4xs in roll they forgot to put something in the bag. The first 3xs I caught it before I left tonight i was extremely tired and left. What do you know I got all the way home and was missing a burger. I call to tell them and then they tell me if I don't come back tonight I am just out my money. Im so mad and they are not even trying to give me a free soda for my 2nd trip from Dupo!! Great customer service right there!!
Bryan Rothenberg
Had a yummy oreo blizzard on the way home from work. Was fast and delicious!
Atmosphere: 5
Food: 5
Service: 5
TheLittleDreadyBoy
Says right on the sign that blizzards are flipped upside down before serving or they're free. Mine was not flipped. Mentioned it and was told that was a manager issue. Manager told me no they won't honor the policy
Atmosphere: 1
Food: 3
Service: 1
Scott Emerson
Love this place for the chicken strip basket, sweet tea and a sundae.
Atmosphere: 5
Food: 5
Service: 5
Mike Nordby
Asked to wait for my meal and waited 15 minutes, only to receive absolutely Cold freaking food. Ridiculous. I'll never go back.
Atmosphere: 3
Food: 1
Service: 1
A C
Needed something quick because the baby was having a breakdown in the car. Made us pull around front to wait for our food. 10min later it comes out. I check the food and no gravy with the order as requested. Husband goes in and they say they just ran out. Why would they not tell us this when they brought the food out and asked us if we wanted something else? Opened our food and they gave us the 4 piece chicken baskets instead of the 6 piece we paid for.
Atmosphere: 1
Food: 1
Service: 1
Jeri Ormesher
Prices were sky high, the staff was slow and not responsive so we went elsewhere (home).
Service: 1
Stacey Hooten
Wish had in Oklahoma
Atmosphere: 5
Food: 5
Service: 5
CLEPHRA
Perfect tasty fresh ice cream
Atmosphere: 5
Food: 5
Service: 5
Sam Gross
The norm here is fill the cup 3/4 full. Come on. I payed for the whole thing.
I am so tired of dq in Columbia Illinois screwing up my order
Atmosphere: 1
Food: 1
Service: 1
Matt Foster
Went through the drive thry. Sydney was very sweet and polite
Food: 5
Service: 5
Recommended dishes: Banana Split, 8 Blizzard Cake
Cora Lenz
It says they close at 10 but we got there at 9:05 and it was closed. :(
Christina Lepp
I ordered a cake for daughters Christmas birthday and pick up on Christmas eve. Technology failed and my order was lost. The staff went above and beyond to quickly Make me a replacement during a busy rush. I felt terrible but they were very kind about it. The cake actually ended up being cuter than the one I ordered. I'm very thankful for them!
Atmosphere: 5
Food: 5
Service: 5
Mary Robinson
My Husband and I Arrived, at 9:10 P.M.,- 50 Minutes, before Closing Time, with Four, of our Children. We Ordered Four Regular Meals and One Kids' Meal and, Finally, Received the Last, of our Food, at, around 9:55 P.M., Only, to be Told, to Vacate, Three Minutes Later, as, According, to the Manager, 'Leo,' the Owner Demands His Lobby, to be Empty, by No Later, than, 10:05 P.M.. 'Leo,' Who Became Increasingly Rude, When we Expressed our Frustration, at being Denied Even 10 - 15 Minutes, to Finish the Food, that, we had Purchased, did Not Care, at All, that, we had Waited, on Them, for the Food, that, we had Purchased, Over 40 Minutes Ago, without Any Complaint; I might Add, or, that, we do Not Live In Town, so, Trying, to Repack and Carry Out our Food would Only Render It Both Cold and Old Enough, so, as, to be Hardly Worth Eating, by the Time, that, we Arrived, at Home; 'Leo' Only Cared, that, the Lobby was Empty. Well, if our Experience, This Evening, is, at All Indicitive, of an Average Experience, There, I, for One, will Not be Suprised, in the Least, to See That Lobby Empty, with Increasing Frequency, Despite Their Recent and Rather Attractive Remodel. What Started Out, to be a Fun, Quick Supper, for our Family, after a Busy Evening, of Sports and Kids' Activities and 'Second' Jobs, Slowly, Despite our Patience, become Incredibly Frustrating and a Complete Disappointment. We have Long - Enjoyed Their Chicken Strip Baskets and were Pleasantly Surprised, with the Ease, of Use, and 'Deals,' that, we Found, Ordering, from Their App, for the First Time. However, No Amount, of Savings, on Cold Milk Gravy and Lukewarm French Fries, could Convince me, to Choose, to Patronize a Location, with Such an Utter Disregard, Even, Contempt, for Their Customers / Professionalism. Yep- It is just Fast Food; but, for, What Little It May be Worth, our Family, of Eight, will Take our Fast Food Dollars, Elsewhere, Moving Forward!
