Carlos River Cafe
$ • Mexican
Hours:
1707 Nish Rd, Crystal Lake
(815) 444-9024
About Carlos River Cafe
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Carlos River Cafe Reviews
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While their food is absolutely delicious, the customer service of the women on the phone is not. For the past 3 times I’ve ordered , I’ve called with no answer, and no one calls back. Most places if they’re busy will put you on hold. Finally got ahold of them and I asked what’s going on, because none of my calls were answered and she ignores me. I said can you hear me and she tells me “you can call back when you’re ready to order” and hangs up the phone.. as if my...read full review
Love the food here! But, not great customer Service. The service was pretty fast… But they did not have any cheeseburgers as it said on their menu for the kids meal. I also did not have any chicken nuggets from the kids meal, They also had no Lengua tacos and only enough steak to make three tacos.
And I would also recommend updating your website to include that you no longer serve alcohol
The woman that said she is the owner is the rudest person I have ever encountered! She screams and yells! Does not give you a chance to say a word!!
No customer service at all😡
Ratings
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 8PM |
| Saturday | 10AM - 8PM |
| Sunday | 10AM - 4PM |
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Carlos River Cafe offers delicious food with generous portions, featuring items like chicken nachos, steak burrito, Al Pastor tacos, and Chimichanga. The restaurant has a great menu with options such as chips, guac, salsa, and quesadillas. The service is quick and friendly, although some guests have noted that the temperature inside may be a bit cold. The owners, who share their passion for cooking and serving, ensure a pleasant dining experience. Many customers have praised the food, stating it is fantastic and prepared with care. Overall, Carlos River Cafe is considered the best Mexican restaurant in the area, making it a must-visit for tasty Mexican cuisine.