Just bad customers. Employees are nice. Great drinks. Wife almost got in a fight for pulling in to fast
Atmosphere: 3
Food: 5
Service: 4
Layane Jebrouni
Really bad service I went with my dad and my sister first they were confused with my drink and then they only gave me 1 drink when I ordered 3 and they charged me extra for nothing and bad service and never going back there again
Service: 1
Veronica Gonzalez
It will never fail , my morning , evening, and nigth coffee just incredible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Kefira-Alexis Fuller
Around 8:45a on 7/14, I order my latte w OAT MILK, as I always do. When I get my coffee it’s made w almond milk and I can tell immediately!! I go back to the cashier and say I’m sorry but my latte was made w almond milk but I have mine w oat milk. Cashier was very matter of fact stating “YOU SAID ALMOND MILK”. I smile and request it be made w oat milk plz. The asked them to make it again but kept turning her back to me and hitting the button on her headset to talk about me to the other employees w headsets. I could tell by the trainee’s face, the cashier was talking about me. I got my latte and when I took a sip, this time….I could barely taste the espresso! (and the latte comes w 2 shots already) It was so bad, I drove to the next Starbucks on 47th & Cicero. I had to have this store to remake my latte. I explained to manager Sam what happened and she remade my latte and it was perfect . And all she used was the sticker on the side of my coffee cup from the original mock latte purchased at this store. They can’t make your drinks right, but they know how to be rude and talk about customers .
Service: 1
Recommended dishes: Cheese Danish
ALEXIS FULLER
Around 8:45a on 7/14, I order my latte w OAT MILK, as I always do. When I get my coffee it’s made w almond milk and I can tell immediately!! I go back to the cashier and say I’m sorry but my latte was made w almond milk but I have mine w oat milk. Cashier was very matter of fact stating “YOU SAID ALMOND MILK”. I smile and request it be made w oat milk plz. The asked them to make it again but kept turning her back to me and hitting the button on her headset to talk about me to the other employees w headsets. I could tell by the trainee’s face, the cashier was talking about me. I got my latte and when I took a sip, this time….I could barely taste the espresso! (and the latte comes w 2 shots already) It was so bad, I drove to the next Starbucks on 47th & Cicero. I had to have this store to remake my latte. I explained to manager Sam what happened and she remade my latte and it was perfect . And all she used was the sticker on the side of my coffee cup from the original mock latte purchased at this store. They can’t make your drinks right, but they know how to be rude and talk about customers .
waited over 30 minutes in the drive thru for one drink and once we finally got it, it was disgusting and not made properly.
Atmosphere: 1
Food: 1
Service: 1
Victoria Brown
I didn't like the Taste of my Strawberry Refresher.
Service: 3
María Rodriguez
Absolutely horrible experience. Had 4 representatives on floor and none of them acknowledged me or stated to give them a min and once one of the ladies approached the register she ask "you're ready?" With no greet. My last drink was not called out and the representative just placed it on the counter with the sticker facing the workers to the point that I had to touch the drink just to see if that was in fact my drink. Absolutely zero customer service skills at this location. Mind it was it was not busy at all as other locations I have been too.
Damien Olivares
All I can say is good luck getting any semblance of service at this dump.
Atmosphere: 1
Food: 1
Service: 1
Ligma
Wish I tasted the coffee before I tipped. Brown sugar espresso with no brown sugar
Great customer service!
Nah cuz why they not 24 hour anymore 😔🙄
Atmosphere: 2
Food: 5
Service: 4
Love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Lemonade
Nice Starbucks with fast, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Just bad customers. Employees are nice. Great drinks. Wife almost got in a fight for pulling in to fast
Atmosphere: 3
Food: 5
Service: 4
Really bad service I went with my dad and my sister first they were confused with my drink and then they only gave me 1 drink when I ordered 3 and they charged me extra for nothing and bad service and never going back there again
Service: 1
It will never fail , my morning , evening, and nigth coffee just incredible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Around 8:45a on 7/14, I order my latte w OAT MILK, as I always do. When I get my coffee it’s made w almond milk and I can tell immediately!! I go back to the cashier and say I’m sorry but my latte was made w almond milk but I have mine w oat milk. Cashier was very matter of fact stating “YOU SAID ALMOND MILK”. I smile and request it be made w oat milk plz. The asked them to make it again but kept turning her back to me and hitting the button on her headset to talk about me to the other employees w headsets. I could tell by the trainee’s face, the cashier was talking about me. I got my latte and when I took a sip, this time….I could barely taste the espresso! (and the latte comes w 2 shots already) It was so bad, I drove to the next Starbucks on 47th & Cicero. I had to have this store to remake my latte. I explained to manager Sam what happened and she remade my latte and it was perfect . And all she used was the sticker on the side of my coffee cup from the original mock latte purchased at this store. They can’t make your drinks right, but they know how to be rude and talk about customers .
Service: 1
Recommended dishes: Cheese Danish
Around 8:45a on 7/14, I order my latte w OAT MILK, as I always do. When I get my coffee it’s made w almond milk and I can tell immediately!! I go back to the cashier and say I’m sorry but my latte was made w almond milk but I have mine w oat milk. Cashier was very matter of fact stating “YOU SAID ALMOND MILK”. I smile and request it be made w oat milk plz. The asked them to make it again but kept turning her back to me and hitting the button on her headset to talk about me to the other employees w headsets. I could tell by the trainee’s face, the cashier was talking about me. I got my latte and when I took a sip, this time….I could barely taste the espresso! (and the latte comes w 2 shots already) It was so bad, I drove to the next Starbucks on 47th & Cicero. I had to have this store to remake my latte. I explained to manager Sam what happened and she remade my latte and it was perfect . And all she used was the sticker on the side of my coffee cup from the original mock latte purchased at this store. They can’t make your drinks right, but they know how to be rude and talk about customers .
Service: 1
Recommended dishes: Cheese Danish
Superb location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
waited over 30 minutes in the drive thru for one drink and once we finally got it, it was disgusting and not made properly.
Atmosphere: 1
Food: 1
Service: 1
I didn't like the Taste of my Strawberry Refresher.
Service: 3
Absolutely horrible experience. Had 4 representatives on floor and none of them acknowledged me or stated to give them a min and once one of the ladies approached the register she ask "you're ready?" With no greet. My last drink was not called out and the representative just placed it on the counter with the sticker facing the workers to the point that I had to touch the drink just to see if that was in fact my drink. Absolutely zero customer service skills at this location. Mind it was it was not busy at all as other locations I have been too.
All I can say is good luck getting any semblance of service at this dump.
Atmosphere: 1
Food: 1
Service: 1
Wish I tasted the coffee before I tipped. Brown sugar espresso with no brown sugar
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