My family and have purchased from bombon for years and for the past two years the cakes haven't been as flavorful. The cakes have been dry and not as good, and same goes for customer service. The guy who charged me had an attitude which didn't understand why, but regardless of the customer service this last time the cake was very delicious. I was genuinely surprised in a good way. The cake was moist and very delicious and hopefully they keep baking their cakes the same way because it was very good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Birthday Cake
Johanna Ponce
I recently ordered two cakes from this bakery. I was really disappointed at how dry the cakes were. VERY disappointing. I was going to call the store to put a complaint in but first decided to review the comments and WOW I wished I had read them ahead of time and realized that their quality has tremendously declined. I would not order again/do not recommend ordering from here unless you want a very very dry cake. Additionally, there is a very unpleasant smell as you walk in the store. It does not smell like a bakery at all.
Atmosphere: 1
Food: 1
Service: 4
Edgar Loera
Very very dry cake. I will not return to this place
Atmosphere: 3
Food: 1
Service: 4
Juana Avila
Love the cakes
Atmosphere: 5
Food: 5
Service: 5
Roger Flores
Love the cakes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Lupe A.
Very bad customer service. The lady who was serving me treated me as if I couldn't pay for what I was going to buy. With that customer service, you don't want to buy something cheap ?
Atmosphere: 1
Service: 1
Pedro Alvarez
I bought a cake last week and it was better than I expected! Great service and good quality of cake. I recommend it!
Ligia Peña
Excellent service and very good quality of the cakes. They are all delicious
Tricia Rivera
We purchased a last minute cake; which ended up being one of the best cakes we had. We definitely will be back! Thanks to the lady who helped assist us.
Veronica Gaona
I read the comments, maybe they can tell me when they make the fresh cakes there so I can go buy one and try them.
I went but there is no variety of cookies or cakes
Luz Vielmas
Today I ordered a cake and they didn't give me the filling because I ordered very poorly decorated 80 dollars for a cake that the truth is that this time I didn't like the bread it falls apart very easily I spoke to complain and no one answers last time I bought there
Heidi Najera
Awesome
Andrea Acevedo
The first time I came and the last, the girl doesn't have good customer service, it seems that she was upset that I came in to see her cakes, I should have left but I decided to give the cake a chance, they are expensive so I thought it would be delicious, It didn't have any flavor.
amarilis burgos
They gave me a cake from here with a guava filling. I had never in my life tried a cake with that filling. It was so tasty, the guava fruit with the seeds was delicious, very fresh, that cake weighed a lot, but I really congratulate whoever did it, but I give it 10/10.
My family and have purchased from bombon for years and for the past two years the cakes haven't been as flavorful. The cakes have been dry and not as good, and same goes for customer service. The guy who charged me had an attitude which didn't understand why, but regardless of the customer service this last time the cake was very delicious. I was genuinely surprised in a good way. The cake was moist and very delicious and hopefully they keep baking their cakes the same way because it was very good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Birthday Cake
I recently ordered two cakes from this bakery. I was really disappointed at how dry the cakes were. VERY disappointing. I was going to call the store to put a complaint in but first decided to review the comments and WOW I wished I had read them ahead of time and realized that their quality has tremendously declined. I would not order again/do not recommend ordering from here unless you want a very very dry cake. Additionally, there is a very unpleasant smell as you walk in the store. It does not smell like a bakery at all.
Atmosphere: 1
Food: 1
Service: 4
Very very dry cake. I will not return to this place
Atmosphere: 3
Food: 1
Service: 4
Love the cakes
Atmosphere: 5
Food: 5
Service: 5
Love the cakes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Very bad customer service. The lady who was serving me treated me as if I couldn't pay for what I was going to buy. With that customer service, you don't want to buy something cheap ?
Atmosphere: 1
Service: 1
I bought a cake last week and it was better than I expected! Great service and good quality of cake. I recommend it!
Excellent service and very good quality of the cakes. They are all delicious
We purchased a last minute cake; which ended up being one of the best cakes we had. We definitely will be back! Thanks to the lady who helped assist us.
I read the comments, maybe they can tell me when they make the fresh cakes there so I can go buy one and try them.
Restaurantji Recommends
I went but there is no variety of cookies or cakes
Today I ordered a cake and they didn't give me the filling because I ordered very poorly decorated 80 dollars for a cake that the truth is that this time I didn't like the bread it falls apart very easily I spoke to complain and no one answers last time I bought there
Awesome
The first time I came and the last, the girl doesn't have good customer service, it seems that she was upset that I came in to see her cakes, I should have left but I decided to give the cake a chance, they are expensive so I thought it would be delicious, It didn't have any flavor.
They gave me a cake from here with a guava filling. I had never in my life tried a cake with that filling. It was so tasty, the guava fruit with the seeds was delicious, very fresh, that cake weighed a lot, but I really congratulate whoever did it, but I give it 10/10.
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