I love Wingstop so much that I don’t even want to leave this review, but this location is extremely inconsistent. The last two times I've ordered from this location they forgot my fries and this time they forgot both of my cheese sauces. When my boyfriend called to complain about this issue the cashier on the phone was not able to help us at all. We asked for a manager and his response was, “I don’t know my managers schedule”. I also work in food service so i understand mistakes happen, but everytime is kind of ridiculous. Also, you should probably have a manager or lead on every shift if you guys can’t solve customer issues without one. Wingstop is too expensive for yall to be consistently messing up orders. Save your money everyone because they won’t refund you even when they mess up.
Atmosphere: 1
Food: 5
Service: 1
Anteja Cannon
The last 2 times I ordered delivery, first time I received half of my $78 order. The second time I have yet to receive the order. Call the store I got put on hold. Was on hold for 20 mins so I hung up and called back 10x no answer.
Service: 1
Xiomara Wardlow
Did my whole order wrong and didn’t want to answer the phone. I want a refund
Atmosphere: 1
Food: 1
Service: 1
Tukeria Brown
Shout out to Kc. She is an amazing worker. She bring this best smile and brings up the enviroment. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Sarah Rampurwala
This loc blesses me everytime
Food: 5
Jamie K
Food was great, service was great. The restaurant was a little dirty but I think it was because they had been busy.
Atmosphere: 4
Food: 5
Service: 5
Rohith Sai
Everytime i came to pick up my order they always make late. This is not the first time we will be waiting for atleast 30min to pick up the online order which was placed 30min ago
Atmosphere: 1
Food: 1
Service: 1
Shaneka Smallwood
To make the long story short, I ordered a 30 piece chicken buffalo/mild. We sat down to eat our dinner and noticed our chicken was in a bed of oil. I’ve never seen this before so I’m not sure what that comes from but what I do know is this is a stomach ache waiting to happen. My husband calls to let them know and was told it’s nothing they can do about it because we aren’t willing to drive 25 min away again to bring the food back. I know good and well we couldn’t be the only people who experienced this. The inconsiderateness is what’s bugging me the most &&&& this is actually the second time I’ve had to call them about food but the first time I did take the food back but was refused a refund and was offered for them to remake my food which I agreed but didn’t want it that day. I returned the next day to get my food replaced and they said they had no knowledge of the situation so I was just outta luck. I will NOT be going back no time soon!
Atmosphere: 5
Food: 1
Service: 5
Roland Gropper
They’re always busy regardless of what day or time you come so it’s good to order ahead
Atmosphere: 4
Food: 5
Service: 4
Chandler Jones
Ordered food twice recently and the orders were wrong. The second time, I called, spoke to someone who left me on hold and hung up. I called back twice and the phone just rang. I’ve worked in food service- this job isn’t that hard… read the ticket. It costs nothing to provide good customer service, especially if you’ve messed up an order.
Kinda small, really busy. We waited, about 25 minutes until we got our food. I wonder, if that's a regular thing over the weekend? Anyway, the fries were good and the BBQ wings were very good. I'll definitely go back. It's worth, the wait. 🙂
Atmosphere: 2
Food: 4
Service: 2
Jonny1of1
Food is overall pretty good. I sometimes come for lunch and don’t like that they wait until you come in to cook the fries. I’m usually in a rush
Atmosphere: 3
Food: 4
Service: 3
scott leon
Food was amazing and service was quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
Russell Thomas
Very small location. Next to no parking over staffed yet service was slow
Atmosphere: 2
Food: 3
Service: 2
Rick Shep
Mehh. Maybe i just went at the wrong time but in my opinion there should never be a wrong time for a restaurant except after closing time.
I love Wingstop so much that I don’t even want to leave this review, but this location is extremely inconsistent. The last two times I've ordered from this location they forgot my fries and this time they forgot both of my cheese sauces. When my boyfriend called to complain about this issue the cashier on the phone was not able to help us at all. We asked for a manager and his response was, “I don’t know my managers schedule”. I also work in food service so i understand mistakes happen, but everytime is kind of ridiculous. Also, you should probably have a manager or lead on every shift if you guys can’t solve customer issues without one. Wingstop is too expensive for yall to be consistently messing up orders. Save your money everyone because they won’t refund you even when they mess up.
Atmosphere: 1
Food: 5
Service: 1
The last 2 times I ordered delivery, first time I received half of my $78 order. The second time I have yet to receive the order. Call the store I got put on hold. Was on hold for 20 mins so I hung up and called back 10x no answer.
Service: 1
Did my whole order wrong and didn’t want to answer the phone. I want a refund
Atmosphere: 1
Food: 1
Service: 1
Shout out to Kc. She is an amazing worker. She bring this best smile and brings up the enviroment. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
This loc blesses me everytime
Food: 5
Food was great, service was great. The restaurant was a little dirty but I think it was because they had been busy.
Atmosphere: 4
Food: 5
Service: 5
Everytime i came to pick up my order they always make late. This is not the first time we will be waiting for atleast 30min to pick up the online order which was placed 30min ago
Atmosphere: 1
Food: 1
Service: 1
To make the long story short, I ordered a 30 piece chicken buffalo/mild. We sat down to eat our dinner and noticed our chicken was in a bed of oil. I’ve never seen this before so I’m not sure what that comes from but what I do know is this is a stomach ache waiting to happen. My husband calls to let them know and was told it’s nothing they can do about it because we aren’t willing to drive 25 min away again to bring the food back. I know good and well we couldn’t be the only people who experienced this. The inconsiderateness is what’s bugging me the most &&&& this is actually the second time I’ve had to call them about food but the first time I did take the food back but was refused a refund and was offered for them to remake my food which I agreed but didn’t want it that day. I returned the next day to get my food replaced and they said they had no knowledge of the situation so I was just outta luck. I will NOT be going back no time soon!
Atmosphere: 5
Food: 1
Service: 5
They’re always busy regardless of what day or time you come so it’s good to order ahead
Atmosphere: 4
Food: 5
Service: 4
Ordered food twice recently and the orders were wrong. The second time, I called, spoke to someone who left me on hold and hung up. I called back twice and the phone just rang. I’ve worked in food service- this job isn’t that hard… read the ticket. It costs nothing to provide good customer service, especially if you’ve messed up an order.
Food: 1
Service: 1
Restaurantji Recommends
Kinda small, really busy. We waited, about 25 minutes until we got our food. I wonder, if that's a regular thing over the weekend? Anyway, the fries were good and the BBQ wings were very good. I'll definitely go back. It's worth, the wait. 🙂
Atmosphere: 2
Food: 4
Service: 2
Food is overall pretty good. I sometimes come for lunch and don’t like that they wait until you come in to cook the fries. I’m usually in a rush
Atmosphere: 3
Food: 4
Service: 3
Food was amazing and service was quick and friendly.
Atmosphere: 5
Food: 5
Service: 5
Very small location. Next to no parking over staffed yet service was slow
Atmosphere: 2
Food: 3
Service: 2
Mehh. Maybe i just went at the wrong time but in my opinion there should never be a wrong time for a restaurant except after closing time.
Atmosphere: 3
Food: 3
Service: 2
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