This is twice now. I walk in and ask for 2 xl midnight black. 1st time served me original and I called them out. They told me out of midnight so i asked for my money back Then The other girl said 6-7 min to brew a new midnight pot. I said ok. This morning I go in and ask for same thing. Same shit happened. I said something. The girl was ignorant and said she added expresso to it. Told her that's not what I ordered her: were out of midnight. Me: Well give me my money back. While other girl was giving me refund the other said 6-7 min for midnight. I said no but if u told me that at 1st I would've had no problem waiting. Terrible attitude she had. Glad I saw that and said something, just imagine I had health/heart condition and the expresso triggered it
Atmosphere: 5
Service: 1
paul narvaez
How can you charge customers for the cup size and not the product itself… they wanted to charge me for a large coffee when I asked for a small coffee in a large cup because I like the extra room. Is this a way to scam people ?? Do better.. when I asked why, the employee with poor attitude said “this is how we charge” I didn’t get anything there and went down the Starbucks and got my coffee with a smile.
Service: 1
David Steuben
If you have a large car don't go through the drive thru your car will hit the wall
Atmosphere: 1
Food: 1
Service: 1
Taha M
This place is terrible, always make the wrong order
Atmosphere: 1
Food: 1
Service: 1
Vasin Jagadeeswaran
absolutely disgusting made me drink wrong and when i asked her to remake my cappuccino she REBLENDED the same cappuccino i put my mouth on. insane health hazard.
Atmosphere: 1
Food: 1
Service: 1
Barb S
Y'all flodging on bro wit my butta cookie iced coffee bro its literally disgusting and its ORANGE FOR WHAT? n i need that window lady to be a lil moe nice... she hella rude on bro
Cam H
Workers are nice and move fast but the hash browns are ALWAYS cold. Have been for months every time I come in the morning between 530-6am. I stopped getting food and only got coffee for months only just started getting the loaded hash browns and they’re cold won’t get them again. Coffee has been great!
Atmosphere: 4
Food: 1
Service: 4
Winnie Atkins
Always gets my order right!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns, Doughnut
nelly
i go to this dunkin almost everyday since i work in the mall across the street. i don’t know her name but the lovely lady working the drive thru almost every morning on weekdays is so so nice. no matter what she’s kind and always has a smile on her face. working customer service i know how rushed and tight some people can be but she’s always kind. ugh i just love her. she deserves the world. makes my day
Atmosphere: 5
Food: 5
Service: 5
Hally Hally
Love this Dunkin! Specially love the customer service! All the workers are awesome but special thanks to Rylie! She’s the best and always has a smile on her face! They always make my morning start off great by how amazing their customer service is!
they forget items every time. there’s no reason to use the drive thru, because they will leave stuff out of your order
Atmosphere: 3
Food: 3
Service: 1
Vickboy Moreno
The worst service ever, they couldn’t scan my phone wouldn’t work, worst service ever I will never come here again
Atmosphere: 1
Food: 1
Service: 1
Marisol Arambula
During my visit, I requested a mix of Munchkins that included glazed, powdered, and chocolate varieties. However, when I received my order, the glazed Munchkins were missing. I brought this to the attention of the cashier, who went back to retrieve the missing Munchkins. To my dismay, she threw the glazed Munchkins into the bag in a careless manner and handed it to me as if it were garbage. Furthermore, she did this with an angry attitude, which made the experience even more unpleasant.
I expect a certain level of courtesy and professionalism from your staff, and this experience fell far short of that expectation. I hope you will address this matter with the concerned staff to ensure better service in the future. This happened on July 30, 2024 around 4 PM. I tried getting the name of the cashier but when I called back they refused to give me the cashier’s name. This happened on July 30, 2024 around 4 pm. Was unable to get the cashier’s name.
Atmosphere: 1
Food: 3
Service: 1
Angel
The most recent times I've ordered lattes with oat milk, it takes like regular milk. Unless they changed it, it used to taste rich and creamy and now it has a sour taste.
