Subway
308 W 1st Ave, Coal Valley
(309) 799-0000
Recent Reviews
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Girl serving us was covered in hickeys and wasn’t too kind when serving. She did not look happy to be there and was in the back for a few minutes before realising we were there and rushed straight back after serving us. Unprofessional and doesn’t create a very inviting atmosphere.
The bread on the sandwich tasted hard and stale and the meat was warm. :(
I love subway and thought this would be a great quick meal after shopping but this wasn’t a great experience.
Atmosphere: 1
Food: 3
Service: 1
Loved the food, got a pizza sandwich, had a satisfying crunch
Atmosphere: 5
Food: 5
Service: 5
Loved the food, got a pizza sandwich, had a satisfying crunch
Atmosphere: 5
Food: 5
Service: 5
When we walked in, I immediately wanted to walk out because of the dirty look I got from Brittany. But I bit my tongue, I am here to get food, she is here to do a job. I began ordering with Brittany who had horrible customer service the entire time, not to mention was being snippy with the poor new girl that she was training. I got enough steak on my foot long for a 6 inch, but you can assure that I was charged for the full amount. Certain people need to learn proper customer service etiquette before working customer service! I will return, only because almost all the subways around here are owned by the same person… & this one is so close to my house. Never had a problem before my little brother worked there and quit, now we almost always get poor customer service when we get food from here.
Atmosphere: 3
Food: 3
Service: 2
Somehow they always remember you even if you haven't seen them in months!
Atmosphere: 5
Food: 5
Service: 5
Why discontinue your soup at the exact time of yr people are getting sick! Makes no sense!
Food: 1
They never honor the national subway coupons and promotions. Might as well change their store name to something else and stop using the Subway name. What a rip off!!
Walked in at ten minutes to 1pm. Waited 15 minutes. Nobody took my order so I left. Horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Awesome ? ?
Atmosphere: 5
Food: 5
Service: 5
Great staff and great food fresh as always
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Footlong sandwich was only 11.5 inches long with skinny stale bread. Card reader said my gift card wasn't valid and employee wouldn't bother to check the balance to confirm. I checked the card online when I got home and it was fine. Skip this clip joint.
Food: 2
Service: 1
What kind of store closes at 830 when the sign clearly states 9 some people like to be able to get a quick meal after work expecting places to be open when they say they are
Nothing about my order was correct. Store does not answer phone number listed, no matter how many times you call. Corporate phone number is now "fully digital". 0 stars. Waste of time and money.
Good quick lunch and great staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie
Great staff and great food fresh as always
Atmosphere: 5
Food: 5
Service: 5
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