Dunkin'
5443 W 127th St, Crestwood
(708) 396-9701
Recent Reviews
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I used go there Avery single day for 2 years. I stopped because the service went dow. Today I stoped for a bagel because my normal Dunking was crowded and the bagel was awful
Atmosphere: 1
Food: 1
Service: 2
Honestly I come here often with my dad and everytime they mess up my order. Either is not making the drink how I want it or just being rude. Today I go a white chocolate signature latte and the just gave me a plan coffee with cream. Don’t come here :/
Food: 1
Service: 1
There's not much to say, most donuts are pure butter.
Atmosphere: 3
Food: 3
Service: 3
Coffee never tastes right at this location, avoid.
America runs on Dunkin and this includes me
Atmosphere: 5
Food: 5
Service: 5
Kevin the tall Manager will deny you at the door if you have a registerd service animal. He is very unknowledged on the Service Animal Laws & would not let us in. We were treated unfairly and he was rude. Plus asking me to present documentation which is NOT a requirement to show him. Dont support this location
Atmosphere: 1
Food: 1
Service: 1
Nice service and nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Bagels
been coming here for over a decade. stopped by at 745ish to grab a hot decaf coffee and a large hot matcha latte. gave me an ice old decaf which honestly tastes like water and gave me a medium matcha. when i asked for a new coffee and a correct size latte, he said he heated up the coffee and poured the latte in a large cup without actually giving me what i paid for. so sad that you can't even treat yourself anymore.
Atmosphere: 1
Food: 1
Service: 1
In and out of the drive through!
Food: 5
Service: 5
Not too serious, but the hash browns tasted like iron heat and were squashed. I think they got cold and reheated. Also, the toppings on drinks are scarce. Maybe it was just timing. :)
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hash Browns, Cappuccino Blast
Restaurantji Recommends
Excellent customer service , great coffee, and sweet goooodddiiieeesss, love it, and always bring my family and friends to this place,,,way to go y'all ?♂️ ? ? ? ❤️ ? ?♂️
Atmosphere: 5
Food: 5
Service: 5
This location really needs a revamp and lessons in customer service!!! Ordered a large and small hit coffee. Handed it out to me and as I'm holding cups, I can tell they are not hot. I opened and sipped each. Small was cold. Lg was tempid. By this time they left the window, I tried to honk, no attention. I had to get out and knock on window. They come back, I tell them their cold. The guy looks at me and says no they're not. I said I sipped them, they are not. He took them with attitude. When remade he comes back and says "here"No I'm sorry about that, or a polite here you go, nope very rude about it. Please clean up the customer service at this location.
Parking: Parking lot is bad
Always getting hard hashbrowns, not even soft enough to bite. Then proceeded to give me not fully cooked
Atmosphere: 1
Food: 1
Service: 1
Everything always goes smoothly until the Indian lady sees me. Today she handed me my food and then started laughing and talking to where I didn’t understand. N gave me my coffee tasting like water with the whole thing filled with ice. I spend about $20 everyday. Ohhh and forgot my hash browns.
It’s always hit or miss here. Lately it’s been spot on if you’re in the drive thru, but not for walk in’s as their door buzzer doesn’t ring so they have no idea you’re in the lobby waiting.
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