My friend and I came here on October 26th. We had ordered online and came to pick up our order when it said it was ready around 5. Upon arriving at this location, the door was locked. We waited outside until a worker came out. She proceeded to tell us they were closed, and unprovoked asked if my friend spoke English. The amount of racism and disrespect displayed by this employee was appalling, and I recommend that everyone avoid this location. Called UberEats for a refund and the location claimed to be open so we couldn’t get the money back.
Atmosphere: 1
Food: 1
Service: 1
Frei
Surprisingly good bowls
Atmosphere: 4
Food: 5
Service: 4
Ina T
They were rude
Atmosphere: 1
Food: 1
Service: 1
Rimma B
Apparently they weren’t taking any orders anymore, but didn’t say that anywhere or put any small sign on a piece of paper or tell people until the actual closing time. I ordered on the app beforehand, and waited for 2 hours at the store for my order, and then he goes “i don’t have anymore in the system, we stopped taking order like 2 hours ago” okay you could have said that somewhere???? Not have me wait for that long, can you repay me my 2 hours I could have used for studying like it’s finals season cmon now, and I have been so hungry for hours now. Still haven’t gotten my money back either. They don’t care about their customers, the service is always so poor every time I go, it’s just this time it was the last straw. Seriously unbelievable, making me and other people wait for that long only to say you haven’t been taking orders for the past hours AFTER making us wait that long, and not repaying that time or money . So disrespectful and lazy and rude. It really isn’t that hard to just say hey we are done taking orders for the night. Not wait till the end. Awful, horrible, disappointing, just wow
def abc
To be honest, I would rather continue to be hungry than eat this.
Atmosphere: 1
Food: 2
Service: 2
poisoncaveman 77
Managed to get 0% of a 14 item order right.
Atmosphere: 1
Food: 1
Service: 1
Fermuto
Constantly get orders wrong, whether it is through delivery apps, their own app, pickup, in person, etc. Never order delivery and never leave the store without checking your order with this place. It's like they all have short term memory loss or are unable to read order strips.
Atmosphere: 4
Food: 1
Service: 1
Alexander Jin
Constantly get orders wrong, whether it is through delivery apps, their own app, pickup, in person, etc. Never order delivery and never leave the store without checking your order with this place. It's like they all have short term memory loss or are unable to read order strips.
Atmosphere: 4
Food: 1
Service: 1
Alexa Red
the employees were verbally abusive to us and kicked us out screaming at us 2 minutes after receiving our food, we tried to wait for our friends still waiting for food but they screamed at us then came up to our friends and was verbally aggressive and accusatory and literally insighting violence
Sydney Minard
I placed an order through doordash and they put the wrong label on the order, so even though it said my name and my order, the food in the bag was another order. I tried to call the store to let them know in case the other order wasn’t picked up yet so two people weren’t disappointed tonight. The woman who answered the phone was very snappy and rude when I first called. She started with an attitude and cut one off and told me to contact doordash. I also work fast food, so I know the protocol. I told her I wanted to let her know for the other orders sake to which she seemed very impatient. I explained again that while my order was a crunchwrap supreme combo, I had a nacho— that’s as far as I could get before she cut me off by asking, “what’s your name??” and when i told her my full name she said “thank youuu” in a sarcastic tone and hung up. I NEVER write reviews, especially bad ones for that matter but this was an experience that was truly unacceptable! Very disappointed.
Champaign / Urbana Taco Bells are consistently charging a way higher price for the cravings boxes / other menu items when compared to all surrounding taco bells in the area. I have decided to not eat at the taco bells in this area until they stop taking advantage of the already broke college students on campus
Atmosphere: 1
Food: 1
Service: 1
James Wieczorek
Terrible place to order food. My Gordita is all lettuce and there is no sauce in it. Made my order all wrong. Terrible terrible place to order. Stay far away from here.
Atmosphere: 1
Food: 1
Service: 1
Joshua Kempen
I feel bad for the employees of this restaurant TACO BELL ARE YOU LISTENING SOMEONE WHOEVER OWNS THOS STORE. You need to definitely rethink the configuration of this store it’s way to small for the amount of people that pack into this place sometimes there 70 people in there at night waiting on food you are failing your employees and it’s sad get design in there and reconfigure with two food making systems because ones not enough and you need to get a system set up for were to place orders when done because they are just thrown on a cart and there like 20 bags just thrown on a cart peopl hollering to see if there’s is on the cart your employee gotta stop to check get a computer system with a screen that says what’s done and set up a proper done order holding system .. these employees don’t have the time or the proper setup to handle 70 drink college kids plus the door dasher and Uber eats you need to get it together. I beg you for your employees sake
Atmosphere: 1
Food: 5
Service: 4
minseob shib
Their order was delayed more than an hour.
Atmosphere: 1
Food: 1
Service: 1
Nathalie Robinson
The manager is so rude, asked me to leave when i'm still waiting for my friend order, waited over an hour and got yelled at for waiting my online order??? Do better!
