Tropical Smoothie Cafe

At dine in the young lady always has an attitude and she has usually been as a cashier the times we have gone in. Very pretty girl but nasty dry attitude. Today we did ubereats and they sent us the wrong order for one, and it was spilled everywhere inside the bag. And yes maybe the Uber driver dropped the bag or what it but they still sent the wrong item.

Atmosphere: 1

Food: 4

Service: 1

The chia oatmeal pudding is top tier! The service is top tier! The space is always clean! I love Tropical Smoothie!

Atmosphere: 5

Food: 5

Service: 5

I love a tropical Smoothie but I think they hired two young women or teenagers to work in the morning this summer of 2025 and they are making things wrong. They put the sauce that comes on the side in the quesadilla instead and they put so much or not enough?? They also say they don’t have acai bowls??? I know they didn’t wanna make it and they wanted to keep talking and giggling with each other. You’re there to work not giggle and stand around saying you don’t have things in stock?? and they’re on their phones tbh whole time. People were standing there waiting and no one said a word like hi what do you need or anything? Train your employees better please.

Atmosphere: 1

Food: 4

Service: 1

Since Jonh the manager left, this location on Cicero is loosing its touch and it is truly going downhill, while I was there a customer saw how they were preparing her food with out gloves, and I just had a feeling of just asking for my money back, but I just decided to get my food and not return.

Atmosphere: 2

Food: 1

Service: 1

Got a mango magic but not mango taste and most of the drink was just ice. I always get this drink.
I called them 3 times but no one answered the phone.

Atmosphere: 1

Food: 1

Service: 1

Stopped in on the way back from airport. Michael was so friendly and helpful, giving us recommendations and just genuinely friendly. The smoothies are delicious. I got the Blimey Limey as recommended by Michael. Super good!

Atmosphere: 5

Food: 5

Service: 5

The women who serve us forget to place your order that you made online. I have 3 pending orders because they don't make them for us, and I have to cancel the order.

Atmosphere: 2

Food: 5

Service: 1

The healthy fast food option

Atmosphere: 5

Food: 5

Service: 5

My boyfriend order me an acai bowl without coconut because I'm allergic and they gave me acai bowl with coconut flakes and there's no banana in the bowl how the picture looks online.
I'm waiting for a refund or something at least because this is crazy I couldn't even eat it. I have a picture of it if needed

I got helped by these two lovely Hispanic young ladies Nathalia & Lupe they were so helpful and walked us through their entire menu. My avocolada was just to die for, I recommend this place to anyone passing by the area.

Nati and Lupe have been really helpful with my friends and I in picking out our orders and giving us recommendations. The drinks were delicious, I’d definitely recommend this to someone else!

The staff are so nice! Food was great !

I usually come here to order my smoothies but today I decided to order online and get food because I’m sick and not only did the app not work I had to to do it on safari and luckily I was able to pay and get my order processed but now when the driver goes to pick it up they cancel it!! They have not given me my money back either. I’m so disappointed. OH AND ALSO I TRIED CALLING AND THE PHONE KEEPS DECLINING PLEASE DO BETTER TROPICAL

Food is delicious

I go to this location quiet often, but I was extremely disappointed as well as angry with what I saw today at this location. (3/9/25 at 5:35pm) The 3 customers that were ahead of me placed their orders were first timers I found out. The young lady that was fixing their smoothies dropped a cup on the floor, picked the cup up from the floor then sat the cup to the side. As she finished one smoothie she pulled a fresh cup, then the 2nd smoothie she proceeded to pour it in the cup that she picked up off the floor. I told the young lady that took my order, so she then pulled the young to the side to tell her that I saw what she did then she looks at me and says "I'm Sorry" (I said to her): What do mean you are sorry, why would you do that, and why are you giving that to her, you need to remake that smoothie ...and guess what she did not. I'm just want to make people aware: Watch the people that prepare your sandwiches/smoothies or anything of that sort. It's not their stuff, they're not paying for it so they don't care. That was just the epitome of nasty and extremely unsanitary. She didn't have on a Tropical Cafe shirt, she had on a gray shirt, she may have been new, I'm not sure but we need to learn to do better when working with the public. Don't do things to people that you don't want done to you!!!!! FYI...the name on the ticket was: Shelia G