This is the second Dunkin doughnuts/Baskin Robbins location where I was told the bathrooms are for customers only. This location as the first also happens to be in a predominantly black area. I specifically came to this location to buy a Cappuccino blast. Only the Dunkins with Baskin Robbins offer this drink because it requires ICE CREAM. I prefer to use the restroom before I order, that way I can not only concentrate on my order, but also because I want to watch my order being prepared. So am I supposed to order my food then take it in restroom with me? I'll be sure to let the rest the reviewers know that this is a growing trend for dunkin.
Service: 1
Chantelle Evans
Their croissants are always burnt They rush you through drive-through And they’re not friendly
Atmosphere: 1
Food: 1
Service: 1
Simiola Babayode
Recently went for nurses week. A female employee was rude when asked if this location was participating in Nurse this week. It’s good to know that as a hard-working nurse I am not appreciated
Atmosphere: 1
Service: 1
Tisha Mcgary
Horrible customer service in drive thru
Service: 1
Je'Leesa Hampton
I called to speak with a manager, but the individual who responded was quite unfriendly and unhelpful. When I tried asking a question, she abruptly ended the call by hanging up.
Service: 1
Ashley Rush
The quality of service for this place has gone down significantly ever since Michael and Lindsey no longer work there. The staff are very rude and condescending and my order hasn't been right ever since they left. When I recap my order, they cut me off as if they are annoyed that I'm repeating it back to them. Aaaand it's still wrong. New owners/management need to do something to get the customer service in order. I used to visit every morning before work. Now, I go out of my way to try to go to another location because of the service here.
Atmosphere: 1
Food: 2
Service: 1
KAREN DONLON
I have been going to this location for at least 36 years. I especially love this location as the service is great, the workers are ALL so friendly, I’ve been through about 4 managers and all are friendly and efficient. Best service of all at this location vs other local ones. I would give them 10 stars if I could. Karen Donlon
Atmosphere: 5
Food: 5
Service: 5
Erick Calderon
This place is chill and nice workers
Atmosphere: 5
Food: 5
Service: 5
Charlie B
Business closed early today. I can't order because I don't own a vehicle its only 4:50pm
My coffee tastes like water with cream I returned it and the second cup was just as bad
Food: 1
Service: 4
Gia Garbutt
This place needs to be SHUT DOWN me and my close friend went to get to some shakes and they smelt expired and tasted even worse we asked for a refund they had an attitude
Atmosphere: 1
Food: 1
Service: 1
Maleah’s Adventures
Their drinks smelled like expired milk, and it had a very bad after taste. I got no apology or anything along the lines. I couldn’t even get a refund.
Atmosphere: 1
Food: 1
Service: 1
Nikki Huntley
The workers are nice and generous no complaints at all on my end ☺️
Atmosphere: 5
Food: 5
Service: 5
Kimberly Moena’
Today around 730 am I pulled to the driveway and ordered my food and was told I had to pull up the door . Unfortunately, when I received my food the cashier had an attitude because I asked for some condiments. First she rolled her eyes then responded in a nasty attitude saying “ next time ask for it at the window “ and was holding the ketchup hostage until I said okay. MY problem is how are yall going to tell me to pull up to the door and tell me if I need something to say something at the window. I was going even going to tell her thank you for going out her way but quickly decided not to. I always come here I’m a faithful customer I’m disappointed. Like I understand your irritated about walking outside so I can receive what I paid for with my hard earned money but that’s not my fault.
This is the second Dunkin doughnuts/Baskin Robbins location where I was told the bathrooms are for customers only. This location as the first also happens to be in a predominantly black area. I specifically came to this location to buy a Cappuccino blast. Only the Dunkins with Baskin Robbins offer this drink because it requires ICE CREAM. I prefer to use the restroom before I order, that way I can not only concentrate on my order, but also because I want to watch my order being prepared. So am I supposed to order my food then take it in restroom with me? I'll be sure to let the rest the reviewers know that this is a growing trend for dunkin.
Service: 1
Their croissants are always burnt
They rush you through drive-through
And they’re not friendly
Atmosphere: 1
Food: 1
Service: 1
Recently went for nurses week. A female employee was rude when asked if this location was participating in Nurse this week. It’s good to know that as a hard-working nurse I am not appreciated
Atmosphere: 1
Service: 1
Horrible customer service in drive thru
Service: 1
I called to speak with a manager, but the individual who responded was quite unfriendly and unhelpful. When I tried asking a question, she abruptly ended the call by hanging up.
Service: 1
The quality of service for this place has gone down significantly ever since Michael and Lindsey no longer work there. The staff are very rude and condescending and my order hasn't been right ever since they left. When I recap my order, they cut me off as if they are annoyed that I'm repeating it back to them. Aaaand it's still wrong. New owners/management need to do something to get the customer service in order. I used to visit every morning before work. Now, I go out of my way to try to go to another location because of the service here.
Atmosphere: 1
Food: 2
Service: 1
I have been going to this location for at least 36 years. I especially love this location as the service is great, the workers are ALL so friendly, I’ve been through about 4 managers and all are friendly and efficient. Best service of all at this location vs other local ones. I would give them 10 stars if I could.
Karen Donlon
Atmosphere: 5
Food: 5
Service: 5
This place is chill and nice workers
Atmosphere: 5
Food: 5
Service: 5
Business closed early today. I can't order because I don't own a vehicle its only 4:50pm
Service: 1
Nice people
Restaurantji Recommends
My coffee tastes like water with cream I returned it and the second cup was just as bad
Food: 1
Service: 4
This place needs to be SHUT DOWN me and my close friend went to get to some shakes and they smelt expired and tasted even worse we asked for a refund they had an attitude
Atmosphere: 1
Food: 1
Service: 1
Their drinks smelled like expired milk, and it had a very bad after taste. I got no apology or anything along the lines. I couldn’t even get a refund.
Atmosphere: 1
Food: 1
Service: 1
The workers are nice and generous no complaints at all on my end ☺️
Atmosphere: 5
Food: 5
Service: 5
Today around 730 am I pulled to the driveway and ordered my food and was told I had to pull up the door . Unfortunately, when I received my food the cashier had an attitude because I asked for some condiments. First she rolled her eyes then responded in a nasty attitude saying “ next time ask for it at the window “ and was holding the ketchup hostage until I said okay. MY problem is how are yall going to tell me to pull up to the door and tell me if I need something to say something at the window. I was going even going to tell her thank you for going out her way but quickly decided not to. I always come here I’m a faithful customer I’m disappointed. Like I understand your irritated about walking outside so I can receive what I paid for with my hard earned money but that’s not my fault.
Atmosphere: 1
Food: 4
Service: 1
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