I’m a DoorDash driver. Last night, 6/27/2025, at exactly 8:53pm, when I parked right in front of Subway to pick up the order, the worker walked up and locked the door. I knocked on the door (glass) loudly but he kept walking to the back. I tried calling the store but there was no answer.
I walked around to the back door, to knock there. The worker was sitting on a bucket, smoking and had clear plastic bottle.
The man was visibly “on something”. I asked him to please unlock the door so I could get my order, since it was only 8:55.
When I met him at the door, the smell of cigarettes was so strong on him and in the store. It was disgusting! Is this the face each customer has to see and smell when they place their order?
I asked him why he locked the door when he seen we coming, He just kept saying I don’t know, I don’t know.
My order needed drinks, when I walked in to get them, he disappeared to the back, I suppose.
Columbia Subway use to be the best but based on last nights experience, it seems to have slipped down a slippery slope.
Atmosphere: 1
Food: 3
Service: 1
Laney Carrier
We walked in on May 18th around 12:15, we had the most unfriendly worker, cussed the entire time saying “I’m about to leave” and “I can’t keep doing this” mind you, we’re the only two customers in the building…. Another worker comes out, starts to help the girl.. as soon as the other girl who comes out to help, the original girl helping us takes her gloves off, goes to the sink where the employees wash their hands, hikes her leg up on the sink in front of us and has the biggest open wound on her knee/calf and starts patting it and touching it with paper towels. You cannot do that in food service, it was the most sickening thing we’ve seen anywhere. ONTOP of their horrible attitudes. 10/10 will probably never go there ever again.
Atmosphere: 1
Food: 1
Service: 1
Renaldo Wade
Shouldn't be closed 40 minutes early
Laney Mueller
We walked in on May 18th around 12:15, we had the most unfriendly worker, cussed the entire time saying “I’m about to leave” and “I can’t keep doing this” mind you, we’re the only two customers in the building…. Another worker comes out, starts to help the girl.. as soon as the other girl who comes out to help, the original girl helping us takes her gloves off, goes to the sink where the employees wash their hands, hikes her leg up on the sink in front of us and has the biggest open wound on her knee/calf and starts patting it and touching it with paper towels. You cannot do that in food service, it was the most sickening thing we’ve seen anywhere. ONTOP of their horrible attitudes. 10/10 will probably never go there ever again.
Sheri 62260
If you place an order on the app for a specific time, you should expect that you could pick it up at that time. Not only was my order not ready, they couldn't even find it at first. I tip well on the app for pick up orders and it is frustrating when the service does not warrant a tip at all yet they will still receive it.
Atmosphere: 1
Food: 2
Service: 1
Tabitha Ford
This is a great location. They do get swamped from time to time especially if the ordering app is up.
Always out of the common items that people go to subway for.
Atmosphere: 1
Food: 1
Service: 1
Kennth Crowe
I was having problems with the app so I called the store and all I got was a nasty response. They stated they are not responsible for the apps (well obviously) and couldn’t help me with it and hung up. I went into the store and of course Nobody was in front so I had to yell for somebody. After somebody finally came out, they had a horrible attitude towards me, so I just walked out. I would highly recommend going south or north because this subway and location is terrible. I sure the owners are just as bad hiring people like this.
Atmosphere: 1
Food: 1
Service: 1
Essence Jordan-graham
ALWAYS is closed more than hour before they are supposed to be
Terrible service. Just blank stares from employees when we walked in. No hello, no what can I get you. This location does not accept any coupons. Not clean.
Atmosphere: 1
Food: 1
Service: 1
Christopher Sparks
I was turned away because they had online orders. So since I didn't order online I couldn't get food.
Atmosphere: 1
Food: 2
Service: 1
Crystal Nolte
yum yum
Atmosphere: 5
Food: 5
Service: 5
Taku Nolte
I work here and I think we're pretty cool
Vegetarian options: our veggie delight is very yummy
Parking: our parking lot in the shopping center usually has lots of open space
Wheelchair accessibility: our door is very wide and our floor isn't crowded with seating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
kim sa
Do not accept BOGO coupons even though the app states they accept coupons. Out of four ingredients that go on the sandwich.
