Starbucks

581 W 14th St, Chicago Heights
(708) 505-2656

Recent Reviews

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Megan A. Krumwiede

This Starbucks has a great staff. They listen and get the order to your liking

Atmosphere: 4

Service: 5

Martha Montes

I don’t understand how I can place a mobile order, arrive 7–8 minutes later with no drive-thru line and no customers inside, and my drink still isn’t ready.

Atmosphere: 3

Food: 4

Service: 2

Martha Muniz

Happy to finally have a starbucks somewhat close to work.

Employees are attentive.
There was one week I needed coffee everyday and would buy to go. But one time I stay and was gladly surprised with my coffee being served in a mug.
Thank u!

Atmosphere: 5

Food: 5

Service: 5

Chay Chay

Omg me & my hubby went to Starbucks 10/30 early morning I got a medicine ball. 10/31 we went back I got a medicine ball hubby got cheese danish, I asked for extra mint. The guy at the window is awesome so personable & kind. We were there @ 5:30 maybe earlier the guy at the window told us we were the first customers of the day. It was dark in our car but as soon as the sun came up I read Good Morning on my cup in black marker, that made my day I needed that it’s the little things for me I love love love this Starbucks!!!!

Atmosphere: 5

Service: 5

Michael Lewis

This Starbucks has an all-star cast! Ryan, Dan, Jennifer, Nadia, Ashley, and the others. Danielle does an excellent job of setting the standard for custom service.

Atmosphere: 5

Food: 5

Service: 5

Rose Ryan

Very friendly staff. There was a line when I got there but they were quick and it didn't take long to get my order.

Atmosphere: 5

Food: 5

Service: 5

Renee Johnson

Throw this entire crew away and start over. I order the same thing every time I go, which is often. I usually have to coach them on the way that I like my matcha. It's not always right but I deal with it. Today was a hard 'no' for me. My drink was made incorrectly and instead of taking accountability or asking for clarification, the team decides to look me dead in my face and lie about why my drink wasn't correct. I go to other locations and I don't ever have to coach them on how to make it properly and I'm confident that they'll make it right. This location? Not at all. Today was the straw that broke the camels back and I'll probably never go back.

Good luck to everyone else and their orders though.

Atmosphere: 2

Food: 1

Service: 1

WEP Daboi

Not the best Starbucks. There was a very long wait,and my drink tasted weird

Atmosphere: 3

Food: 3

Service: 3

Joz K

Blue has a nasty attitude and this place has gave the wrong order for the last time! Not to mention its printed correctly on the receipt but yet again they gave me whatever they wanted me to have. Then tells me oh you can bring it back like I'm not at work and when I get off they'll be closed! Driving pass this one to go to another one.

Atmosphere: 1

Food: 1

Service: 1

hippipunkchick B

Again I got a crappy coffee. My caramel macchiato tastes like day old coffee! The only time they are good is weekday mornings. Evening & weekends they have people that can’t make coffee. It’s always watered down & weak tasting. I’m done!

adorre brii

Tiana is a very good barista and is always nice

Kenyatta Howard

Good customer service, location is close and convenient.

Atmosphere: 5

Food: 5

Service: 5

G M

The manager of this Starbucks is great she is always nice

Atmosphere: 5

Food: 5

Service: 5

Kezi No name

When I went in the place was empty with 3 employees; 2 scrambling around and one at the cash register with a phone to his ear I came up and he looked at me like he was waiting for me to order but once I started talking he put his finger up and started talking on the phone.. then another employee came to me and took my order, I ordered a medium white mocha, and no offense to the second employee maybe the drink is just like that, but it tasted like I got five shots of espresso with a little whipped cream. The place is nice I just think they need some extra hands

Atmosphere: 4

Food: 3

Service: 3

JV Funilas

Convenience. Hi to barista Jay! Keep up the great work!

Atmosphere: 5

Food: 5

Service: 5

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