Dude that took my order literally burped without covering mouth, disgusting worker needs to learn some manner. Will not be returning.
Food: 3
Service: 1
Snow
GO TO THE ONE ON LINCOLN HWY OR HOMEWOODQuality drop rapidly. I used to love this location as i live very very close to it. However, it seems the workers are there just to have fun and talk to each other. Here’s some of the issuesFreshness: For example, my order on subway says it will be prepared and ready at 4:10. I get there at 4:10 and my sandwich is already cold. They don’t care about the customer, they just care about making work easier for themselves so they put the order together when they get it, rather then when it’s supposed toCustomer service: really uncomfortable. I don’t think I need to elaborate on this.In app deals: they refuse to adhere to SUBWAY® standards, and blatantly just void your order if you use a coupon that they don’t like, for example buy one sandwich get one half off.
Atmosphere: 3
Food: 2
Service: 2
ernestine jeter
Very dissatisfied with Subway (Joe Orr Rd) now and in the past. This location does not accept Subway coupons. Paid for double meat but foot long BMT sandwich was less than one fourth meat and was three fourths veggies. Could not even taste the flavor of the paper thin meats. The so called sub oil is no more at this location. This is not my first disappointing and dissatisfying experience with this location. Close it down as this location's customer relations is absolutely null and void. Have tried to visit Subways periodically over the years but still find them not up to standard. Don't know why I waste my time and good money ❗❗❗
Atmosphere: 1
Food: 1
Service: 1
James Mccready
Place intentionally doesn't let customers use
Atmosphere: 1
Food: 3
Service: 1
J G.!
Ever since the new management place has been great ?
Jandre Boss
They never acknowledged you standing at the counter. The prices not worth employees making your sandwich like it's for them and not the customer.
Atmosphere: 1
Food: 2
Service: 1
Jeet Patel
Absolutely loved it! There is new management and you can tell. I got two pizzas and a footlong chicken sandwich and it was the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty, Rotisserie-Style Chicken Footlong Pro Double Protein
J Patel
Absolutely loved it! There is new management and you can tell. I got two pizzas and a footlong chicken sandwich and it was the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty, Rotisserie
Dorothy W.
this is the closest subway near me and I've went there on two or three occasions, and the food was terrible. Each time I went the last time I went I had the broccoli cheese soup my favorite, and it seem to be very water down and after eating my food I had stomach pains and diarrhea and I think this is the last time I will be going there there's never a lot of peoples in there. It's very slow, so I think maybe I had some bad meat or something because the stuff sit around so long and don't move on a regular basis the people that work there seem to be nice peoples service is OK but the food is bad
Qween Ashh
Came in yesterday with my grandmother the young man music was blasting, he was very unprofessional slightly rude I didn’t even wanna sandwich anymore I just got my granny something . Store was dirty & the female worker was nice & very apologetic about the guy!! Chicago heights subway is trash now I miss the old staff these young kids are not it ???
Foods normally good, but employees do not pay attention to orders and are always on there phone.. if someone walks in saying they're here for an order you don't look at the person and go to the back to be on the phone till someone else comes in. I think they need to be better trained and shouldn't just hire anyone just because they need people if they don't have customer service!
Atmosphere: 1
Food: 4
Service: 1
Delilah Ramirez
They didn’t even cut the pizza right it was could they didn’t even try to cut it I had to rip the pizza in
Atmosphere: 1
Food: 1
Service: 1
Tatiana Price
I ignored the other reviews and ordered from here anyway. Bad idea!!! I ordered online and when I got home I realized I was given a rock hard bread sandwich. Leftover crumbs of steak meat, two pieces of spinach, four jalapeños and one slice of green pepper. Please stay away!!!
Atmosphere: 1
Food: 1
Service: 1
Pawel Herdzik
Worst place ever worst customer service ever workers act like they’re there because they’re being punished don’t go don’t buy anything from them. Just avoid this location at all
Atmosphere: 1
Food: 1
Service: 1
Ditzy Face
I just order off Uber eats I asked for extra meat that cost $4 extra. I can count no more the 10pieces of meat on top of no cheese when that’s the only extra thing I asked for.
