Aurelio's Pizza of Chicago Heights
1545 Western Ave, Chicago Heights
(708) 481-5040
Recent Reviews
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I went for the lunch special. The lady at the window “Erica P” on the receipt, was extremely rude. After is signed the receipt she was waiving my card at me and she “here” in a nasty tone. I will not be going back.
Atmosphere: 2
Food: 3
Service: 1
I am super mad, I called in at 9:19 p.m to make an order through the phone and the girl on the phone had the audacity to say they were closed!! when I can clearly see they close at 10pm!! outrageous that they get paid and don't want to work.
Please hire people that want to serve your pizza's
Atmosphere: 1
Food: 1
Service: 1
Horrible, went in to buy a slice of pizza and the lady behind the counter had a horrible attitude and gave me this tiny slice of pizza on a paper plate that she prepared without washing her hands or wearing gloves. Did I mention her attitude was terrible....... I was so disappointed because I had just gotten a slice from the Aurelios inTinley Park and it was huge, hot, fresh, and amazing. I will be going to thr one in Tinley Park from now on because I love Aurelios!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. The people that work in here need to be trained properly. So rude. So ignorant. So unprofessional.
Atmosphere: 1
Food: 4
Service: 1
YOU NEED TO HIRE BETTER PEOPLE TO SERVICE YOUR CUSTOMERS. IF THEY CANT HANDLE THE BUSINESS MAY BE THEY SHOULDNT WORK THERE,
Service: 1
Two pizzas took 2 hours to deliver! We ordered pizzas for a birthday party. They called us after an hour, saying that there were pizzas still in the warmer, and they were wondering if they were ours. The owner's son seems to have been guilty. They then took an additional hour to deliver. They did not even taste like the original Aurelio's pizza recipe. They were also dry and not hot.
Food: 1
Service: 1
Pizza is delicious and service excellent.
Vegetarian options: Plenty of options available
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Super Six the Works Pizza
I grew up in Chicago, and out of all the pizza restaurants in the windy city, Aurelio's was my favorite.
Atmosphere: 5
Food: 5
Service: 5
Just don't go.
Atmosphere: 1
Food: 1
Service: 1
Seems like they have new ownership that raises the prices and also uses way less toppings. I ordered a pizza with sausage and mushrooms and got about dive pieces total. It was like eating a cheese pizza. I will no longer order from here. Richmond Park location is further but I will go there in the future.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
First and last time ordering from here. I bought 2 pizzas, and both were burnt to the point where half of each pizza was inedible. I called to inform them of this, and they did not apologize. They just took my phone number and never called me back.
I live in AZ but as soon as I land in Chi-town I’m running to Aurelio’s ☺️
Atmosphere: 5
Food: 5
Service: 5
Yeah, be careful with the girl that preps here. She’s a thief she be stealing
Very good excellent customer servicefood is good fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
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