Dunkin'
120 N Halsted St, Chicago Heights
(708) 973-7532
Recent Reviews
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Could be 5 stars but the owner or main manager is not nice or mean just in different. I asked for my order to be made a certain way he didn't care. But I go so often the rest of the workers are very professional. The over night guy is the best around. Always on point. Open 24 hours
Atmosphere: 4
Food: 4
Service: 4
Ordered $6 meal deal apparently they do not know how to make an iced coffee I barely asked for any sugar and they made it so sweet it's not even drinkable also the croissant sandwich tasted like chemicals I'm assuming they're using cleaning agents too close to the croissants or the baked goods which is causing and contamination of them
Atmosphere: 1
Food: 1
Service: 4
Energy was definitely off came here to pick up a order worker looked mad advoid this location
Atmosphere: 1
Food: 1
Service: 1
This is my go-to Dunkin spot. Every time I stop by and see Ivon, she always reminds me to scan my Dunkin barcode to earn points! Her positive energy is so infectious, and it really lifts my spirits!
Atmosphere: 5
Food: 5
Service: 5
The guy at the drive thru was quick, welcoming and nice! Our drinks tasted just right. The only downfall was that it’s more expensive than other branches.
Atmosphere: 4
Food: 5
Service: 5
Food always wrong and bacon be undercooked.
Atmosphere: 2
Food: 1
Service: 3
There's a tall non American male employee with curly hair, that wears his hat backwards. This guy is very unprofessional, rude. He needs some etiquette classes.
Not to mention they always leaving something out of the order ie; a fork or napkins
Atmosphere: 1
Food: 4
Service: 2
The prices are much higher here than at other locations where I get the same order for much cheaper
Atmosphere: 1
Food: 1
Service: 1
They are on a drive-thru timer that causes them to be rude. I couldn't find my card it was less than two minutes and the worker demanded that I come in which wasn't happening with 2 two year Olds in the car at that moment.
Atmosphere: 1
Food: 3
Service: 1
Strawberries was expired
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Almost 2 times the price of a regular dunkin. They don’t even spread the cream cheese on the bagel for you.
Atmosphere: 1
Food: 1
Service: 2
Very unprofessional went there Thanksgiving morning to grab one donut The drive-thru line was long went inside to order one donut The workers totally ignored the customers that were in lobby to place orders. I asked the member of the team are they not serving the people that are in the lobby to order The gentleman told me the drive-thru line is long they're working that line first and if I want to order go get and get in the drive-thru line. Needless to say I'll never be back
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I go the multiple location of hospital as a doctor and I go to the dunkin to get
breakfast since I am muslim I don't eat meat and they give me normal egg sandwich this branch they refused to that without caring about my religion this is horrible for people who don't eat meat never been this disappointed. Horrible service and staff.
Service: 1
Too expensive compared to other Dunkin’ Donuts! I got charged for my cup of ice even though my double shot espresso comes free of charge with ice if I want to!
Atmosphere: 2
Food: 2
Service: 2
There is a need 2do better with cleanliness nd access to restroom area. There would have been pics on what I saw in the restroom ?but I certainly can't do that to reviewers.
Atmosphere: 3
Food: 5
Service: 4
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