As Dairy Queen's go, this is a solid location. Great for random ice cream jaunts or a decent meal. They are often busy, especially during the Summer.
Food is prepared within the standards of what you'd expect from a Dairy Queen. I often get the chicken fingers basket and it's always on point.
The real draw is the friendly staff. No matter how busy it gets, the staff is always smiling and friendly.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Strips, Pretzel Sticks with Zesty Queso
RLS
Friendly staff, quick service compared to the average dairy queen. Quality food, clean facility. Efficient drive thru.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Strawberry Sundae, Royal New York Cheesecake Blizzard Treat, Ice Cream Cone, Side of Fries, Chicken Sandwich
Quill Shot
Too expensive now
Penny
Always delicious BLIZZARDS!!! Always quick service and clean restaurants and restrooms.
Atmosphere: 5
Food: 5
Service: 5
Michelle
Dairy Queen used to be great. About 15 years ago. Since then it has been down hill. I overall gave two stars because the food is halfway decent. Overpriced but still decent. However, over the last few years I have received several wrong orders and management was no help fixing anything. I have received cold food countless times, a handful of times blizzards were basically half melted when they handed them over. All in all the only reason I continued to eat here was when I had a craving, or a gift card. Each time had some type of issue. Their app is also unreliable and often your orders won't go through but don't worry your card will still be charged.
The atomosphere is almost always chaotic. Most of the time alot of staff is just standing around while 1 or 2 teenagers run around trying to keep everything flowing. Management continues to be some of the rudest people you could ever interact with. They talk to you like you're 2 and basically any issue you could ever have will be met with ope well sorry can't help you. I'm definitely over the establishment and from now on will be making with drive to one of the mattoon locations, since the food and service is always better in mattoon.
If you ever decided to visit charleston dairy queen your best bet is to go before 2 pm. That way you have a better chance of getting fresh food and decent customer service.
Atmosphere: 1
Food: 3
Service: 1
Shelley Bloxom
Good food and a friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Side of Fries, Original Cheeseburger, Pretzel Sticks with Zesty Queso, Chicken Fingers
Wayne Schrock
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Phil Jordan
Very clean. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Rebecca Hudson
We had delivery yesterday. All food was cold! Chicken strips were old tasting. Will not be back. DQ used to be a good place to eat - years ago!
As Dairy Queen's go, this is a solid location. Great for random ice cream jaunts or a decent meal. They are often busy, especially during the Summer.
Food is prepared within the standards of what you'd expect from a Dairy Queen. I often get the chicken fingers basket and it's always on point.
The real draw is the friendly staff. No matter how busy it gets, the staff is always smiling and friendly.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chicken Strips, Pretzel Sticks with Zesty Queso
Friendly staff, quick service compared to the average dairy queen. Quality food, clean facility. Efficient drive thru.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Strawberry Sundae, Royal New York Cheesecake Blizzard Treat, Ice Cream Cone, Side of Fries, Chicken Sandwich
Too expensive now
Always delicious BLIZZARDS!!!
Always quick service and clean restaurants and restrooms.
Atmosphere: 5
Food: 5
Service: 5
Dairy Queen used to be great. About 15 years ago. Since then it has been down hill. I overall gave two stars because the food is halfway decent. Overpriced but still decent. However, over the last few years I have received several wrong orders and management was no help fixing anything. I have received cold food countless times, a handful of times blizzards were basically half melted when they handed them over. All in all the only reason I continued to eat here was when I had a craving, or a gift card. Each time had some type of issue. Their app is also unreliable and often your orders won't go through but don't worry your card will still be charged.
The atomosphere is almost always chaotic. Most of the time alot of staff is just standing around while 1 or 2 teenagers run around trying to keep everything flowing. Management continues to be some of the rudest people you could ever interact with. They talk to you like you're 2 and basically any issue you could ever have will be met with ope well sorry can't help you. I'm definitely over the establishment and from now on will be making with drive to one of the mattoon locations, since the food and service is always better in mattoon.
If you ever decided to visit charleston dairy queen your best bet is to go before 2 pm. That way you have a better chance of getting fresh food and decent customer service.
Atmosphere: 1
Food: 3
Service: 1
Good food and a friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge, Side of Fries, Original Cheeseburger, Pretzel Sticks with Zesty Queso, Chicken Fingers
Fast and friendly service
Atmosphere: 5
Food: 5
Service: 5
Very clean. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
We had delivery yesterday. All food was cold! Chicken strips were old tasting. Will not be back. DQ used to be a good place to eat - years ago!
Food: 1
Good service food ok
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Came in on Father’s Day when the place was packed. Quick service and the food was really good.
Atmosphere: 3
Food: 5
Service: 5
Good service and good food
Parking: Not a hole bunch of parking and if it's after ball games there is no parking
Kid-friendliness: Got high chairs and kids menu
Wheelchair accessibility: Has well chair accebility and outside seating
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Strawberry Sundae, Cheesecake Blizzard, Ice Cream Cone, Hot Fudge, Peanut Butter Sundae, Ice Cream Sundae, French Fries, Chicken Sandwich, Ice Cream Cake, Banana Split, Cheeseburger, Chicken Fingers, Ice Cream Sandwich
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
It's a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Great staff!
Loading...