Buona
20 W Plainfield Rd, Countryside
(708) 236-0379
Recent Reviews
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Quality of the food was hot and fresh.employees were polite.
Atmosphere: 5
Food: 5
Service: 5
Super helpful wait staff and front of house crew
Atmosphere: 5
Food: 5
Service: 5
Never a disappointment with food or service. Orders are always correct. Staff is always pleasant.
Atmosphere: 5
Food: 5
Service: 5
Food is always delicious hot and fresh. Staff is always attentive quick and very helpful.
Atmosphere: 5
Food: 5
Service: 5
The service staff were ALL wonderful. The food was fresh and AMAZING! We had 2 pepperoni pizzas, Italian beef sandwich (dipped with pepper jack cheese and side of giardinara), meatball sandwich (with mozzarella), rigatoni with Italian sausage, and the absolute best strawberry shake I've ever had. EVERYTHING WAS WONDERFUL! Sorry the pics aren't complete, but i started eating before remembering to take pics. Will definitely be back to this same location when I return to area on business in 2 weeks. THANK YOU TO EVERYONE AT BUONA BEEF! We appreciate you and everything you do.
Atmosphere: 5
Food: 5
Service: 5
Went to the drive thru and got no response from anyone. When i drove to the window there was 3 employees talking and glancing at me but ignoring me. I honked and they gave me a stare, finally another employee came and took my order. Worst service ive ever received in a drive thru.
Atmosphere: 1
Food: 5
Service: 1
I like going to Buena because there are a lot of different options so you can kind of catch a lot of different flavor cravings here but the atmosphere is just kind of whatever
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cheese Fries
Food is phenomenal, I love their Burgers and shakes. The service here is friendly and when I ordered the wrong thing I was able to change it easily.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Double Cheeseburger, Chicken Fingers, Kids 3 Piece Chicken Tenders
I’ve been ordering on the app and picking up in drive-through for the last couple weeks now and the food has always been on point and excellent. but today I mistakenly input some of the wrong info on my order and jose was able to sort everything out and was able to make my order fresh there on the spot with no issue. I greatly appreciated it and he was amazing. thank you jose!
Food: 5
Service: 5
Update- high chairs are filthy but food is consistent and staff always pleasant!
Atmosphere: 2
Restaurantji Recommends
I was having issues with the app and the Manager Jose went above and beyond trying to problem solve!!
This is great customer service!!
What a good example for his workers and an asset to the company!!
We will return!!
Service: 5
Very clean and quick service.
Atmosphere: 5
Food: 5
Service: 5
Good as always
Atmosphere: 5
Food: 5
Service: 5
Manager greeted me with a hearty hello and a smile. How rare. How nice. Restaurant was clean and organized.
Atmosphere: 5
Food: 5
Service: 5
Stop by for lunch the other day and wanted to get something different. I decided on the crispy chicken sandwich. It was crispy and moist inside. Also, the fries are the best I've had in a long time. They are crispy on the outside and like mashed potatoes on the inside.
Atmosphere: 5
Food: 5
Service: 5
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