This subway has gone down hill. The last few months service is always slow and the food is inconsistent.. Not sure what is going on but everything about this location has become subpar.
Atmosphere: 2
Food: 1
Service: 1
Courtney Davis Moritz
I went in for a job interview, I didn't get the job.
Úlfhrafn
This subway in particular has literally started making a 180 since Monday. Food is way better, the service is phenomenal, and the atmosphere is extraordinary. I literally stopped going to this subway until I heard there was new management and I had to see for myself and it shocked me. I've gone every day this week at least once a day just to visit and get my sub off choice.Y'all should revisit and change your review for the better because subway is back at it again♥️♥️♥️
HORRIBLE service & HORRIBLE food. After waiting 40 minutes in-store for my online order that stated my food was ready, my pizza was made completely wrong and was ice cold. Probably doesn’t help that they have completely new staff every other week and that’s probably why no one knows how to make anything. I’ll never waste my money here again.
Atmosphere: 1
Food: 1
Service: 1
Jacob Pitts
Ordered online. App wouldn't work for curbside. Went inside to get order and had to wait half an hour. Once I got home, I realized they had purposely skimped on meat. I got a cold cut but it only had one of the three meats on it (bologna) and only one thin slice of it per side of the sub. Absolutely terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Kylea Ray
Stood in line for 10 minutes while 2 people worked on 1 persons order. Then asked for flatbread and he said what’s flatbread and had to ask someone else and then to say they never thawed it out.
Atmosphere: 1
Food: 1
Service: 1
Renee Bulmer
Ordered 3 subs online for a specific time. Waited 15 extra minutes for the order to be made. All the sandwiches are wrong. Ordered a BMT and it had no cheese or meat. Another sandwich had no cheese and the wrong vegetables and sauce. The last sandwich was completely wrong as well. One star is one too many. Never eating here again.
Atmosphere: 1
Food: 1
Service: 1
Amber C.
This is for the store in Chillicothe, IL. The lady who is working there cannot speak English very well at all. I had a extremely hard time understanding her. Not to mention that I had to keep repeating myself over and over again. Plus she was the only one that was working that night. So she was not able to handle the walk-in customers or the drive-thru by herself. So many people left and had to come in since they waiting so long in the drive-thru.
Donna Dalrymple
The people working were very hard to communicate with.
The sandwich maker couldn't speak English very well. I repeatedly said I just wanted a number 7 the way it's supposed to be on the menu and she just couldn't
Atmosphere: 5
Food: 1
Service: 1
Julia Dennison
The people working there are SO KIND! The woman who was working there offered to fill up my water while I was eating :)
Atmosphere: 5
Food: 5
Service: 5
Hannah Williamson
They had their kid behind the sandwich bar and he was coughing. They tried to charge me for a footlong when I ordered a six inch.
Atmosphere: 2
Food: 4
Service: 2
Elena Martinez-Roman
Great customer service ?
Atmosphere: 5
Food: 5
Service: 5
Bryan Pope
They don’t speak English. I went in and it took 5 people to tell the person making my sandwich what I was wanting on it. Sorry but if you don’t know what I’m saying then get a different job
This subway has gone down hill. The last few months service is always slow and the food is inconsistent.. Not sure what is going on but everything about this location has become subpar.
Atmosphere: 2
Food: 1
Service: 1
I went in for a job interview, I didn't get the job.
This subway in particular has literally started making a 180 since Monday. Food is way better, the service is phenomenal, and the atmosphere is extraordinary. I literally stopped going to this subway until I heard there was new management and I had to see for myself and it shocked me. I've gone every day this week at least once a day just to visit and get my sub off choice.Y'all should revisit and change your review for the better because subway is back at it again♥️♥️♥️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Elite Chicken & Bacon Ranch, Chocolate Chip Cookie, Cookies, Subway Club
HORRIBLE service & HORRIBLE food. After waiting 40 minutes in-store for my online order that stated my food was ready, my pizza was made completely wrong and was ice cold. Probably doesn’t help that they have completely new staff every other week and that’s probably why no one knows how to make anything. I’ll never waste my money here again.
Atmosphere: 1
Food: 1
Service: 1
Ordered online. App wouldn't work for curbside. Went inside to get order and had to wait half an hour. Once I got home, I realized they had purposely skimped on meat. I got a cold cut but it only had one of the three meats on it (bologna) and only one thin slice of it per side of the sub. Absolutely terrible experience.
Atmosphere: 1
Food: 1
Service: 1
Stood in line for 10 minutes while 2 people worked on 1 persons order. Then asked for flatbread and he said what’s flatbread and had to ask someone else and then to say they never thawed it out.
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 subs online for a specific time. Waited 15 extra minutes for the order to be made. All the sandwiches are wrong. Ordered a BMT and it had no cheese or meat. Another sandwich had no cheese and the wrong vegetables and sauce. The last sandwich was completely wrong as well. One star is one too many. Never eating here again.
Atmosphere: 1
Food: 1
Service: 1
This is for the store in Chillicothe, IL. The lady who is working there cannot speak English very well at all. I had a extremely hard time understanding her. Not to mention that I had to keep repeating myself over and over again. Plus she was the only one that was working that night. So she was not able to handle the walk-in customers or the drive-thru by herself. So many people left and had to come in since they waiting so long in the drive-thru.
The people working were very hard to communicate with.
Atmosphere: 4
Food: 5
Service: 2
Doesn't take local
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The sandwich maker couldn't speak English very well. I repeatedly said I just wanted a number 7 the way it's supposed to be on the menu and she just couldn't
Atmosphere: 5
Food: 1
Service: 1
The people working there are SO KIND! The woman who was working there offered to fill up my water while I was eating :)
Atmosphere: 5
Food: 5
Service: 5
They had their kid behind the sandwich bar and he was coughing. They tried to charge me for a footlong when I ordered a six inch.
Atmosphere: 2
Food: 4
Service: 2
Great customer service ?
Atmosphere: 5
Food: 5
Service: 5
They don’t speak English. I went in and it took 5 people to tell the person making my sandwich what I was wanting on it. Sorry but if you don’t know what I’m saying then get a different job