The service was sooo goodrrrrrrrr. I went with my gf to get pumpkin cold brews and they were the bomb dot com. I had an excellent experience at this Starbucks thanks to Cynthia. She was friendly, attentive, and made my drink perfectly. Cynthia greeted customers with a genuine smile and kept the line moving efficiently while still making everyone feel welcomed. It’s clear she takes pride in her work and creates a positive atmosphere. Baristas like Cynthia make the visit worth coming back for. Highly recommend her service!
Atmosphere: 5
Food: 5
Service: 5
Marlene Garcia
Hot americano taste like hot water, no coffee taste at all. Very dissatisfied and expensive coffee just to dump it in the garbage.
Atmosphere: 1
Food: 1
Service: 1
Yoli
Thank you Valeria you're the kindest sweetest angel! she doesn't know it but she made my whole day yesterday! It's not the 1st time, every time she's there always smiling and kind! The drinks here are The Best honestly, never had a bad drink! unlike N Elston location watered down and sad -100, Ogden Ave and Harlem is a hit and miss but Cicero has the best employees! xoxoOxXX!
Atmosphere: 5
Food: 5
Service: 5
torpeda torpeda
No coffee because middle of the day she clean it up the machine somebody should be doing that end of the day
Food: 1
Service: 3
Martin Wong
They let a mentally unstable man in, harass customers, and did not call any authorities to help. They just sat back and pretended nothing was happening.
Atmosphere: 1
Food: 1
Service: 1
Yara Marroquin
THE BEST DRINKS HERE. IVE BEEN ADDICTED TO THE DRAGON DRINK WITH COCONUT ALMOST EVERY DAY I DRANK ONE
Atmosphere: 5
Food: 5
Service: 5
Kyana
I went to this location at 8 am on a Saturday after the Fourth of July. No line. However I guess a slow morning doesn’t equate to better service, my coffee was disgusting and my ciabatta was burnt and my egg was cold.. crying internally. I pretty much was crunching on s breakfast sandwich. Had to throw out the coffee and the sandwich a complete waste.
Food: 1
Service: 3
Dsandra Andrade
Staff are rude
Kevin
The vanilla sweet cream cold foam immediately falls into the cup. The foam doesn't stay on the top of the coffee as advertised or how other Starbucks locations make it. This is a quality control issue.
The person who is handling out the beverages needs to be removed from there...has poor customer service no wonder why you guys don't get tips anymore or customers....bad attitude for working at a place like that ..she needs to go...
S. De A.
Every time my daughter and I want a good coffee, we know to come to this location. They always make a delicious coffee. Perfect in sugar and taste. We have gone to other Starbucks around the area, Berwyn, Burbank, Chicago and more and nothing like they make the coffee here. They do an amazing job! Thank you for caring and doing a great job!
Cassie Todd
*NEVER GO TO THIS LOCATION unless you want to be ripped off and waste time waiting for them to remake drinks multiple times* I asked for a -Grande Mocha Frappuccino with no whipped cream and light ice. When i got to the window (after paying) employee attempts to hand me the frappuccino with whipped cream so i let then know and they proceeded to remake it. I was handed a drink that looked correct and started to drive off but before i even got out of the parking lot i took a sip and realized it was a caramel frappuccino so i took it inside and asked if i could get even just a small discount and the employee said she would check and when she came back she never told me whether a discount was possible so i asked her if i could have an answer and she just said someone else would help me. Another male employee came up and said dont worry you are getting a free drink. I proceeded to tell him that i already paid in cash at the drive thru so can i get the refund. I was then handed the correct drink and told i could either get a refund or the drink...not both. All i wanted was for Starbucks to make it right since they wasted my time with my kids on Mothers Day. There are plenty of Starbucks locations around and i highly recommend going to any other location nearby.
The service was sooo goodrrrrrrrr. I went with my gf to get pumpkin cold brews and they were the bomb dot com. I had an excellent experience at this Starbucks thanks to Cynthia. She was friendly, attentive, and made my drink perfectly. Cynthia greeted customers with a genuine smile and kept the line moving efficiently while still making everyone feel welcomed. It’s clear she takes pride in her work and creates a positive atmosphere. Baristas like Cynthia make the visit worth coming back for. Highly recommend her service!
Atmosphere: 5
Food: 5
Service: 5
Hot americano taste like hot water, no coffee taste at all. Very dissatisfied and expensive coffee just to dump it in the garbage.
Atmosphere: 1
Food: 1
Service: 1
Thank you Valeria you're the kindest sweetest angel! she doesn't know it but she made my whole day yesterday! It's not the 1st time, every time she's there always smiling and kind! The drinks here are The Best honestly, never had a bad drink! unlike N Elston location watered down and sad -100, Ogden Ave and Harlem is a hit and miss but Cicero has the best employees! xoxoOxXX!
Atmosphere: 5
Food: 5
Service: 5
No coffee because middle of the day she clean it up the machine somebody should be doing that end of the day
Food: 1
Service: 3
They let a mentally unstable man in, harass customers, and did not call any authorities to help. They just sat back and pretended nothing was happening.
Atmosphere: 1
Food: 1
Service: 1
THE BEST DRINKS HERE. IVE BEEN ADDICTED TO THE DRAGON DRINK WITH COCONUT ALMOST EVERY DAY I DRANK ONE
Atmosphere: 5
Food: 5
Service: 5
I went to this location at 8 am on a Saturday after the Fourth of July. No line. However I guess a slow morning doesn’t equate to better service, my coffee was disgusting and my ciabatta was burnt and my egg was cold.. crying internally. I pretty much was crunching on s breakfast sandwich. Had to throw out the coffee and the sandwich a complete waste.
Food: 1
Service: 3
Staff are rude
The vanilla sweet cream cold foam immediately falls into the cup. The foam doesn't stay on the top of the coffee as advertised or how other Starbucks locations make it. This is a quality control issue.
Expect a longer wait here.
Very bad service, so rude the people
Restaurantji Recommends
The person who is handling out the beverages needs to be removed from there...has poor customer service no wonder why you guys don't get tips anymore or customers....bad attitude for working at a place like that ..she needs to go...
Every time my daughter and I want a good coffee, we know to come to this location. They always make a delicious coffee. Perfect in sugar and taste. We have gone to other Starbucks around the area, Berwyn, Burbank, Chicago and more and nothing like they make the coffee here. They do an amazing job! Thank you for caring and doing a great job!
*NEVER GO TO THIS LOCATION unless you want to be ripped off and waste time waiting for them to remake drinks multiple times*
I asked for a -Grande Mocha Frappuccino with no whipped cream and light ice. When i got to the window (after paying) employee attempts to hand me the frappuccino with whipped cream so i let then know and they proceeded to remake it. I was handed a drink that looked correct and started to drive off but before i even got out of the parking lot i took a sip and realized it was a caramel frappuccino so i took it inside and asked if i could get even just a small discount and the employee said she would check and when she came back she never told me whether a discount was possible so i asked her if i could have an answer and she just said someone else would help me. Another male employee came up and said dont worry you are getting a free drink. I proceeded to tell him that i already paid in cash at the drive thru so can i get the refund. I was then handed the correct drink and told i could either get a refund or the drink...not both. All i wanted was for Starbucks to make it right since they wasted my time with my kids on Mothers Day. There are plenty of Starbucks locations around and i highly recommend going to any other location nearby.
Great customer service!
Nah cuz why they not 24 hour anymore 😔🙄
Atmosphere: 2
Food: 5
Service: 4
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