Happy Falafel
27243 Saxony Dr, Channahon
(815) 828-5327
Recent Reviews
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Had The Chicken Rice Bowl. 10/10
Atmosphere: 5
Food: 5
Service: 5
Loved Beef Wrap
Atmosphere: 5
Food: 5
Service: 5
Great spot for halal food! The falafel was crispy, the chicken shawarma tasted amazing, and the portions were really good for the price. Clean food, fast service, and friendly staff. Definitely recommend!
Very good staff and nice place to have food and very fresh food
Atmosphere: 5
Food: 5
Service: 5
Exceptional service. Custom made my falafel order so it would be 💯 gluten free!
Service: 5
Today was my first time trying Happy Falafel… I placed a to-go order. The staff were so kind, the food was delicious, and the portions were generous. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
The two ladies that helped me out were super sweet and helpful. I ordered for take out I got everything I ordered and it was all amazing.
Atmosphere: 5
Food: 5
Service: 5
I had the worst experience at this place and was shocked by the behavior of both the manager, Jose (also known as Umer), and the lady at the counter. I stopped by while traveling to order food, which turned out to be unfresh, tasteless, and poorly cooked. After taking just two or three bites, I had to throw it away at a nearby rest area.
When I called to inform them that the rice wasn’t fresh and the meat tasted off, they asked me to bring the discarded food back for a refund instead of taking the feedback constructively. The manager — Jose/Umer (a conflicted name given to me over the phone by a woman at this location) — became extremely hostile, calling me offensive names and falsely accusing me of being rude to their staff, which was completely untrue.
They charged me $27 for a meal served in a thin container with what appeared to be expired food. I document everything, and in this case, I have proof of their poor service and unprofessional conduct. Their refusal to accept feedback or show accountability demonstrates how poorly managed this establishment is.
I would strongly advise against visiting this place.
Atmosphere: 1
Food: 1
Service: 1
Very delicious food and nice customer service everything great
This place might be the best food I’ve had in Minooka! The staff was very friendly and attentive, and the food was amazing especially considering the affordable price. Stop by here if you’re in town!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love coming to this restaurant because the food is always fresh and delicious, and the women making and taking the orders are always so welcoming and friendly. If you want to take a break from the same fast food that you're used to getting and actually get a quality meal, go here. ❤️
Atmosphere: 5
Food: 5
Service: 5
Great conversation about what to eat as a first time customer. Likable ,and friendly staff. Great food. Good portions for a big guy. Get the Kafta and a side of hummus.
Atmosphere: 5
Food: 5
Service: 5
Amazing, fresh food and friendly staff! Will return and recommend!
Recommended dishes: Hummus, Beef Shawarma Bowl
sweet workers, yummy food, awesome experience 👍🙌 my dad is new to mediterranean food and he really likes happy falafel. i love the samosas and the falafal pita 🙏
Atmosphere: 5
Food: 5
Service: 5
They serve very fresh food and it all tastes amazing. My son and I enjoyed lunch so much there were no leftovers. The employees are always so kind and helpful. We will be back soon
Atmosphere: 5
Food: 5
Service: 5
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