Dunkin'

5443 W 127th St, Crestwood
(708) 396-9701

Recent Reviews

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Jorge Calderón

Been here a few times, 50/50 wrong order and just got a xl coffee that is cold coffee, and no its not iced. And also tastes watered down. Wth!

Abigail Isunza

I wish they would just close this location. Literally the worst Dunkin u can go to. They r rude and just plain stupid.

Atmosphere: 1

Food: 2

Service: 1

Cynthia Arias Hidalgo

I used go there Avery single day for 2 years. I stopped because the service went dow. Today I stoped for a bagel because my normal Dunking was crowded and the bagel was awful

Atmosphere: 1

Food: 1

Service: 2

JeLLyBeAn

Honestly I come here often with my dad and everytime they mess up my order. Either is not making the drink how I want it or just being rude. Today I go a white chocolate signature latte and the just gave me a plan coffee with cream. Don’t come here :/

Food: 1

Service: 1

Miguel r Herrera

There's not much to say, most donuts are pure butter.

Atmosphere: 3

Food: 3

Service: 3

Stephen Ruiz

Coffee never tastes right at this location, avoid.

Ty Felix

America runs on Dunkin and this includes me

Atmosphere: 5

Food: 5

Service: 5

Danny Little

Kevin the tall Manager will deny you at the door if you have a registerd service animal. He is very unknowledged on the Service Animal Laws & would not let us in. We were treated unfairly and he was rude. Plus asking me to present documentation which is NOT a requirement to show him. Dont support this location

Atmosphere: 1

Food: 1

Service: 1

Hiren Patel

Nice service and nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Bagels

k gambon

been coming here for over a decade. stopped by at 745ish to grab a hot decaf coffee and a large hot matcha latte. gave me an ice old decaf which honestly tastes like water and gave me a medium matcha. when i asked for a new coffee and a correct size latte, he said he heated up the coffee and poured the latte in a large cup without actually giving me what i paid for. so sad that you can't even treat yourself anymore.

Atmosphere: 1

Food: 1

Service: 1

Samantha Schubert

In and out of the drive through!

Food: 5

Service: 5

Omer Makhlouf

Not too serious, but the hash browns tasted like iron heat and were squashed. I think they got cold and reheated. Also, the toppings on drinks are scarce. Maybe it was just timing. :)

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Hash Browns, Cappuccino Blast

Marcelo Rea

Excellent customer service , great coffee, and sweet goooodddiiieeesss, love it, and always bring my family and friends to this place,,,way to go y'all ?‍♂️ ? ? ? ❤️ ? ?‍♂️

Atmosphere: 5

Food: 5

Service: 5

Liz Schuldt

This location really needs a revamp and lessons in customer service!!! Ordered a large and small hit coffee. Handed it out to me and as I'm holding cups, I can tell they are not hot. I opened and sipped each. Small was cold. Lg was tempid. By this time they left the window, I tried to honk, no attention. I had to get out and knock on window. They come back, I tell them their cold. The guy looks at me and says no they're not. I said I sipped them, they are not. He took them with attitude. When remade he comes back and says "here"No I'm sorry about that, or a polite here you go, nope very rude about it. Please clean up the customer service at this location.

Parking: Parking lot is bad

William Hatim

Always getting hard hashbrowns, not even soft enough to bite. Then proceeded to give me not fully cooked

Atmosphere: 1

Food: 1

Service: 1

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