Atmosphere: 4
Food: 2
Service: 4
Sassy
Food was good and service was fast professional the employee was a very friendly no complaints
This is twice now. I walk in and ask for 2 xl midnight black. 1st time served me original and I called them out. They told me out of midnight so i asked for my money back
Then The other girl said 6-7 min to brew a new midnight pot. I said ok.
This morning I go in and ask for same thing. Same shit happened. I said something. The girl was ignorant and said she added expresso to it. Told her that's not what I ordered her: were out of midnight. Me: Well give me my money back. While other girl was giving me refund the other said 6-7 min for midnight. I said no but if u told me that at 1st I would've had no problem waiting.
Terrible attitude she had. Glad I saw that and said something, just imagine I had health/heart condition and the expresso triggered it
Atmosphere: 5
Service: 1
How can you charge customers for the cup size and not the product itself… they wanted to charge me for a large coffee when I asked for a small coffee in a large cup because I like the extra room. Is this a way to scam people ?? Do better.. when I asked why, the employee with poor attitude said “this is how we charge” I didn’t get anything there and went down the Starbucks and got my coffee with a smile.
Service: 1
If you have a large car don't go through the drive thru your car will hit the wall
Atmosphere: 1
Food: 1
Service: 1
This place is terrible, always make the wrong order
Atmosphere: 1
Food: 1
Service: 1
absolutely disgusting made me drink wrong and when i asked her to remake my cappuccino she REBLENDED the same cappuccino i put my mouth on. insane health hazard.
Atmosphere: 1
Food: 1
Service: 1
Y'all flodging on bro wit my butta cookie iced coffee bro its literally disgusting and its ORANGE FOR WHAT? n i need that window lady to be a lil moe nice... she hella rude on bro
Workers are nice and move fast but the hash browns are ALWAYS cold. Have been for months every time I come in the morning between 530-6am. I stopped getting food and only got coffee for months only just started getting the loaded hash browns and they’re cold won’t get them again. Coffee has been great!
Atmosphere: 4
Food: 1
Service: 4
Always gets my order right!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hash Browns, Doughnut
i go to this dunkin almost everyday since i work in the mall across the street. i don’t know her name but the lovely lady working the drive thru almost every morning on weekdays is so so nice. no matter what she’s kind and always has a smile on her face. working customer service i know how rushed and tight some people can be but she’s always kind. ugh i just love her. she deserves the world. makes my day
Atmosphere: 5
Food: 5
Service: 5
Love this Dunkin! Specially love the customer service! All the workers are awesome but special thanks to Rylie! She’s the best and always has a smile on her face! They always make my morning start off great by how amazing their customer service is!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
they forget items every time. there’s no reason to use the drive thru, because they will leave stuff out of your order
Atmosphere: 3
Food: 3
Service: 1
The worst service ever, they couldn’t scan my phone wouldn’t work, worst service ever I will never come here again
Atmosphere: 1
Food: 1
Service: 1
During my visit, I requested a mix of Munchkins that included glazed, powdered, and chocolate varieties. However, when I received my order, the glazed Munchkins were missing. I brought this to the attention of the cashier, who went back to retrieve the missing Munchkins. To my dismay, she threw the glazed Munchkins into the bag in a careless manner and handed it to me as if it were garbage. Furthermore, she did this with an angry attitude, which made the experience even more unpleasant.
I expect a certain level of courtesy and professionalism from your staff, and this experience fell far short of that expectation. I hope you will address this matter with the concerned staff to ensure better service in the future. This happened on July 30, 2024 around 4 PM. I tried getting the name of the cashier but when I called back they refused to give me the cashier’s name. This happened on July 30, 2024 around 4 pm. Was unable to get the cashier’s name.
Atmosphere: 1
Food: 3
Service: 1
The most recent times I've ordered lattes with oat milk, it takes like regular milk. Unless they changed it, it used to taste rich and creamy and now it has a sour taste.
Atmosphere: 4
Food: 2
Service: 4
Food was good and service was fast professional the employee was a very friendly no complaints
Atmosphere: 5
Food: 5
Service: 5
Loading...