McDonald's
19767 S Halsted St, Chicago Heights
(708) 754-5572
Recent Reviews
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Mc Donald's is always a great fast food place to go to, but they always seem to mess up at least one thing in my order.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Mcchicken, French Fries, Fries, Chicken Mcnuggets
The service definitely makes you feel like you're at Popeyes. "What's your order," is straight and to the point though. Props for that I guess.
Atmosphere: 1
Food: 4
Service: 1
Worst franchise ever! Do not come here
Atmosphere: 1
Food: 1
Service: 1
Below average food. Nothing to brag about.
Atmosphere: 2
Food: 2
Service: 4
Cant get an order right to save they life. Twice in a row they mess up my order.
Atmosphere: 1
Food: 1
Service: 1
This location never opens on time
Atmosphere: 3
Food: 4
Service: 3
Customer service service is horrible drive thru staff are very unprofessional needs more training then to top it off my burger is still pink on inside and called in and can’t get a answer
Food: 3
Service: 1
I just had a problem with an online order and called to speak with the manager. The manager was rude when I asked for her name before explaining the issue. She finally said her name was Maria, but I doubted her honesty. The call ended with me feeling frustrated. She needs more training on how to treat customers properly, as I was respectful throughout the very short conversation.
Atmosphere: 1
Food: 2
Service: 1
I waited in drive thru and waited about 10 min and no one answered and I after my order was done I still waited an extra 20 min and my food was cold. I had to go to pick up my food.
Atmosphere: 1
Food: 1
Service: 1
Overall service is good and food is McDonald's good. However they are NOT OPEN 24 HOURS. They shut down orders to change to breakfast around 3am -5am. Why?
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Fries, Double Filet-O-Fish, Bacon Egg & Cheese Biscuit, Fries, Hamburger Happy Meal, Quarter Pounder Hamburger, Sausage, Big Mac
Restaurantji Recommends
The people are very nice but the food prices keep going up
Atmosphere: 4
Food: 5
Service: 4
Tonight, we waited for 23 minutes to get from the drive thru to getting our food. The Happy Meal was supposed to be the Crocs toy, and we got some junky throwaway toy instead. The fries were god-awful, which is surprising considering the line was consistently long, so you'd think the fries would be hot and fresh and MAYBE salted just a little bit. Dr. Pepper with no ice - got extra ice instead. (I work in food service, so I understand low staff levels; I'm not going to hold up others just because I got ice in my pwecious widdle Dr. Pepper.)
This location is consistently subpar. Breakfast, dinner, doesn't matter - always slow and always well below average. If it weren't for the other location down Halsted having their lot paved, I wouldn't have come back here after prior experiences.
Take my advice, as someone who has eaten at way too many McD's to be proud of: stay away from this location and venture 5 minutes north on Halsted to the other location.
Food: 1
Service: 1
It takes time to upload the orders, when I go to pick up there are no orders in the person's name.
Atmosphere: 3
Food: 5
Service: 3
Nice people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries, Chicken Mcnuggets
Here I come to eat my snow my hamburgers thank you very good service thank you
Atmosphere: 5
Service: 5
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