This is the second time at this location. First time I had a steak bowl absolutely delicious. The portion was fair. Great customer service 👏 Second time (today) the bowl was delicious their Barbacoa is juicy & flavorful however bowl was not as full. Was not satisfied with the portioned offered.
Atmosphere: 5
Food: 3
Service: 5
Sade Longstreet
The employees there are extremely racist. I’ve watched them not charge Mexicans extra for meat and sides then charge me a black person extra when I called Daniel out about it they were extremely rude about it . I would like to speak with corporate this has happened more then twice atp I’m fed up I was charged extra but we both got the same amount
Atmosphere: 1
Food: 4
Service: 1
Benny Ortiz
My family and I love chipotle, we usually go to a different location closer to home but after several disappointments we decided to try the one in Cicero which is a little further out and to our surprise the Cicero location has fresh food starting from rice, juicy meats and fresh guac. Customer services is great, employees are friendly always paying attention, the manager is very attentive and the place is clean. Definitely making this our home location!
Atmosphere: 5
Food: 5
Service: 5
Chief SmokesAlot
Paid extra for the steak, yet only half the meat was edible, the other half was not even meat. I love getting robbed in plain view, definitely love it.
Atmosphere: 4
Food: 1
Service: 1
Donald Grinker
All the meat they put in my bowl was 2 fatty strings. I didn't even eat it, chaging $18 for this is wild
Atmosphere: 1
Food: 1
Service: 3
Jasen Garcia
Update as of January 9, 2025. 3rd time in the past month that they say that supposedly they ran out of Veggies/Fajitas at around 8pm. However, looking at the kitchen. They literally start cleaning and not make any food after 7.45pm I've noticed. They seem to try to clean up and be ready to leave by closing time instead of providing to customers. I would understand stop making by 9pm, but not 8pm.
Also, the restaurant has been much dirtier than before. Tables and floors. They don't pick up even if they have no customers. Very poor.
--- Love it. Food is delicious and always fresh. There has been 1 time where they ran out of veggies, but they were quick to make some upon asking.
Atmosphere: 2
Food: 2
Service: 2
Rachel Apolinar
Manager is extremely rude.
LightVerZe
I scheduled an appointment with chipotle, completed their application. I come in to the store just for the manager to hit me with that “i’m busy right now”. No people in store, like what? Extremely rude.
Worst costumer service the kid that works with glasses has an ugly attitude. The employee are very unprofessional and rude with their costumers. They give very small quantity of food thinking they own the store. The kid that did my order charged me 5.45 more without me knowing I asked him why and he said you ordered more meat I told you gave me a little the first spoon. Really rude attitude.
Melissa Ramirez
Do not place online orders at this location it isn’t worth the wait let alone spending your money! I spent $70+ on a bowl that doesn’t even look like what they advertise. My bowl was $23 and it wasn’t even halfway full! Compared to other chipotles this is definitely a sucky location and it’s not the 1st time it’s happened! Bowl was made wrong at that. Ridiculous greedy employees for serving what they serve!
Food: 1
Melissa Youkhana
Don't order delivery because if you're not physically at the restaurant seeing your order prepared, they'll give you the smallest portions even if you order extra. This has been a repetitive issue and no matter how many ratings I make on the app, nothing ever changes. When Chipotle was getting tiktok shamed for this, it got better temporarily. Maybe that needs to happen again. But as it stands I'm never ordering online again. Not worth $20+ dollars.
Joi Andrews
The food that should be hot was not hot, on top of that no cheese was available and I was told it would be about 30 minutes for them to get cheese. My issue is why are we paying full price when every time I visit this location there's constantly ingredients not prepared..... Not that ingredients were out of stock just that they were not prepared in advance. This will be the last time it will be having Chipotle for a very long time if ever again.
Atmosphere: 1
Food: 1
Service: 1
Michel Miller
Extremely small portion sizes. I ordered a normal rice and bean burrito with several topping and double chicken and the tortilla could be wrapped around twice. When staff was questioned they rudely replied this is the normal portion.
