This place is very unprofessional, twice they messed up cakes for us. They were supposed to put a picture on our cake and the day of the party. They told us that they forgot to do it, so we had to settle for just happy birthday on the cake. Will never go there again.
Mare A
Only place I go to for 3 leches. The people here are always very nice to me.
Nicole Celestino
The cake was good but not enough to deal with racism. I can't speak Spanish but people say I look like I might, I'm Filipino. Usually that's okay. I thought I was doing fine pointing and using body language, only got 2 pieces of cake. The woman helping me asked the man working there to translate, sometimes I feel unnecessarily. When I was going to pay the woman helping me started saying Jackie Chan multiple times as if I wouldn't understand her since she was saying everything else in Spanish. The younger woman working there looked at me when she was saying it but I acted like I didn't understand because I was shocked . I usually support and don't have issues with businesses that only speak Spanish. Mexicans and Filipinos usually get along great, how're you going to act like that to another POC?
E S
Deeply sadden with customer service. Been purchasing cakes for over 5 years and pastries. I had called to place order yesterday I specifically told clerk that I would come in person to see order. She still charged order than when I asked to get owners information clerk stated that she was not in liberty to disclose owners name. I will be going elsewhere.
Service: 1
Jackie Santos
Terrible costumer service! I've bought cakes from there before but my mom recently went for a quote for her wedding cake and felt pressured to place the order for September. They're charging 500+ dollars for a 60 serving cake ! Ridiculous, my parents don't order cake often so they don't know how outrageous that is. They want to get their money back 100 dollars and the cashier refuses to do so when they will lose nothing but a customer. Wouldn't even give me the owners number to sort it out with them!
Atmosphere: 1
Service: 1
Viviana Duarte
I ordered a cake 24hrs before which is horrible on my part but the lady who works here helped so much. She understood exactly what I pictures for the cake and was able to have it ready first thing in the morning. The cake was delicious! Vanilla cake was soft and fluffy, very moist. The whipped cream was airy and not too sweet. Will always come here for cakes in the future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Bertha Madrigal
I really like their cake, but they are going overboard with the wipe cream
S. Michael Doyle
Not a French bakery.
Amairany Rodriguez
Excellent place to order your favorite cake, they have an unmatched flavor and the best of all is that they have super affordable prices
Krish James
You won't find cheaper rates, better customer service, or nicer baked goods anywhere. The following time you visit Cicero.
Oh god the shells...the lady was putting the bread in the bag and she told me...don't you want to grab one more shell??? Because one that I cast is a little hard.. actually I went home and saw the shells in reality today the shells were hard I will never come back to this place ever I will never come back to this place
Janessa Chavez
Bad customer service ,Stale bread also taste funny like cleaning products never again buying bread from here again
Mrz Bee Xclusive
Delicious
Destinie Green
Very unpleasant experience. The cashier was rude, unfriendly, and made me feel uncomfortable by watching my every move as I was walking around the store. The tres leches cake slice was mediocre and the sprinkle sugar cookie was gross and lacked flavor. Never coming back here again.
This place is very unprofessional, twice they messed up cakes for us. They were supposed to put a picture on our cake and the day of the party. They told us that they forgot to do it, so we had to settle for just happy birthday on the cake. Will never go there again.
Only place I go to for 3 leches. The people here are always very nice to me.
The cake was good but not enough to deal with racism. I can't speak Spanish but people say I look like I might, I'm Filipino. Usually that's okay. I thought I was doing fine pointing and using body language, only got 2 pieces of cake. The woman helping me asked the man working there to translate, sometimes I feel unnecessarily. When I was going to pay the woman helping me started saying Jackie Chan multiple times as if I wouldn't understand her since she was saying everything else in Spanish. The younger woman working there looked at me when she was saying it but I acted like I didn't understand because I was shocked . I usually support and don't have issues with businesses that only speak Spanish. Mexicans and Filipinos usually get along great, how're you going to act like that to another POC?
Deeply sadden with customer service. Been purchasing cakes for over 5 years and pastries. I had called to place order yesterday I specifically told clerk that I would come in person to see order. She still charged order than when I asked to get owners information clerk stated that she was not in liberty to disclose owners name. I will be going elsewhere.
Service: 1
Terrible costumer service! I've bought cakes from there before but my mom recently went for a quote for her wedding cake and felt pressured to place the order for September. They're charging 500+ dollars for a 60 serving cake ! Ridiculous, my parents don't order cake often so they don't know how outrageous that is. They want to get their money back 100 dollars and the cashier refuses to do so when they will lose nothing but a customer. Wouldn't even give me the owners number to sort it out with them!
Atmosphere: 1
Service: 1
I ordered a cake 24hrs before which is horrible on my part but the lady who works here helped so much. She understood exactly what I pictures for the cake and was able to have it ready first thing in the morning. The cake was delicious! Vanilla cake was soft and fluffy, very moist. The whipped cream was airy and not too sweet. Will always come here for cakes in the future.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
I really like their cake, but they are going overboard with the wipe cream
Not a French bakery.
Excellent place to order your favorite cake, they have an unmatched flavor and the best of all is that they have super affordable prices
You won't find cheaper rates, better customer service, or nicer baked goods anywhere. The following time you visit Cicero.
Restaurantji Recommends
Good bread
Oh god the shells...the lady was putting the bread in the bag and she told me...don't you want to grab one more shell??? Because one that I cast is a little hard.. actually I went home and saw the shells in reality today the shells were hard I will never come back to this place ever I will never come back to this place
Bad customer service ,Stale bread also taste funny like cleaning products never again buying bread from here again
Delicious
Very unpleasant experience. The cashier was rude, unfriendly, and made me feel uncomfortable by watching my every move as I was walking around the store. The tres leches cake slice was mediocre and the sprinkle sugar cookie was gross and lacked flavor. Never coming back here again.
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