Arby's

23801 W Bluff Rd, Channahon
(815) 860-6645

Recent Reviews

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jrsavoie

Used to be an Arby's fan

3 bad meals and I haven't been back

Atmosphere: 5

Food: 1

Service: 5

Elfan M.

Arby’s — close to a 5, but that fry betrayal tho.

Swung by around 7:40 PM. No real line, in and out like I had backstage passes. Order was ready in maybe 6 minutes — quick enough to still be hungry.

Got the Angus Cheesesteak Sandwich Combo with a drink and fries. Let’s break it down:

➡️ Fries? 2/10. Tasted like they had a long night and got reheated for my sins. Dry, tired, no crunch, no love.
➡️ But the sandwich? Oh man. That bun was soaked in juicy steak vibes. Meat was tender, sauce on point. Honestly? Kinda stole the show. I almost clapped.

The place was clean, staff did their job — not overly friendly, but not grumpy either. Neutral vibes, which I’ll take.

Would I come back? Maybe. If my GPS gets sentimental and brings me here again 🙂
Rating? Solid 4. Would’ve been a 5 if the fries didn’t ghost me emotionally.

Atmosphere: 4

Food: 5

Service: 4

Walt Bingham

Why does it say it open 24 hours when they don't stay open 24 hours?

Cathy Shaw

Clean place. Service was good. Easy to get on and off expressway.

Atmosphere: 5

Food: 5

Service: 5

Memore James

Very rude very unprofessional not willing to satisfy customer telling me and my husband we should’ve said well done burger pink in the middle

Atmosphere: 1

Food: 1

Service: 1

Geoff Hanlen

Quick easy and tasty 👌

Atmosphere: 3

Food: 5

Service: 5

shane ainsworth

A bad day I suppose cause this facility is usually on top of things but today the menu screen isn’t working and 2 of the cokes I tried were just water. Oh and quit being so stingy with the napkins and dip sauce.

Atmosphere: 3

Food: 5

Service: 5

nathan mcillwain

Messed up the order, had to wait another 7 minutes!

Andy Chambers

Burgers soso, more bun than burger.

Atmosphere: 2

Food: 2

Service: 3

Ercan Cetinkaya

I don't understand why the working staff is angry.

Atmosphere: 1

Food: 1

Service: 1

Vicky Sandstrom

Fast and delicious! The employees are really up there on the customer service level!

Atmosphere: 5

Food: 5

Service: 5

Kenz

The late shift of this 24 hours location struggles every time I come through. A beef, shake, and fries takes about 10-15 minutes, after 2-3 silence in the drive thru speaker. It is a truck stop location, and they'll park along the entrance/exit so getting in/out is always tricky

Atmosphere: 2

Food: 3

Service: 2

Asa flury

Food is fine but they don't accept online orders (at least as of now) and everything seems about 1$ overpriced. From what I could see the people making sandwiches had gloves but the guy putting the food in the bag didn't have gloves Not a huge deal but it's worth recognizing as the cleanliness of your food is extremely important

Laura McFarland

Went thru drive up and was told they were not taking orders for 5-10 min due to a shift change. It's late, not to many options out there this time of night, so I go in to Arby's to find out more. It turns out we have to wait for the manager to come in with the cash drawers. After 15 min I get my food which is not good. The only tasty thing I got was a milkshake. Won't be coming to this location again.

Atmosphere: 1

Food: 1

Service: 1

Karandeep Singh

Very unprofessional

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