Your adult sippy cup lids are trash. Now I have to have my car detailed and change my clothes. Bring back regular lids and straws. All I got was a “sorry about that” search the old inter webs, this is a widespread problem.
Atmosphere: 1
Food: 1
Service: 1
Lilliana Rose
I wasn’t going to give a bad review, but this is my second day in a row having issues with them. This isn’t my first time having issues with this location. Yesterday, I ordered my drink and food online and went to pick it up in the drive-thru, and they gave my food away to somebody else. Not even a sorry, all they had to say was “maybe you could come back tomorrow, and we might have it.” Jeez, thanks. Today, I went in, bought a drink and food item, I did some work for 2 hours, my drink was already finished, so the cup was in the garbage. The employee came up to me and told me I had to buy something if I wanted to sit here. Clearly, she couldn’t see my wrapper on the table. Plus, they have the time wrong in the receipt, a whole hour. I come here 3 times a week (buy something each time) to get some work done but lately I have hated the service, Dunkin’ would never.
Atmosphere: 1
Food: 5
Service: 1
Landon Howard
Not sure how many times my friends, and others I know, have been kicked out for eating “outside food” even after buying a drink… Just a couple friends going Starbucks to do homework and we get kicked out for bringing a fry in… never been to a starbucks that cares as much as this one does. On another note, the drinks are not made as good as the one down ridge. Drive 5 more minutes and go there :)
Atmosphere: 3
Food: 3
Service: 3
Joseph Henderson
Always appreciate this location. Great service
Atmosphere: 5
Food: 5
Service: 5
Stephanie Lynn
“Kicked Out of Starbucks for Not Spending Fast Enough”
I’ve been a loyal Starbucks customer for over 20 years. I’ve spent thousands of dollars on drinks, food, and gift cards. I went to one this morning for breakfast. Today, I walked into a location just to breathe, reset, and maybe order something. I stood in line, asked a polite question about their chai products (which was met with a bratty tone), and then nearly ordered a latte, but changed my mind and asked for an iced water instead. (There was a customer behind me in a rush)
That’s when I was told I had to buy something or I couldn’t stay in the building.
Let me say that again: I was told I wasn’t allowed to be inside unless I purchased something immediately. Not loitering, not taking up a table all day. Just being in the building, politely, quietly, for three minutes while making a decision.
According to the barista, this was a new CEO policy. If that’s true, junk punch should be in your future! No apologies for this! If that’s how your staff are interpreting your policies, even worse.
Starbucks used to be a “third place.” Now, it’s turning into a corporate cash grab where loyal customers are treated like freeloaders if they hesitate before tapping their card.
I’ve supported Starbucks through price hikes, mobile order disasters, tween staff running stores, and watered-down drinks, but this? This was gross. If the CEO really thinks this is the kind of experience that builds a name and legacy, he’s right! It sure does creep! And I’m hopeful the stock goes up in flames! 🔥
Atmosphere: 1
Food: 3
Service: 1
Kevin Dale
Always a great experience at this Starbucks! The staff consistently go above and beyond with warm, friendly service that makes every visit feel special. Fast, welcoming, and reliable—can’t ask for better!
Atmosphere: 4
Food: 4
Service: 5
Danielle Liker
Idk who trains these folks but my coffee always tastes nasty from there. Id rather drive 10 more minutes to the Minooka location. I mean every time!!! I say oh it's been 5 months let me see.. yuck!!! PLEASE do better!!!!
Atmosphere: 5
Food: 1
Service: 1
C Sga14
The girls are always high energy and polite. I visit often.
Atmosphere: 5
Food: 5
Service: 5
Jeanne Peck
The customer service is amazing- love that they know me by name when I pull up To the drive though! And they always have a smile! If there’s ever any issue with my order it’s fixed immediately!
We love going to this location. The staff here is top notch! Always a smile and warm greeting. They care about their customers and always make the best items. Thanks for always starting our day out great!!!!
Atmosphere: 5
Food: 5
Service: 5
Lindsey Peiffer
these girls (+ jack & shaun) are the best girls. they know my order better than i do half of the time & perfect it all of the time. 10/10 will regular here again
Service: 5
Recommended dishes: Espresso Roast
Joe Parton
The morning crew at the Starbucks on Rt. 6 MAKES MY DAY!! They are all Amazing!!
