Starbucks

437 W Lincoln Ave, Charleston
(217) 295-2639

Recent Reviews

Steve Brantley

They know me and go the extra mile to make my drinks the way I want them.Dietary restrictions: We are gluten and dairy free due to allergies and this store has many options

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Double Espresso and Chocolate Chip Cookie

Angie Bowman

If you like watered down drinks and skimping on purchased add-ins then this is the place for you. Otherwise you can get a better cup of coffee at a gas station. I'm typically a huge fan of Starbucks. This would be a good place to open one.

B

This location has things down pat. Baristas are super friendly; the drinks are made fast and are consistent; the drive-thru moves super fast; the inside is clean and orderly; and rarely are they ever out of an ingredient. Whoever manages this location needs a raise.

Atmosphere: 5

Food: 5

Service: 5

Tamra Parker

It's pretty much the same as all other Starbucks. Consistent quality, nice staff, good location.

Atmosphere: 4

Food: 4

Service: 5

Phyllis LaCroix

Didn't get all of order and it was only 2 items. Had to spend another 15 minutes trying to get their attention to tell them we were missing part of order. Very rude.

Atmosphere: 1

Food: 3

Service: 1

Prabha Manda

People and service is great, bathrooms can be cleaner.

Atmosphere: 5

Food: 5

Service: 5

Alyssa Noble

Only leaving 1 star to be able to leave review. They always mess up my drinks. Doesn’t matter how many times I repeat my order or show it written down. They still mess it up. I pay and my drink is still wrong.

Julie Deetz

Employee at drive up window was very rude, hostile, and took it personally when I wanted to change my order to a breakfast sandwich-she was not helpful did not seem to recognize sandwich I described (egg, meat and cheese on round biscuit or muffin). I then came back in restaurant when I spilled the venti mocha I had bought and when I went to register to order another Venti, employee at drive up window who had been difficult to interact with before, looked at her co worker and said, “that is her”. I am 62 years old, have an extensive amount of years in management and administrative positions and was not in any way difficult to deal with. I was friendly and understanding that maybe she was having a bad day, and did not expect this young woman’s hostility toward me. I am quite upset now and can’t bring myself to spend a small fortune at a business that does not address this issue. My name is Julie and both orders occurred between 730 am and 8 am on Monday August 7, 2023. Please address this with your employee and respond to my complaint or I am done with Starbucks forever.

Atmosphere: 1

Food: 3

Service: 1

John Caleb Dilmore

Good coffee. Friendly people. Very clean.

Atmosphere: 5

Food: 5

Service: 5

Shelby Cooper

Quick and friendly service every time I stop

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Espresso and Chocolate Chip Cookie, Starbucks Blonde Espresso Roast, Mocha Cookie Crumble Frappuccino, Sausage Cheddar

Jamie Walker

HEY ITS BEEN ANOTHER MONTH AND MY FRIEND AND I WERE THEIR LAST NIGHT AND I PLACED ARE ORDER AND IT WAS RETURNED PROMPTLY AND ASALWAYS THEY WERECURITISY AND KIND AND VERY POLITE.

Atmosphere: 5

Service: 5

Earline Howard

I enjoy the service and atmosphere. The drinks are great made as you requested.

Atmosphere: 5

Food: 5

Service: 5

Chris Shimboff

Very busy... not enough help... long wait. Pretty typical with any business right now, so can't bicker too much. The drinks were okay. Once we had to doctor it a lot! The other time, they had to completely redo 2 drinks. No apology, no refund, nothing... not great service. The store was in dire need of cleaning, but again, not enough help in a swamped store. I would probably end up going back if there weren't other options.

Atmosphere: 3

Food: 2

Service: 3

Sara Allen

I’ve had countless negative experiences at this store. The main woman that works every morning is mature enough to be polite but that doesn’t happen.Busy is one thing, rude is another.

Demetrious Mack

Just waited 30 minutes for a drink, no apology or anything. They literally had to ask me what drink I had because they lost the sticker or something. Never again, just go to DUNKIN!! RIDICULOUS

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