This is the second time at this location. First time I had a steak bowl absolutely delicious. The portion was fair. Great customer service 👏
Second time (today) the bowl was delicious their Barbacoa is juicy & flavorful however bowl was not as full. Was not satisfied with the portioned offered.
Atmosphere: 5
Food: 3
Service: 5
The employees there are extremely racist. I’ve watched them not charge Mexicans extra for meat and sides then charge me a black person extra when I called Daniel out about it they were extremely rude about it . I would like to speak with corporate this has happened more then twice atp I’m fed up I was charged extra but we both got the same amount
Atmosphere: 1
Food: 4
Service: 1
My family and I love chipotle, we usually go to a different location closer to home but after several disappointments we decided to try the one in Cicero which is a little further out and to our surprise the Cicero location has fresh food starting from rice, juicy meats and fresh guac. Customer services is great, employees are friendly always paying attention, the manager is very attentive and the place is clean. Definitely making this our home location!
Atmosphere: 5
Food: 5
Service: 5
Paid extra for the steak, yet only half the meat was edible, the other half was not even meat. I love getting robbed in plain view, definitely love it.
Atmosphere: 4
Food: 1
Service: 1
All the meat they put in my bowl was 2 fatty strings. I didn't even eat it, chaging $18 for this is wild
Atmosphere: 1
Food: 1
Service: 3
Update as of January 9, 2025.
3rd time in the past month that they say that supposedly they ran out of Veggies/Fajitas at around 8pm. However, looking at the kitchen. They literally start cleaning and not make any food after 7.45pm I've noticed. They seem to try to clean up and be ready to leave by closing time instead of providing to customers. I would understand stop making by 9pm, but not 8pm.
Also, the restaurant has been much dirtier than before. Tables and floors. They don't pick up even if they have no customers. Very poor.
---
Love it. Food is delicious and always fresh. There has been 1 time where they ran out of veggies, but they were quick to make some upon asking.
Atmosphere: 2
Food: 2
Service: 2
Manager is extremely rude.
I scheduled an appointment with chipotle, completed their application. I come in to the store just for the manager to hit me with that “i’m busy right now”. No people in store, like what? Extremely rude.
Found a hair in my food never eating here again
Atmosphere: 1
Food: 1
Service: 1
A quiet place
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
Worst costumer service the kid that works with glasses has an ugly attitude. The employee are very unprofessional and rude with their costumers. They give very small quantity of food thinking they own the store. The kid that did my order charged me 5.45 more without me knowing I asked him why and he said you ordered more meat I told you gave me a little the first spoon. Really rude attitude.
Do not place online orders at this location it isn’t worth the wait let alone spending your money! I spent $70+ on a bowl that doesn’t even look like what they advertise. My bowl was $23 and it wasn’t even halfway full! Compared to other chipotles this is definitely a sucky location and it’s not the 1st time it’s happened! Bowl was made wrong at that. Ridiculous greedy employees for serving what they serve!
Food: 1
Don't order delivery because if you're not physically at the restaurant seeing your order prepared, they'll give you the smallest portions even if you order extra. This has been a repetitive issue and no matter how many ratings I make on the app, nothing ever changes. When Chipotle was getting tiktok shamed for this, it got better temporarily. Maybe that needs to happen again. But as it stands I'm never ordering online again. Not worth $20+ dollars.
The food that should be hot was not hot, on top of that no cheese was available and I was told it would be about 30 minutes for them to get cheese. My issue is why are we paying full price when every time I visit this location there's constantly ingredients not prepared..... Not that ingredients were out of stock just that they were not prepared in advance. This will be the last time it will be having Chipotle for a very long time if ever again.
Atmosphere: 1
Food: 1
Service: 1
Extremely small portion sizes. I ordered a normal rice and bean burrito with several topping and double chicken and the tortilla could be wrapped around twice. When staff was questioned they rudely replied this is the normal portion.
Atmosphere: 1
Food: 1
Service: 1
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