Service: 1
Patricia Goode
Dietary restrictions: no tomatoe
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Rings
Benjamin Havens
Why employees are smoking 10 feet away from the drive through is beyond me.
Service took a while, we had enough time after pushing the red button to place our order to download the app, create an account, and place our order through the app before they ever spoke to us to take out order. Food came out fast after that
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Tots, Popcorn Chicken
Jon Tucker
Thank you guys for being awesome and nice even with short staffing
Atmosphere: 5
Food: 5
Service: 5
Patrick Wagner
Good food. Reasonable pricing.
Atmosphere: 4
Food: 4
Service: 4
RikkiLynn Howland
Lady taking the order was rude & kept rushing, after waiting 25 minutes we pressed the button & asked a new lady about our food she responded “it will be out soon” 10+ minutes later a man brings us someone else’s food which we asked him about our food, come to find out they threw our food away the man offered to discount the food but we just left at that point because there was no telling how long that food would be.
Atmosphere: 1
Food: 1
Service: 1
Jeff Wilson
For 16 years I have worked next to the Sonic on Mattis in Champaign Il. Sometimes five times a week I would walk over and step inside to order my food with no issues. Today I was told I had to go outside to the board. When I suggested I had been remodeling this way for 16 years she said.....well we busy, which I replied it is always busy. Long story short. You just lost a 16 year+ customer cause you busy.
Love eating here ,
From Indiana to Florida I have stopped ar sonics with the family, but this is the only location I have ever been to that they wasnt using the outside drive up ordering spots but when pushed the button to order they told us to come to the drive thru and they was out of ice cream and few other things, been to this location a few times but leaned our lesson after last few visits. Never clean outside and food isn't every right and employees don't care to be there or help, won't be suprised if this location closes in next few year.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mozzarella Sticks, Double Cheeseburger, Hot Dog, Tots, Double Beacon Cheeseburger, Popcorn Chicken, Sandwich, Popcorn, Burrito, Breakfast Burrito, Chili, Cheeseburger
Food is good and fresh 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Burrito, Breakfast Burrito, Cheeseburger
I give it a five stars because it is the only place I know of that still has a LARGE milkshake - and for a decent price. All the other fast food restaurants have gotten rid of their large milkshakes and rebranded their medium milkshakes as large. Not Sonic. Still large. Still awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Lady was very rude, telling me to pay attention and look at the screen. The food we got was wrong, and i will not be returning
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Double Cheeseburger, Tots, Double Beacon Cheeseburger, Fries, Cheeseburger
This will be the next business to close their doors. Workers here are so rude and act like you are bother them when you pull up to order.
I canceled the order I placed.
Little to no communication when trying to place an order, workers give attitude when asked a question about a product or the order being placed. 0 efforts are given to serving the customer, keep that up and there will be NO CUSTOMERS TO SERVE.
Don't work in customer service if you don't want to serve customers.
No customers, no work. No profit, no job.
FYI no matter the job or it's title, nomatter where you work or what you work on, you will always be providing something to someone else (customer service). Try dropping the attitudes and just do the job its not rocket science. ??♀️??♀️ we are doomed.
Atmosphere: 1
Food: 1
Service: 1
Dietary restrictions: no tomatoe
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Onion Rings
Why employees are smoking 10 feet away from the drive through is beyond me.
Atmosphere: 1
Food: 3
Service: 1
Wrong food terrible service
Atmosphere: 1
Food: 3
Service: 1
Great food, fast and courteous service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Double Cheeseburger, Tots, Popcorn Chicken, Dr Pepper, Breakfast Burrito, Cheeseburger
Restaurantji Recommends
Service took a while, we had enough time after pushing the red button to place our order to download the app, create an account, and place our order through the app before they ever spoke to us to take out order. Food came out fast after that
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Tots, Popcorn Chicken
Thank you guys for being awesome and nice even with short staffing
Atmosphere: 5
Food: 5
Service: 5
Good food. Reasonable pricing.
Atmosphere: 4
Food: 4
Service: 4
Lady taking the order was rude & kept rushing, after waiting 25 minutes we pressed the button & asked a new lady about our food she responded “it will be out soon” 10+ minutes later a man brings us someone else’s food which we asked him about our food, come to find out they threw our food away the man offered to discount the food but we just left at that point because there was no telling how long that food would be.
Atmosphere: 1
Food: 1
Service: 1
For 16 years I have worked next to the Sonic on Mattis in Champaign Il. Sometimes five times a week I would walk over and step inside to order my food with no issues. Today I was told I had to go outside to the board. When I suggested I had been remodeling this way for 16 years she said.....well we busy, which I replied it is always busy. Long story short. You just lost a 16 year+ customer cause you busy.
Service: 1
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