I went to this location at 8 am on a Saturday after the Fourth of July. No line. However I guess a slow morning doesn’t equate to better service, my coffee was disgusting and my ciabatta was burnt and my egg was cold.. crying internally. I pretty much was crunching on s breakfast sandwich. Had to throw out the coffee and the sandwich a complete waste.
Dsandra Andrade
Staff are rude
Kevin
The vanilla sweet cream cold foam immediately falls into the cup. The foam doesn't stay on the top of the coffee as advertised or how other Starbucks locations make it. This is a quality control issue.
Expect a longer wait here.
k c
Very bad service, so rude the people
Carolina Lopez
The person who is handling out the beverages needs to be removed from there...has poor customer service no wonder why you guys don't get tips anymore or customers....bad attitude for working at a place like that ..she needs to go...
S. De A.
Every time my daughter and I want a good coffee, we know to come to this location. They always make a delicious coffee. Perfect in sugar and taste. We have gone to other Starbucks around the area, Berwyn, Burbank, Chicago and more and nothing like they make the coffee here. They do an amazing job! Thank you for caring and doing a great job!
Cassie Todd
*NEVER GO TO THIS LOCATION unless you want to be ripped off and waste time waiting for them to remake drinks multiple times* I asked for a -Grande Mocha Frappuccino with no whipped cream and light ice. When i got to the window (after paying) employee attempts to hand me the frappuccino with whipped cream so i let then know and they proceeded to remake it. I was handed a drink that looked correct and started to drive off but before i even got out of the parking lot i took a sip and realized it was a caramel frappuccino so i took it inside and asked if i could get even just a small discount and the employee said she would check and when she came back she never told me whether a discount was possible so i asked her if i could have an answer and she just said someone else would help me. Another male employee came up and said dont worry you are getting a free drink. I proceeded to tell him that i already paid in cash at the drive thru so can i get the refund. I was then handed the correct drink and told i could either get a refund or the drink...not both. All i wanted was for Starbucks to make it right since they wasted my time with my kids on Mothers Day. There are plenty of Starbucks locations around and i highly recommend going to any other location nearby.
Just bad customers. Employees are nice. Great drinks. Wife almost got in a fight for pulling in to fast
Atmosphere: 3
Food: 5
Service: 4
Layane Jebrouni
Really bad service I went with my dad and my sister first they were confused with my drink and then they only gave me 1 drink when I ordered 3 and they charged me extra for nothing and bad service and never going back there again
Service: 1
Veronica Gonzalez
It will never fail , my morning , evening, and nigth coffee just incredible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Kefira-Alexis Fuller
Around 8:45a on 7/14, I order my latte w OAT MILK, as I always do. When I get my coffee it’s made w almond milk and I can tell immediately!! I go back to the cashier and say I’m sorry but my latte was made w almond milk but I have mine w oat milk. Cashier was very matter of fact stating “YOU SAID ALMOND MILK”. I smile and request it be made w oat milk plz. The asked them to make it again but kept turning her back to me and hitting the button on her headset to talk about me to the other employees w headsets. I could tell by the trainee’s face, the cashier was talking about me. I got my latte and when I took a sip, this time….I could barely taste the espresso! (and the latte comes w 2 shots already) It was so bad, I drove to the next Starbucks on 47th & Cicero. I had to have this store to remake my latte. I explained to manager Sam what happened and she remade my latte and it was perfect . And all she used was the sticker on the side of my coffee cup from the original mock latte purchased at this store. They can’t make your drinks right, but they know how to be rude and talk about customers .
I went to this location at 8 am on a Saturday after the Fourth of July. No line. However I guess a slow morning doesn’t equate to better service, my coffee was disgusting and my ciabatta was burnt and my egg was cold.. crying internally. I pretty much was crunching on s breakfast sandwich. Had to throw out the coffee and the sandwich a complete waste.
Staff are rude
The vanilla sweet cream cold foam immediately falls into the cup. The foam doesn't stay on the top of the coffee as advertised or how other Starbucks locations make it. This is a quality control issue.
Expect a longer wait here.
Very bad service, so rude the people
The person who is handling out the beverages needs to be removed from there...has poor customer service no wonder why you guys don't get tips anymore or customers....bad attitude for working at a place like that ..she needs to go...
Every time my daughter and I want a good coffee, we know to come to this location. They always make a delicious coffee. Perfect in sugar and taste. We have gone to other Starbucks around the area, Berwyn, Burbank, Chicago and more and nothing like they make the coffee here. They do an amazing job! Thank you for caring and doing a great job!
*NEVER GO TO THIS LOCATION unless you want to be ripped off and waste time waiting for them to remake drinks multiple times*
I asked for a -Grande Mocha Frappuccino with no whipped cream and light ice. When i got to the window (after paying) employee attempts to hand me the frappuccino with whipped cream so i let then know and they proceeded to remake it. I was handed a drink that looked correct and started to drive off but before i even got out of the parking lot i took a sip and realized it was a caramel frappuccino so i took it inside and asked if i could get even just a small discount and the employee said she would check and when she came back she never told me whether a discount was possible so i asked her if i could have an answer and she just said someone else would help me. Another male employee came up and said dont worry you are getting a free drink. I proceeded to tell him that i already paid in cash at the drive thru so can i get the refund. I was then handed the correct drink and told i could either get a refund or the drink...not both. All i wanted was for Starbucks to make it right since they wasted my time with my kids on Mothers Day. There are plenty of Starbucks locations around and i highly recommend going to any other location nearby.
Great customer service!
Nah cuz why they not 24 hour anymore 😔🙄
Atmosphere: 2
Food: 5
Service: 4
Love it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bakery, Lemonade
Restaurantji Recommends
Nice Starbucks with fast, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Just bad customers. Employees are nice. Great drinks. Wife almost got in a fight for pulling in to fast
Atmosphere: 3
Food: 5
Service: 4
Really bad service I went with my dad and my sister first they were confused with my drink and then they only gave me 1 drink when I ordered 3 and they charged me extra for nothing and bad service and never going back there again
Service: 1
It will never fail , my morning , evening, and nigth coffee just incredible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant
Around 8:45a on 7/14, I order my latte w OAT MILK, as I always do. When I get my coffee it’s made w almond milk and I can tell immediately!! I go back to the cashier and say I’m sorry but my latte was made w almond milk but I have mine w oat milk. Cashier was very matter of fact stating “YOU SAID ALMOND MILK”. I smile and request it be made w oat milk plz. The asked them to make it again but kept turning her back to me and hitting the button on her headset to talk about me to the other employees w headsets. I could tell by the trainee’s face, the cashier was talking about me. I got my latte and when I took a sip, this time….I could barely taste the espresso! (and the latte comes w 2 shots already) It was so bad, I drove to the next Starbucks on 47th & Cicero. I had to have this store to remake my latte. I explained to manager Sam what happened and she remade my latte and it was perfect . And all she used was the sticker on the side of my coffee cup from the original mock latte purchased at this store. They can’t make your drinks right, but they know how to be rude and talk about customers .
Service: 1
Recommended dishes: Cheese Danish
Loading...