Casey's
639 E Terra Cotta Ave, Crystal Lake
(815) 459-1518
Recent Reviews
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If you got a hour in a half stop in and get some fuel pumps are so dang slow I won't be back!!
Atmosphere: 2
Food: 2
Service: 3
Really great selections, however, I don’t think it takes much to pick up a broom or wipe down the counters. We came in and it was incredibly slow, maybe one other customer, and the stores presentation was pretty off putting.
Atmosphere: 1
Food: 2
Service: 2
Avoid this location at all cost. I used to go to this one for everything but the service here has dropped dramatically. Today we ordered a pizza so we would have food ready after driving 10 hours. Wakes in and the lady in the kitchen was in the office feet up on the. I rang the bell to get her attention, told her I put in an order 30 minutes earlier and all she said was “oh yeah.” Well if you wait I’ll make it for you. NO WAY!!! And because I paid with Casey’s cash on app they told me I couldn’t get a refund! What a joke!!! Run away and go to any other location.
Atmosphere: 1
Service: 1
Always friendly when I stop by.
Service: 5
The new location and all the folks are awesome. Thanks for coming to work today everyone! ❤️☘️
Atmosphere: 5
Food: 5
Service: 5
It's my local Casey's decent staff. Had a few issues in the past loading my chime debit card with cash.
I love this location. The cleanest Casey's I've been in by far. The staff are wonderdul. Nancy and Cindy are just so sweet and you are greeted like an old friend. The food is pretty good for gas station food, and Sky in the kitchen is so sweet and fast. When I ask for extra pickles she actually gives you EXTRA pickles, unlike mcDonalds. Im not sure what his name is, but the young store manager is a hard worker and he's pretty nice. The donuts look gorgeous and yummy too! I just wish they had the French Toast fritter still:(This location is not to be confused with the Terra Cotta location that has the car wash!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Mac
The cashiers are openly rude and every customer coming through the door was slipping because it was wet and there were no rugs and they laughed when I said it’s not safe. Can not stress enough how rude the staff was.
Was in the Store trying to get hot food no one was helping me so I ordered it online and click pay in store as I’m already there and There and immediately the 2 men working started throwing a fit about having to make food and one of them said “I’m not doing that just call him and tell him the kitchens closed it isn’t paid for so it won’t be an issue” so they call and I didn’t answer but I got my items and just before leaving I heard one guy say to the other “yeah I’m not doing that we close at 10 but I’m just not doing that” it was 8:40 when I ordered it….
Long wait times
Restaurantji Recommends
I ordered a thin crust pizza... That's what I got so 1 star.If it was cooked would have been more, cause after 20 minutes in the oven it was good.
It's my local Casey's decent staff. Had a few issues in the past loading my chime debit card with cash.
Pumps are not working properly sometimes!!
Too many people
Air pump non functional
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