Subway
643 W Lincoln Hwy, Chicago Heights
(708) 300-2312
Recent Reviews
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It is apparent there is new ownership. It used to be my favorite place for sandwiches and good customer service. Today ordered the nachos (placed my review on line). Maybe 4 little pieces of chicken, one small bag of doritoes and told i couldn't customize! I will definitely not return.
Atmosphere: 1
Food: 1
Service: 1
Terrible people working there. Sanitation is horrible.
They are lazy , never make the order the way I ask and never answer the phone to correct mistake ! Bad business bad location
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lays Baked Original
We confused the poor girl and she still made our sandwiches perfectly!
Atmosphere: 5
Food: 5
Service: 5
Horrible place to eat, ordered a broccoli cheddar soup, and the girl was heating it in the microwave. The most nasty soup I ever taste at the end I asked for my money back.
Service: 1
Eat there at your own risk!! The lady making my food coughed on my sandwich twice. The first time I thought I was mistaken but the second time I told the lady she coughed on my sandwich and I did not want it.
To be honest, I think the ladies at this location are nasty. I will not go back. I have a bad feeling about their service. It's a fake smile on their faces and they never wash their hands before they make the food. I have never felt this way about a restaurant before. I pray I am wrong, but to be safe, I will not go back.
Atmosphere: 1
Food: 1
Service: 1
Bad attention on the part of the girl who served me, she prepared the bread with blows, she put the bread that she wanted, she put jalapeños instead of pickles as I indicated, I didn't realize the mistake and I left with my tongue on fire ? and the employees smelled really bad ? I'm sorry it's the truth they could have treated me in a different way and I wouldn't have given a good review if not ?
Atmosphere: 1
Food: 3
Service: 1
This was my 1st time at this location. I ordered online for the BOGO special with curbside pickup. They came to the car about 5 minutes after the ready time, and the app showed my order was ready. No biggie. My order was made perfect, with the condiments I had to add in the comment section. However, the meat portion was extremely skimpy.
I will order the extra meat next time, with the same order to compare.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese
This store is horrible. I made a mobile order of $100+ to be ready by 11am. I arrived at the store at 10:47 to make sure they got it since it’s for a small event. The staff told me it was for a different store. I asked her what’s her store address, and she said she didn’t know. Then I called the store I made an order from Subway App. The phone rang and the same staff picked it up. Then she said the store didn’t receive my order, after I showed her my order in the app and my payment proof. She just asked me to leave and contact customer support. After lots of back and forth, eventually I got my food after waiting for another 30min, and of course it wasn’t ready by 11am. It wasn’t in the way I requested in the app. It was such a frustrating experience that no one should go through for a lunch order.
I cannot believe that I tipped them in the app when I ordered the food. I cannot cancel it.
Atmosphere: 1
Food: 1
Service: 1
Garbage lunch meat. I could make better shopping at Aldi's. No more.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Subway Club, Cookies, Lay’S Salt & Vinegar, Coca-Cola Classic
Restaurantji Recommends
They served me raw meatballs in my sandwich
Love the Turkey Cali
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Subway is nice and clean and staff is also good and they make sandwich perfectly what I want I love this subway.
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE!!!!
Atmosphere: 1
Food: 1
Service: 1
The 2 staff members was very disrespectful I told them to toast my sandwich with the veggies in it they didn’t listen then they started talking about me in their language like I didn’t know I asked them 3 times how I wanted my sandwich she did not listen
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