Kid-friendliness: Our Kids (, Along, with the Rest, of our Family,) were Asked, to Leave, within Six Minutes, of Receiving our Food, after having Waited More, than, 40 Minutes, to Receive It.
4xs in roll they forgot to put something in the bag. The first 3xs I caught it before I left tonight i was extremely tired and left. What do you know I got all the way home and was missing a burger. I call to tell them and then they tell me if I don't come back tonight I am just out my money. Im so mad and they are not even trying to give me a free soda for my 2nd trip from Dupo!! Great customer service right there!!
Had a yummy oreo blizzard on the way home from work. Was fast and delicious!
Atmosphere: 5
Food: 5
Service: 5
Says right on the sign that blizzards are flipped upside down before serving or they're free. Mine was not flipped. Mentioned it and was told that was a manager issue. Manager told me no they won't honor the policy
Atmosphere: 1
Food: 3
Service: 1
Love this place for the chicken strip basket, sweet tea and a sundae.
Atmosphere: 5
Food: 5
Service: 5
Asked to wait for my meal and waited 15 minutes, only to receive absolutely Cold freaking food. Ridiculous. I'll never go back.
Atmosphere: 3
Food: 1
Service: 1
Needed something quick because the baby was having a breakdown in the car. Made us pull around front to wait for our food. 10min later it comes out. I check the food and no gravy with the order as requested. Husband goes in and they say they just ran out. Why would they not tell us this when they brought the food out and asked us if we wanted something else? Opened our food and they gave us the 4 piece chicken baskets instead of the 6 piece we paid for.
Atmosphere: 1
Food: 1
Service: 1
Prices were sky high, the staff was slow and not responsive so we went elsewhere (home).
Service: 1
Wish had in Oklahoma
Atmosphere: 5
Food: 5
Service: 5
Perfect tasty fresh ice cream
Atmosphere: 5
Food: 5
Service: 5
The norm here is fill the cup 3/4 full. Come on. I payed for the whole thing.
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
I am so tired of dq in Columbia Illinois screwing up my order
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thry. Sydney was very sweet and polite
Food: 5
Service: 5
Recommended dishes: Banana Split, 8 Blizzard Cake
It says they close at 10 but we got there at 9:05 and it was closed. :(
I ordered a cake for daughters Christmas birthday and pick up on Christmas eve. Technology failed and my order was lost. The staff went above and beyond to quickly Make me a replacement during a busy rush. I felt terrible but they were very kind about it. The cake actually ended up being cuter than the one I ordered. I'm very thankful for them!
Atmosphere: 5
Food: 5
Service: 5
My Husband and I Arrived, at 9:10 P.M.,- 50 Minutes, before Closing Time, with Four, of our Children. We Ordered Four Regular Meals and One Kids' Meal and, Finally, Received the Last, of our Food, at, around 9:55 P.M., Only, to be Told, to Vacate, Three Minutes Later, as, According, to the Manager, 'Leo,' the Owner Demands His Lobby, to be Empty, by No Later, than, 10:05 P.M.. 'Leo,' Who Became Increasingly Rude, When we Expressed our Frustration, at being Denied Even 10 - 15 Minutes, to Finish the Food, that, we had Purchased, did Not Care, at All, that, we had Waited, on Them, for the Food, that, we had Purchased, Over 40 Minutes Ago, without Any Complaint; I might Add, or, that, we do Not Live In Town, so, Trying, to Repack and Carry Out our Food would Only Render It Both Cold and Old Enough, so, as, to be Hardly Worth Eating, by the Time, that, we Arrived, at Home; 'Leo' Only Cared, that, the Lobby was Empty. Well, if our Experience, This Evening, is, at All Indicitive, of an Average Experience, There, I, for One, will Not be Suprised, in the Least, to See That Lobby Empty, with Increasing Frequency, Despite Their Recent and Rather Attractive Remodel.
What Started Out, to be a Fun, Quick Supper, for our Family, after a Busy Evening, of Sports and Kids' Activities and 'Second' Jobs, Slowly, Despite our Patience, become Incredibly Frustrating and a Complete Disappointment. We have Long - Enjoyed Their Chicken Strip Baskets and were Pleasantly Surprised, with the Ease, of Use, and 'Deals,' that, we Found, Ordering, from Their App, for the First Time. However, No Amount, of Savings, on Cold Milk Gravy and Lukewarm French Fries, could Convince me, to Choose, to Patronize a Location, with Such an Utter Disregard, Even, Contempt, for Their Customers / Professionalism. Yep- It is just Fast Food; but, for, What Little It May be Worth, our Family, of Eight, will Take our Fast Food Dollars, Elsewhere, Moving Forward!
Kid-friendliness: Our Kids (, Along, with the Rest, of our Family,)
were Asked, to Leave, within Six Minutes, of Receiving our Food, after having Waited More, than, 40 Minutes, to Receive It.
Atmosphere: 4
Food: 2
Service: 1
Recommended dishes: French Fries, Chicken Fingers
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