Ribs and Soul BBQ

Hopefully this place will come under new management. For now, nothing but a cash grab.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Turkey Tips

WASTE OF $30 SAVE YOUR MONEY OR GO SOMEWHERE ELSE ... Every single piece of rib tips, was so tough I couldn't even bite it. I called the restaurant and she told me because I order thru ubereats it was nothing they could do.

Food: 1

Service: 1

Recommended dishes: Tip and Link Combo

The turkey tips use to be good. Now they sell you 4 day old turkey tip. I couldn't believe how nasty the tips were. Never going back. Don't waste your time and money. Long wait for old food

Atmosphere: 1

Food: 1

Service: 1

Order a full stab & small turkey tip w/ hot bbg sauce which didn't have any spice to it. Turkey tip was dry & seems to be overcooked like stated in prior reviews. Food was ready quickly probably because it's already precooked ( food wasn't hot even I ordered at 11:20ish ) Did my tast test in the parking lot before driving off.

Atmosphere: 4

Food: 2

Service: 4

HORRIBLE customer service!! The owner's son (which is who he told me he was) was very disrespectful and condescending. The short version of my experience. - When I callled in to order, he stated that they only had enough turkey tips to do a "mini". I said how many does mini serve? he said Idk. I said fine give me what you got (how you gonna be in business and not know approx serving sizes). - I ordered small yams and he stated that it wasn't enough to fill a small (as I am looking at what was available) I said that's enough for me. He insisted it wasn't and I said give me what you have. As i watch him fill the container, It ended up being MORE. i then asked, was it enough? He never responded? (Poor customer service). - I placed a separate order as I awaited my original and specified for him to keep the orders separate for payment. He kept insisting that I pay them together. Then LIED (in my face) and said I wanted to pay together! I then told him you are not listening to me sir. He continued exchanging throwing out that his dad is the owner of the business. I stated IDK, I am the CUSTOMER that keeps you in business and you should learn business etiquette. - He then started dragging around with the order. Mind you, I was trying to just trying to feed out of town guest who had just arrived in town to some very unfortunate news to the family and to have an arrogant young black man with the demeanor he had is very unfortunate. I just hope the owner sends his customer facing employees through some type of etiquette training cause I came for food (by recommendation) and got a trifling trash business that feels their existence is enough regardless of how the customers are treated.

The staff is extremely nice but food and management was the worst I ever experienced.

I came here while I was waiting on my phone to be repaired next door. The didn’t know what I wanted so I asked for a suggestion and Lawdd. You guys, the food was so good it tasted like my GRANNY was back there! Ebony even allowed me to eat there and created a little space for me to enjoy my meal in peace. Dope place with dope people, yall. Please go and try them out for yourself. You’ll see.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Fried Wings, Sauce

This place sucks, I would no be surprised if they are out of business in twelve months.

Atmosphere: 1

Food: 2

Service: 1

This place sucks, want be surprised if they’re closed in less than a year.

Atmosphere: 1

Food: 2

Service: 1

RUDE customer service, Food was bottom end quality n dry, and let’s not talk about how before we paid it was asked how much our total was, then when adding something ALL of a sudden things changed on ticket. Horrible experience new to area and just wanted some good BBQ!

Atmosphere: 1

Food: 1

Service: 1

If you are looking for a quick and easy bbq restaurant to go to then this place is always a solid suggestion. My critiques may not be the same as everybody else so please bear with me. The Turkey tips are pretty solid but sometimes they can be dry. The sauce is actually really good with a slight sweetness to it. The service is decent but not very welcoming at all. Also they can’t do split payments so that is a fair warning to anyone before they order. I’ve eating here several times, they get the job done when in need.

Vegetarian options: No, but you can always check and ask for moderations

Parking: Parking lot located right in the strip where the business is located

Kid-friendliness: Yes

Wheelchair accessibility: Possibly

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Turkey Tips, Fries, Sauce, Small Tip

The worst BBQ I've ever had and I'm not being dramatic! Food arrived over 1hr 30mins late. Turkey tips came cold & over cooked! Seems as though I was given scraps. Chicken wings were missing from my paid order. I called the restaurant to inquire why order was running extremely late, and I was given the most rudest, outlandish and nasty reply. I would NOT recommend BBQ from this place. I won't be ordering again.

Food: 2

Service: 1

I’m a junkie for their wing and turkey tip combo with mild sauce ! Highly recommend!!

Ok so first of all when I came in no one there were no visible employees at the counter. Everything was behind a wall. As I walked closer to the counter I noticed a lady SITTING not standing to be visible as I entered the restaurant. As I got closer to the counter the woman working the register just stared at me and said nothing. There were no visible menus, nothing. I just remembered what I ordered from door dashing. The lady mumbled barely spoke or initiated asking for my order. I was literally the only customer in there so its not like I was a complete inconvenience. Lmaoo this place needs to do a better job with who they hire this place has ribs but no soul only rude workers and subpar customer service.

Atmosphere: 1

Food: 3

Service: 1

Chicken Wings were a hit will be back 🔥