My friend and I came here on October 26th. We had ordered online and came to pick up our order when it said it was ready around 5. Upon arriving at this location, the door was locked. We waited outside until a worker came out. She proceeded to tell us they were closed, and unprovoked asked if my friend spoke English. The amount of racism and disrespect displayed by this employee was appalling, and I recommend that everyone avoid this location. Called UberEats for a refund and the location claimed to be open so we couldn’t get the money back.
Atmosphere: 1
Food: 1
Service: 1
Surprisingly good bowls
Atmosphere: 4
Food: 5
Service: 4
They were rude
Atmosphere: 1
Food: 1
Service: 1
Apparently they weren’t taking any orders anymore, but didn’t say that anywhere or put any small sign on a piece of paper or tell people until the actual closing time. I ordered on the app beforehand, and waited for 2 hours at the store for my order, and then he goes “i don’t have anymore in the system, we stopped taking order like 2 hours ago” okay you could have said that somewhere???? Not have me wait for that long, can you repay me my 2 hours I could have used for studying like it’s finals season cmon now, and I have been so hungry for hours now. Still haven’t gotten my money back either. They don’t care about their customers, the service is always so poor every time I go, it’s just this time it was the last straw. Seriously unbelievable, making me and other people wait for that long only to say you haven’t been taking orders for the past hours AFTER making us wait that long, and not repaying that time or money . So disrespectful and lazy and rude. It really isn’t that hard to just say hey we are done taking orders for the night. Not wait till the end. Awful, horrible, disappointing, just wow
To be honest, I would rather continue to be hungry than eat this.
Atmosphere: 1
Food: 2
Service: 2
Managed to get 0% of a 14 item order right.
Atmosphere: 1
Food: 1
Service: 1
Constantly get orders wrong, whether it is through delivery apps, their own app, pickup, in person, etc. Never order delivery and never leave the store without checking your order with this place. It's like they all have short term memory loss or are unable to read order strips.
Atmosphere: 4
Food: 1
Service: 1
Constantly get orders wrong, whether it is through delivery apps, their own app, pickup, in person, etc. Never order delivery and never leave the store without checking your order with this place. It's like they all have short term memory loss or are unable to read order strips.
Atmosphere: 4
Food: 1
Service: 1
the employees were verbally abusive to us and kicked us out screaming at us 2 minutes after receiving our food, we tried to wait for our friends still waiting for food but they screamed at us then came up to our friends and was verbally aggressive and accusatory and literally insighting violence
I placed an order through doordash and they put the wrong label on the order, so even though it said my name and my order, the food in the bag was another order. I tried to call the store to let them know in case the other order wasn’t picked up yet so two people weren’t disappointed tonight. The woman who answered the phone was very snappy and rude when I first called. She started with an attitude and cut one off and told me to contact doordash. I also work fast food, so I know the protocol. I told her I wanted to let her know for the other orders sake to which she seemed very impatient. I explained again that while my order was a crunchwrap supreme combo, I had a nacho— that’s as far as I could get before she cut me off by asking, “what’s your name??” and when i told her my full name she said “thank youuu” in a sarcastic tone and hung up. I NEVER write reviews, especially bad ones for that matter but this was an experience that was truly unacceptable! Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Champaign / Urbana Taco Bells are consistently charging a way higher price for the cravings boxes / other menu items when compared to all surrounding taco bells in the area. I have decided to not eat at the taco bells in this area until they stop taking advantage of the already broke college students on campus
Atmosphere: 1
Food: 1
Service: 1
Terrible place to order food. My Gordita is all lettuce and there is no sauce in it. Made my order all wrong. Terrible terrible place to order. Stay far away from here.
Atmosphere: 1
Food: 1
Service: 1
I feel bad for the employees of this restaurant TACO BELL ARE YOU LISTENING SOMEONE WHOEVER OWNS THOS STORE. You need to definitely rethink the configuration of this store it’s way to small for the amount of people that pack into this place sometimes there 70 people in there at night waiting on food you are failing your employees and it’s sad get design in there and reconfigure with two food making systems because ones not enough and you need to get a system set up for were to place orders when done because they are just thrown on a cart and there like 20 bags just thrown on a cart peopl hollering to see if there’s is on the cart your employee gotta stop to check get a computer system with a screen that says what’s done and set up a proper done order holding system .. these employees don’t have the time or the proper setup to handle 70 drink college kids plus the door dasher and Uber eats you need to get it together. I beg you for your employees sake
Atmosphere: 1
Food: 5
Service: 4
Their order was delayed more than an hour.
Atmosphere: 1
Food: 1
Service: 1
The manager is so rude, asked me to leave when i'm still waiting for my friend order, waited over an hour and got yelled at for waiting my online order??? Do better!
Atmosphere: 1
Food: 1
Service: 1
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