Dude that took my order literally burped without covering mouth, disgusting worker needs to learn some manner. Will not be returning.
Food: 3
Service: 1
GO TO THE ONE ON LINCOLN HWY OR HOMEWOODQuality drop rapidly. I used to love this location as i live very very close to it. However, it seems the workers are there just to have fun and talk to each other. Here’s some of the issuesFreshness: For example, my order on subway says it will be prepared and ready at 4:10. I get there at 4:10 and my sandwich is already cold. They don’t care about the customer, they just care about making work easier for themselves so they put the order together when they get it, rather then when it’s supposed toCustomer service: really uncomfortable. I don’t think I need to elaborate on this.In app deals: they refuse to adhere to SUBWAY® standards, and blatantly just void your order if you use a coupon that they don’t like, for example buy one sandwich get one half off.
Atmosphere: 3
Food: 2
Service: 2
Very dissatisfied with Subway (Joe Orr Rd) now and in the past. This location does not accept Subway coupons. Paid for double meat but foot long BMT sandwich was less than one fourth meat and was three fourths veggies. Could not even taste the flavor of the paper thin meats. The so called sub oil is no more at this location. This is not my first disappointing and dissatisfying experience with this location. Close it down as this location's customer relations is absolutely null and void. Have tried to visit Subways periodically over the years but still find them not up to standard. Don't know why I waste my time and good money ❗❗❗
Atmosphere: 1
Food: 1
Service: 1
Place intentionally doesn't let customers use
Atmosphere: 1
Food: 3
Service: 1
Ever since the new management place has been great ?
They never acknowledged you standing at the counter. The prices not worth employees making your sandwich like it's for them and not the customer.
Atmosphere: 1
Food: 2
Service: 1
Absolutely loved it! There is new management and you can tell. I got two pizzas and a footlong chicken sandwich and it was the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty, Rotisserie-Style Chicken Footlong Pro Double Protein
Absolutely loved it! There is new management and you can tell. I got two pizzas and a footlong chicken sandwich and it was the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty, Rotisserie
this is the closest subway near me and I've went there on two or three occasions, and the food was terrible. Each time I went the last time I went I had the broccoli cheese soup my favorite, and it seem to be very water down and after eating my food I had stomach pains and diarrhea and I think this is the last time I will be going there there's never a lot of peoples in there. It's very slow, so I think maybe I had some bad meat or something because the stuff sit around so long and don't move on a regular basis the people that work there seem to be nice peoples service is OK but the food is bad
Came in yesterday with my grandmother the young man music was blasting, he was very unprofessional slightly rude I didn’t even wanna sandwich anymore I just got my granny something . Store was dirty & the female worker was nice & very apologetic about the guy!! Chicago heights subway is trash now I miss the old staff these young kids are not it ???
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Foods normally good, but employees do not pay attention to orders and are always on there phone.. if someone walks in saying they're here for an order you don't look at the person and go to the back to be on the phone till someone else comes in. I think they need to be better trained and shouldn't just hire anyone just because they need people if they don't have customer service!
Atmosphere: 1
Food: 4
Service: 1
They didn’t even cut the pizza right it was could they didn’t even try to cut it I had to rip the pizza in
Atmosphere: 1
Food: 1
Service: 1
I ignored the other reviews and ordered from here anyway. Bad idea!!! I ordered online and when I got home I realized I was given a rock hard bread sandwich. Leftover crumbs of steak meat, two pieces of spinach, four jalapeños and one slice of green pepper. Please stay away!!!
Atmosphere: 1
Food: 1
Service: 1
Worst place ever worst customer service ever workers act like they’re there because they’re being punished don’t go don’t buy anything from them. Just avoid this location at all
Atmosphere: 1
Food: 1
Service: 1
I just order off Uber eats I asked for extra meat that cost $4 extra. I can count no more the 10pieces of meat on top of no cheese when that’s the only extra thing I asked for.