Steak 'n Shake

1709 S Neil St, Champaign
(217) 352-5001

Recent Reviews

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Jesse Phillips

Very good!

Atmosphere: 3

Food: 5

Service: 4

Michael Howardgkf your videos are so awesome

The original smash burger with all the fixing😋 fresh fries and a cold Dr.Pepper.

Atmosphere: 5

Food: 5

Service: 5

Jacob Paul

Their open lunch crew do a great job.

Atmosphere: 5

Food: 5

Service: 5

soap packet 2

Fast, delicious food! My first time at Steak and Shake, and I'll definitely be returning.

Atmosphere: 5

Food: 5

Service: 5

Nicholas Ivanoff

Went to the drive thru at 11:10 PM. Their website says that the location closes at 12:00 AM. They told me that they weren't taking orders. Laziness. The franchiser needs to make some changes.

Atmosphere: 1

Food: 1

Service: 1

Keiona Johnson

today my experience at Steak 'n Shake was nothing short of a disaster. When I ordered a milkshake with pieces on top, I expected the usual attention to detail that this restaurant is known for. But when I received my drink, I was shocked to find that thepieces were missing.
I tried to explain my disappointment to the lady taking my order, but her attitude was rude and dismissive. And to top it all off, the milkshake itself tasted off
This is unacceptable. Steak 'n Shake has built its reputation on providing friendly service and delicious food. But today, they failed me in both ways. I demand better. I demand that this restaurant take my custom requests seriously and pay closer attention to the details. And if they can't do that, then maybe it's time for them to reconsider their business model.

Atmosphere: 1

Food: 1

Service: 3

Brian Olek

A genuinely soulless experience. Forced to order using a screen. Needed to scan a receipt just to use the soda machine. This place is symptomatic of late stage capitalism. Bizarre and sad

Atmosphere: 1

Service: 1

Ted Myhre

It has been a seriously long time since I've been to Steak and Shake. This store was surprisingly clean. The cashier is gone. The wait staff is mostly gone. Whether you are dining in or taking it to go, you order on a screen and then wait. The drink towers are self serve by scanning your receipt. The food is mostly the same. On this night, the food was fresh and tasted as expected (good). I got neither shake nor steak but the bacon double cheeseburger was good.

Atmosphere: 4

Food: 4

Service: 4

Sai Kalyan Yenugula

I usually enjoy Steak ’n Shake, but today was disappointing. I ordered a Nutella milkshake and asked to add Kit Kat pieces. When I received it, the Kit Kat pieces on top were missing. I explained only about the Kit Kat pieces, but the lady taking my order didn’t completely understand me, and her attitude was a bit rude. Finally she added few pieces but that’s not the way they usually do. Usually They keep kit bars,pieces on top as well. I left with my drink, but when I later had it, it tasted different from the usual and didn’t seem to be made properly. It also didn’t look like the milkshakes I normally get here. I hope the staff can pay closer attention to custom requests and keep the friendly service customers expect.

Atmosphere: 1

Food: 1

Service: 1

jamal ahmed

they take to long time for making order. i visited other branches they make very quick. but this one is slow as hell

Atmosphere: 1

Food: 1

Service: 1

Stan TruckNC

Nothing beats a nice american rfk endorsed milk shake

Atmosphere: 5

Food: 5

Service: 5

Joe Wehrman

Love their fries but their burgers are pretty darned good!

Atmosphere: 5

Food: 5

Service: 5

Riley Rosser

We weren’t acknowledged at all when we walked in to order. I don’t like ordering at the screens, but a lot of places do it so I can’t fault them for that.

When we received our order, both ketchup dispensers were out. The fries had the skins on them, and were not the same as other Steak N Shake fries.

I live down the road but I’d rather drive across town to another Steak N Shake. Save your money

Atmosphere: 3

Food: 2

Service: 1

J wellman

Delicious! Ordered online for delivery for a specific time. They did great! Food was hot and fresh. New fry oil tastes great! 🍟

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak Burger, Single Steakburger 'N Fries, Beef Tallow Onion Rings

Randy Koppenhaver

The food wasn't bad, but the men's room was really disgusting.

Atmosphere: 2

Food: 4

Service: 4

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