Dunkin'
4021 183rd St, Country Club Hills
(708) 206-1606
Recent Reviews
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Nice people
My coffee tastes like water with cream I returned it and the second cup was just as bad
Food: 1
Service: 4
This place needs to be SHUT DOWN me and my close friend went to get to some shakes and they smelt expired and tasted even worse we asked for a refund they had an attitude
Atmosphere: 1
Food: 1
Service: 1
Their drinks smelled like expired milk, and it had a very bad after taste. I got no apology or anything along the lines. I couldn’t even get a refund.
Atmosphere: 1
Food: 1
Service: 1
The workers are nice and generous no complaints at all on my end ☺️
Atmosphere: 5
Food: 5
Service: 5
Today around 730 am I pulled to the driveway and ordered my food and was told I had to pull up the door . Unfortunately, when I received my food the cashier had an attitude because I asked for some condiments. First she rolled her eyes then responded in a nasty attitude saying “ next time ask for it at the window “ and was holding the ketchup hostage until I said okay. MY problem is how are yall going to tell me to pull up to the door and tell me if I need something to say something at the window. I was going even going to tell her thank you for going out her way but quickly decided not to. I always come here I’m a faithful customer I’m disappointed. Like I understand your irritated about walking outside so I can receive what I paid for with my hard earned money but that’s not my fault.
Atmosphere: 1
Food: 4
Service: 1
HAIR was in my Coffee!!!
Always friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
I'm a regular at this location, I live in the subdivision across the street. This is my first issue. I normally go during the week & there's a regular crew. Today it was an older gentleman. The coffee also tasted old.
Atmosphere: 3
Food: 2
Service: 3
This location needs to be closed. Poor management, there’s no proper person in there to lead the young workers.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Make sure you ask for a receipt and check what you were actually charged for. Charged my card $7 but when I got the receipt it was only supposed to be $4….and didn’t even apologize.
Update, I will never come here again. This is what they call a matcha latte next to the exact same drink but from Starbucks. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Ordered berry burst refresher not enough syrup in drink taste horrible
Atmosphere: 1
Food: 1
Service: 4
I ordered a small milkshake and the girl working was the only one in the store so I wasn’t too upset that it was taking longer than expected. However the milkshake was not good at all. It was mostly ice and milk and barely any ice cream. For something that took so long I’d expect for it to be
better.
Food: 1
Service: 2
The customer service here was subpar. The person who serviced me was very rude. She did not repeat the order back nor my total before they had me pull around. When I pulled to the window, of course, my order was wrong. More customer service training would benefit this location tremendously. I was told this is how they act at this location, which is unacceptable!
Food: 3
Service: 1
Customer service is awesome, always a smile & warm greeting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Lemonade Refreshers
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