McDonald's

402 W Cloverdale Rd, Chillicothe
(309) 274-4070

Recent Reviews

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Jeff Harper

How can you be out of coffee 8am in the morning, very small town, be waiting now 15 min. You think maybe they forgot to make it.

Atmosphere: 2

Food: 3

Service: 1

Ben Kovalick

Ordered 2 smoothies. Had to wait 15 minutes for the worker to tell us that the smoothie machine was down for cleaning, wanted to replace my smoothies with chicken nuggets. They could not process a refund.

Atmosphere: 1

Food: 1

Service: 1

Daniel Carter

Stay away! Do not go to this restaurant! Try to find somewhere else to go or go to a different McDonald’s! This place has had problems for years and nothing‘s ever been done! So reluctantly I went to McDonald’s this morning to get a big breakfast with hotcakes and I paid for my meal and when I got the sack, it felt kind of light so I pulled up and looked in there and of course the hotcakes are not with the meal and keep in mind. I got it with bacon instead of sausage so I get back to the vehicle with my pancakes after waiting 10 minutes and my other food is pretty much cold and I get home and open up my meal and there is sausage in there! I was just done with them, instead of going back, I just can’t even be around that place. It makes me so upset! This place has had bad management and very poor employees, not all of them, but there must be some serious miscommunication, or no one’s reading the menu screen correctly, also a note on the inside of the store, it is completely cold and not friendly with the new design they have behind the cast registers is absolutely terrible, McDonald’s has gone to hell!

Atmosphere: 2

Food: 1

Service: 1

Amber Jones

I have an extremely hard time at this McDonald’s getting decent chicken nuggets. I came in tonight at about 10:40 PM. I ordered a 20 piece chicken nugget. When I got to the window, I checked my order and I asked the employee how long ago the Nuggets were made because they felt pretty cold and rubbery. He stated they were just made. I drove away and then tried one. They are old. I then pulled back through and asked for a new set to be put down because they were old. I waited about two minutes and they brought me another bag, the same kind of chicken nuggets. They did not put a new fresh order down. We pay good money for this food these days. If a customer is asking for them to be made fresh, that should not be an issue. Close to closing time or not, we still deserve the food that we pay for. 20 minutes is still quite a ways from being closed. The employee that I spoke with first was Lucas. Him, knowing that I came around a second time he should’ve personally made sure that those were taken care of. He was the One who handed me the bag the second time as well. That is what I asked his name. Your phone number online is also incorrect. I have tried to call in the past and the employee stated that it is an old number. That needs updated. I am extremely disappointed in this McDonald’s. I as well as a lot of other people in the community have continuous problems with your food being fresh. Please get this fixed!! It should also be a red flag that you guys have a 38% recommended on Facebook and a score of 3.0 on Google.

Amber Jones

I have an extremely hard time at this McDonald’s getting decent chicken nuggets. I came in tonight at about 10:40 PM. I ordered a 20 piece chicken nugget. When I got to the window, I checked my order and I asked the employee how long ago the Nuggets were made because they felt pretty cold and rubbery. He stated they were just made. I drove away and then tried one. They are old. I then pulled back through and asked for a new set to be put down because they were old. I waited about two minutes and they brought me another bag, the same kind of chicken nuggets. They did not put a new fresh order down. We pay good money for this food these days. If a customer is asking for them to be made fresh, that should not be an issue. Close to closing time or not, we still deserve the food that we pay for. 20 minutes is still quite a ways from being closed. The employee that I spoke with first was Lucas. Him, knowing that I came around a second time he should’ve personally made sure that those were taken care of. He was the One who handed me the bag the second time as well. That is what I asked his name. Your phone number online is also incorrect. I have tried to call in the past and the employee stated that it is an old number. That needs updated. I am extremely disappointed in this McDonald’s. I as well as a lot of other people in the community have continuous problems with your food being fresh. Please get this fixed!!

Atmosphere: 3

Service: 3

Days Zeke

This is dumb I hate Mc Donald’s it suck it always forgets my sweet and sour

Brandon Lawson

Watch out for those TREE NUTS🤣

Atmosphere: 1

Food: 2

Service: 1

David Munson

I understand why McDonald's is failing. This was a horrible experience. No, I do not want to talk to you about it. I miss McDonalds loathing what you evolved to.

Atmosphere: 1

Food: 2

Service: 1

Le kyle

Service is fast but the large French fries is low.

Atmosphere: 4

Food: 4

Service: 5

M B

They failed to put all food in the bag that was ordered off their app. When the charge comes out it says McDonald's but when you call to complain they tell you that you have to call doordash. They aren't the ones that didn't put the food in the bag or the ones that took so long for an order to be cold that the driver had to wait on. McDonald's is unwilling to communicate about it and placing all blame on door dash.

Food: 1

Service: 1

charles the first

I was in drive thru waiting our turn, the drive-thru lady asked us to wait. She took another order, then a second car’s, making us wait unfairly out of turn. She then argued when we asked why she took two cars ahead of us. Rude attitude.

Service: 1

Erick

Typical mcdonalds

Yifan “vanKane” Liao

Slow food, not fast food

Atmosphere: 3

Food: 3

Service: 1

Marcus Sanchez

It's McDonalds

Atmosphere: 1

Food: 1

Service: 4

Miriam Gonzalez

Very friendly person that handed our food to us.

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