Wendy's
634 W 14th St, Chicago Heights
(708) 748-2370
Recent Reviews
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This is damn near one of the worst Wendy’s around. Customer service horrible and too many young people working with no work or customer experience. I blame management and not having enough training for staff. You go out to where there’s more white people customer service experience is great. This location is convenient but I will start taking my business somewhere else. And the food isn’t always fresh.
I went through the drive-thru, and of course they told me to pull up to wait for my food. After like 5 minutes of waiting I got my food and everything was cold smh.
Horrible customer service! They were annoyed since I first pulled up to the drive thru!
Service: 1
Burger patty was honestly cold, colder than room temperature. The bun was so stale and hard crumbled apart. Nasty grease soaked cold fry’s. Gave me extra items couldn’t get the order correct. I don’t blame Wendy’s, just the people who worked there that day.
Atmosphere: 2
Food: 1
Service: 1
They are short staff every time and they give you drinks with 2 ice cubes. They have you reverse and come back to the window or pull up to door to bring your food out. It’s always something. I won’t be surprise this location close soon
Service sucks. It’s one young girl that has good customer service here in the drive thru. If you don’t like your job use it as motivation and do better.
Atmosphere: 3
Food: 3
Service: 1
So unbelievably slow and lazy.
Atmosphere: 1
Food: 2
Service: 1
If you've been to this location. You know what it's like. Inside looks fine. But ordering takes forever. They most likely forget about you and then barely speak up to tell you, the order is done. Maybe drive thru is better, but when they packed. You best have nothing to do for the next 30min-hour.
Atmosphere: 3
Food: 3
Service: 2
I thought it was okay but when I got my burger it was dry, they also didn't put ketchup on it :(. The entire place was just really crowded when I came in around 7:00 so I'm giving the service of five star
Atmosphere: 2
Food: 2
Service: 1
I went today and yesterday cause them 1 dollar breakfast biscuits was good. And the girl at the drive thru is very nice
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Very good service
Atmosphere: 5
Food: 5
Service: 5
They move so slow
I always pick three my food a bit before I eat it and I damn sure ain’t order hair the staff is horrible I got braids so I know it ain’t mines somebody need to be fired I won’t shop here again just nasty as heck service and all
Don't eat here horrible establishment. Food was cold and I dined in.... Couldn't take a photo because I just threw it away. Soda machine is neglected no ice and all sodas were flat. Empty ketchup machines and not set up. Don't provide you with spoons or straws so have to keep going up to ask for things. Get something else to eat it's not worth your hard earned cash. Hopefully they close down soon.
Atmosphere: 1
Food: 1
Service: 1
Couldn't even be bothered to get the right sauce, or make the sandwich correctly and only asked for 3 different things
Food: 2
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