Freshly made customer service was okay I wish they just had a better attitude
Atmosphere: 4
Food: 5
Service: 3
Windy Moreno Morales
This location is terrible. From all the bad reviews I’ve read, it’s obvious nothing has changed with how they run things. The employees are careless, and the food quality is unacceptable. I placed an online order on Sunday, expecting fresh, hot pizza. Instead, I was given two cold, burnt pizzas that looked like they’d been sitting out since the morning. When I arrived, the girl at the counter seemed completely confused, even after I spelled out my name. She disappeared to the back for about five minutes, talking with another employee, while my order was clearly being ignored. This was my first visit, and it will definitely be my last. If you value your time and money, don’t bother ordering from or visiting this location.
Dahlia Alanna
This is the second time this location has messed up my pizza order. I order sausage and given a cheese pizza both times. There was only one person working so I’m a little more understanding but shame on this location for understaffing.
Atmosphere: 1
Food: 1
Service: 1
Latice Little
I had to wait over an hour for an online order. When I ordered it said it would be ready in 20 minutes. I understand they were busy but I watched them give my food away to someone who was in front of me. Now the rest of my food that was sitting there is cold. Just crazy.
Atmosphere: 1
Food: 1
Service: 1
Duilio Silva
Every crew member did a great job at doing their work friendly and helpful however that new general manager, get a load of that guy he’s not very productive for a general manager you’d expect him to be the most productive and efficient however he was just standing around observing everyone do their job and not to mention he’s just on his phone. Not a good example of what a hard working environment should be disappointed
Ever Rigoberto santos
Very good
Atmosphere: 5
Food: 5
Service: 5
Ariana Torres
Favorite value pizza🩷
Atmosphere: 4
Food: 5
Service: 5
Robert
Placed an order for two pizza in advance and order still wasn't ready at the scheduled time that it should've been. What's the point of scheduling a pick up at a certain time when it can't be ready? Worst part about this, it wasn't busy at all!
Horrible management, bad service.
Atmosphere: 1
Food: 3
Service: 1
The Dream Family Tour
Placed order thru app got to the store waited for help order was done at 11:19 sat there 25 minutes trying to get someone to come to the front to collect my payment and give me my order they saw us heard us but didn’t bother coming over so I had to feed my kids so I had to rush to the Roosevelt location to have to settle for what they had in their heat box called to get things settled and they are just poor customer service said there is nothing they can do I asked for district managers number they put me on hold to try and get me to hang up I will get in touch with the district manager I’ve managed many restaurants I know how things go and this is poor service at its finest
Ordered a pizza at 5:47pm, scheduled to be ready by 6:45pm. Get there it’s not ready and now I have to wait a whole another hour for it to get done. Service was extremely poor.
Atmosphere: 1
Service: 1
Lonnie Foe
They gave me the wrong order trying to tell me what I order that girl gave me the wrong food and gone ask me for the name after she took my money telling what I ordered when I told her I know what I ordered
:D
This place is awful! I’ve been coming here for years and it’s always been good. New cashiers are very rude. I asked one of the old cashiers if there was a change because the quality has become sooo bad! She stated their was a new general manager which is very obvious now. When I was asking her there was creepy looking guy just standing there on his phone in the way while everyone worked around him and seemed to be struggling yet not once did he help them! I’m assuming that was the new GM. RIDICULOUS!! Saw the cashier take expired pizzas out too and saw him get new stickers and put them back in that warmer thing they have so they can be sold! THAT IS NOT OKAY! Never coming here again!
Atmosphere: 1
Food: 1
Service: 1
Gladyss Antillon
Food, service and atmosphere is not deserving of even one star. I visited this location for the first time on my way back home from picking up my guests from the airport on 07/29/25 and it was by far the worst experience. I went into the store there was nobody at the counter. You can hear people talking and laughing in the back, like there was no tomorrow. I received my pizzas which I paid $56 for and took them home. I got home and to my surprise all 5 of my pizzas were burnt. I get on the phone to call and see if I can fix anything, I was put on hold for a very very long time so I decide to hang up and call the next day. It’s 07/30/25 and I call and not surprised at all I am put on hold AGAIN. Therefore, I decide to call corporate to complain on my horrible experience. I am told the district manager would contact me and it’s 08/02/25 and here I am still waiting on someone to contact me. Absolutely disappointed. The employees, the district manager and corporate are absolutely of no help!
skeet off aka chief skeet
Bad store not organized workers not in dress code underwear showing loud music I can’t even hear my self order cashiers was rude told me 15 mins for 1 pizza but had 100 pizzas thrown to the side if I was the manager I would’ve service the people in my diner first then handled the online order right after needs new staff I will visit again to see if there any changes to give an updated review
Usually good but man does this location drag
Freshly made customer service was okay I wish they just had a better attitude
Atmosphere: 4
Food: 5
Service: 3
This location is terrible. From all the bad reviews I’ve read, it’s obvious nothing has changed with how they run things. The employees are careless, and the food quality is unacceptable.