Atmosphere: 5
Food: 5
Service: 5
ciceronkn
Tried kicking me out even though I already bought a coffee and food, I was trying to study but they interrupted me to question me. I won’t be giving this location my money anymore
Your adult sippy cup lids are trash. Now I have to have my car detailed and change my clothes. Bring back regular lids and straws. All I got was a “sorry about that” search the old inter webs, this is a widespread problem.
Atmosphere: 1
Food: 1
Service: 1
I wasn’t going to give a bad review, but this is my second day in a row having issues with them. This isn’t my first time having issues with this location. Yesterday, I ordered my drink and food online and went to pick it up in the drive-thru, and they gave my food away to somebody else. Not even a sorry, all they had to say was “maybe you could come back tomorrow, and we might have it.” Jeez, thanks. Today, I went in, bought a drink and food item, I did some work for 2 hours, my drink was already finished, so the cup was in the garbage. The employee came up to me and told me I had to buy something if I wanted to sit here. Clearly, she couldn’t see my wrapper on the table. Plus, they have the time wrong in the receipt, a whole hour. I come here 3 times a week (buy something each time) to get some work done but lately I have hated the service, Dunkin’ would never.
Atmosphere: 1
Food: 5
Service: 1
Not sure how many times my friends, and others I know, have been kicked out for eating “outside food” even after buying a drink… Just a couple friends going Starbucks to do homework and we get kicked out for bringing a fry in… never been to a starbucks that cares as much as this one does. On another note, the drinks are not made as good as the one down ridge. Drive 5 more minutes and go there :)
Atmosphere: 3
Food: 3
Service: 3
Always appreciate this location. Great service
Atmosphere: 5
Food: 5
Service: 5
“Kicked Out of Starbucks for Not Spending Fast Enough”
I’ve been a loyal Starbucks customer for over 20 years. I’ve spent thousands of dollars on drinks, food, and gift cards. I went to one this morning for breakfast. Today, I walked into a location just to breathe, reset, and maybe order something. I stood in line, asked a polite question about their chai products (which was met with a bratty tone), and then nearly ordered a latte, but changed my mind and asked for an iced water instead. (There was a customer behind me in a rush)
That’s when I was told I had to buy something or I couldn’t stay in the building.
Let me say that again: I was told I wasn’t allowed to be inside unless I purchased something immediately. Not loitering, not taking up a table all day. Just being in the building, politely, quietly, for three minutes while making a decision.
According to the barista, this was a new CEO policy. If that’s true, junk punch should be in your future! No apologies for this! If that’s how your staff are interpreting your policies, even worse.
Starbucks used to be a “third place.” Now, it’s turning into a corporate cash grab where loyal customers are treated like freeloaders if they hesitate before tapping their card.
I’ve supported Starbucks through price hikes, mobile order disasters, tween staff running stores, and watered-down drinks, but this? This was gross. If the CEO really thinks this is the kind of experience that builds a name and legacy, he’s right! It sure does creep! And I’m hopeful the stock goes up in flames! 🔥
Atmosphere: 1
Food: 3
Service: 1
Always a great experience at this Starbucks! The staff consistently go above and beyond with warm, friendly service that makes every visit feel special. Fast, welcoming, and reliable—can’t ask for better!
Atmosphere: 4
Food: 4
Service: 5
Idk who trains these folks but my coffee always tastes nasty from there. Id rather drive 10 more minutes to the Minooka location. I mean every time!!! I say oh it's been 5 months let me see.. yuck!!! PLEASE do better!!!!
Atmosphere: 5
Food: 1
Service: 1
The girls are always high energy and polite. I visit often.
Atmosphere: 5
Food: 5
Service: 5
The customer service is amazing- love that they know me by name when I pull up
To the drive though! And they always have a smile! If there’s ever any issue with my order it’s fixed immediately!
Atmosphere: 5
Food: 4
Service: 5
Never disappoints, Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We love going to this location. The staff here is top notch! Always a smile and warm greeting. They care about their customers and always make the best items. Thanks for always starting our day out great!!!!
Atmosphere: 5
Food: 5
Service: 5
these girls (+ jack & shaun) are the best girls. they know my order better than i do half of the time & perfect it all of the time. 10/10 will regular here again
Service: 5
Recommended dishes: Espresso Roast
The morning crew at the Starbucks on Rt. 6 MAKES MY DAY!! They are all Amazing!!
Atmosphere: 5
Food: 5
Service: 5
Tried kicking me out even though I already bought a coffee and food, I was trying to study but they interrupted me to question me. I won’t be giving this location my money anymore
Atmosphere: 1
Food: 1
Service: 1
Favorite place
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