Great chain restaurant in our town
Atmosphere: 5
Food: 5
Service: 5
I’m a DoorDash driver. Last night, 6/27/2025, at exactly 8:53pm, when I parked right in front of Subway to pick up the order, the worker walked up and locked the door. I knocked on the door (glass) loudly but he kept walking to the back. I tried calling the store but there was no answer.
I walked around to the back door, to knock there. The worker was sitting on a bucket, smoking and had clear plastic bottle.
The man was visibly “on something”. I asked him to please unlock the door so I could get my order, since it was only 8:55.
When I met him at the door, the smell of cigarettes was so strong on him and in the store. It was disgusting! Is this the face each customer has to see and smell when they place their order?
I asked him why he locked the door when he seen we coming, He just kept saying I don’t know, I don’t know.
My order needed drinks, when I walked in to get them, he disappeared to the back, I suppose.
Columbia Subway use to be the best but based on last nights experience, it seems to have slipped down a slippery slope.
Atmosphere: 1
Food: 3
Service: 1
We walked in on May 18th around 12:15, we had the most unfriendly worker, cussed the entire time saying “I’m about to leave” and “I can’t keep doing this” mind you, we’re the only two customers in the building…. Another worker comes out, starts to help the girl.. as soon as the other girl who comes out to help, the original girl helping us takes her gloves off, goes to the sink where the employees wash their hands, hikes her leg up on the sink in front of us and has the biggest open wound on her knee/calf and starts patting it and touching it with paper towels. You cannot do that in food service, it was the most sickening thing we’ve seen anywhere. ONTOP of their horrible attitudes. 10/10 will probably never go there ever again.
Atmosphere: 1
Food: 1
Service: 1
Shouldn't be closed 40 minutes early
We walked in on May 18th around 12:15, we had the most unfriendly worker, cussed the entire time saying “I’m about to leave” and “I can’t keep doing this” mind you, we’re the only two customers in the building…. Another worker comes out, starts to help the girl.. as soon as the other girl who comes out to help, the original girl helping us takes her gloves off, goes to the sink where the employees wash their hands, hikes her leg up on the sink in front of us and has the biggest open wound on her knee/calf and starts patting it and touching it with paper towels. You cannot do that in food service, it was the most sickening thing we’ve seen anywhere. ONTOP of their horrible attitudes. 10/10 will probably never go there ever again.
If you place an order on the app for a specific time, you should expect that you could pick it up at that time. Not only was my order not ready, they couldn't even find it at first. I tip well on the app for pick up orders and it is frustrating when the service does not warrant a tip at all yet they will still receive it.
Atmosphere: 1
Food: 2
Service: 1
This is a great location. They do get swamped from time to time especially if the ordering app is up.
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Sandwich, Baked Lay's Original, Oven Roasted Turkey
Always out of the common items that people go to subway for.
Atmosphere: 1
Food: 1
Service: 1
I was having problems with the app so I called the store and all I got was a nasty response. They stated they are not responsible for the apps (well obviously) and couldn’t help me with it and hung up. I went into the store and of course Nobody was in front so I had to yell for somebody. After somebody finally came out, they had a horrible attitude towards me, so I just walked out. I would highly recommend going south or north because this subway and location is terrible. I sure the owners are just as bad hiring people like this.
Atmosphere: 1
Food: 1
Service: 1
ALWAYS is closed more than hour before they are supposed to be
Restaurantji Recommends
Terrible service. Just blank stares from employees when we walked in. No hello, no what can I get you. This location does not accept any coupons. Not clean.
Atmosphere: 1
Food: 1
Service: 1
I was turned away because they had online orders. So since I didn't order online I couldn't get food.
Atmosphere: 1
Food: 2
Service: 1
yum yum
Atmosphere: 5
Food: 5
Service: 5
I work here and I think we're pretty cool
Vegetarian options: our veggie delight is very yummy
Parking: our parking lot in the shopping center usually has lots of open space
Wheelchair accessibility: our door is very wide and our floor isn't crowded with seating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Do not accept BOGO coupons even though the app states they accept coupons. Out of four ingredients that go on the sandwich.
Atmosphere: 2
Food: 1
Service: 2
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