I placed an online order on Sunday, expecting fresh, hot pizza. Instead, I was given two cold, burnt pizzas that looked like they’d been sitting out since the morning. When I arrived, the girl at the counter seemed completely confused, even after I spelled out my name. She disappeared to the back for about five minutes, talking with another employee, while my order was clearly being ignored.
This was my first visit, and it will definitely be my last. If you value your time and money, don’t bother ordering from or visiting this location.
This is the second time this location has messed up my pizza order. I order sausage and given a cheese pizza both times. There was only one person working so I’m a little more understanding but shame on this location for understaffing.
Atmosphere: 1
Food: 1
Service: 1
I had to wait over an hour for an online order. When I ordered it said it would be ready in 20 minutes. I understand they were busy but I watched them give my food away to someone who was in front of me. Now the rest of my food that was sitting there is cold. Just crazy.
Atmosphere: 1
Food: 1
Service: 1
Every crew member did a great job at doing their work friendly and helpful however that new general manager, get a load of that guy he’s not very productive for a general manager you’d expect him to be the most productive and efficient however he was just standing around observing everyone do their job and not to mention he’s just on his phone. Not a good example of what a hard working environment should be disappointed
Very good
Atmosphere: 5
Food: 5
Service: 5
Favorite value pizza🩷
Atmosphere: 4
Food: 5
Service: 5
Placed an order for two pizza in advance and order still wasn't ready at the scheduled time that it should've been.
What's the point of scheduling a pick up at a certain time when it can't be ready? Worst part about this, it wasn't busy at all!
Horrible management, bad service.
Atmosphere: 1
Food: 3
Service: 1
Placed order thru app got to the store waited for help order was done at 11:19 sat there 25 minutes trying to get someone to come to the front to collect my payment and give me my order they saw us heard us but didn’t bother coming over so I had to feed my kids so I had to rush to the Roosevelt location to have to settle for what they had in their heat box called to get things settled and they are just poor customer service said there is nothing they can do I asked for district managers number they put me on hold to try and get me to hang up I will get in touch with the district manager I’ve managed many restaurants I know how things go and this is poor service at its finest
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered a pizza at 5:47pm, scheduled to be ready by 6:45pm. Get there it’s not ready and now I have to wait a whole another hour for it to get done. Service was extremely poor.
Atmosphere: 1
Service: 1
They gave me the wrong order trying to tell me what I order that girl gave me the wrong food and gone ask me for the name after she took my money telling what I ordered when I told her I know what I ordered
This place is awful! I’ve been coming here for years and it’s always been good. New cashiers are very rude. I asked one of the old cashiers if there was a change because the quality has become sooo bad! She stated their was a new general manager which is very obvious now. When I was asking her there was creepy looking guy just standing there on his phone in the way while everyone worked around him and seemed to be struggling yet not once did he help them! I’m assuming that was the new GM. RIDICULOUS!! Saw the cashier take expired pizzas out too and saw him get new stickers and put them back in that warmer thing they have so they can be sold! THAT IS NOT OKAY! Never coming here again!
Atmosphere: 1
Food: 1
Service: 1
Food, service and atmosphere is not deserving of even one star. I visited this location for the first time on my way back home from picking up my guests from the airport on 07/29/25 and it was by far the worst experience. I went into the store there was nobody at the counter. You can hear people talking and laughing in the back, like there was no tomorrow. I received my pizzas which I paid $56 for and took them home. I got home and to my surprise all 5 of my pizzas were burnt. I get on the phone to call and see if I can fix anything, I was put on hold for a very very long time so I decide to hang up and call the next day. It’s 07/30/25 and I call and not surprised at all I am put on hold AGAIN. Therefore, I decide to call corporate to complain on my horrible experience. I am told the district manager would contact me and it’s 08/02/25 and here I am still waiting on someone to contact me. Absolutely disappointed. The employees, the district manager and corporate are absolutely of no help!
Bad store not organized workers not in dress code underwear showing loud music I can’t even hear my self order cashiers was rude told me 15 mins for 1 pizza but had 100 pizzas thrown to the side if I was the manager I would’ve service the people in my diner first then handled the online order right after needs new staff I will visit again to see if there any changes to give an updated review
Atmosphere: 1
Food: 1
Service: 1
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