I visited the Crystal Lake Culver’s on Saturday, May 24th, 2025. I am an avid fan of Culver’s and I have visited 35 locations in Illinois, Indiana, Wisconsin, Minnesota, Missouri and Kentucky. As a resident of Crystal Lake I visit this Culver’s very regularly. The food was excellent and the service was quick. I definitely recommend the ice cream and the chicken. 5/5 I will definitely be back very soon. (Written 6-3-25)
D Bryan
The staff at this Culvers was very compassionate. I brought a handicapped person with me, and the server went so far as to help pour her drink. And the manager came over to greet us.
Gio Garcia
They were busy and still mad either happen didn’t take long either I was so surprised. Foods always delicious great workers great food thank you
L S
Food was great! The order taker was great on the tablet...very thorough, accurate, and efficient. The person delivering the food was surly. She didn't bring my drink with the order and when I asked if I could please get my drink, she acted like I was really putting her out...no apology for the mistake she made and I felt like I was a nuisance to her.. Visited on Sunday, May 18 around 12:45pm.
Juvoisean Mathena
They just cannot get my order right. Even when i told them that they ALWAYS mess up my order. Like what the heck. I understand if there is a mistake once in a while but EVERYTIME?! Please train your employees better. Attention spans are lacking.
Martha Mika
Tom and Sue are wonderful. They care about their customers. Their smile makes a difference.
Parking: We at least eat there once a week.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cod Fish Dinner with Roll Green Beans
denis kendall
Butter burger
Atmosphere: 5
Food: 5
Service: 4
Eddie Nunzio
Stopped in last hour before closing and workers were friendly and the food was made to order. Butter burger and fries were hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Maryan Pelland
Fast food. What else is there to be said? Very salty soups. Their new tabletop ordering is a good 👍 dea but not easy to use.
I have updated my review to 5 stars because they are one of the few fast food restaurants that has a good tasting gluten free hamburger bun.
Dietary restrictions: Though they have gluten free buns, they do not have designated gluten free cooking stations. I am not hypersensitive to gluten so I can eat their burgers and grilled chicken without adverse reactions.
Usually I don't have issues at this location, unlike the crappy Woodstock location. However today I ordered a chicken sandwich for my fiance and she only got a slice of chicken with no bun. Hopefully this location doesn't go down the shitter like everywhere else now a days.
Atmosphere: 3
Food: 2
Service: 3
Michellina Olandese
Food was good. Service was good. Thanks for a good experience.
Good food good atmosphere good service
I visited the Crystal Lake Culver’s on Saturday, May 24th, 2025. I am an avid fan of Culver’s and I have visited 35 locations in Illinois, Indiana, Wisconsin, Minnesota, Missouri and Kentucky. As a resident of Crystal Lake I visit this Culver’s very regularly. The food was excellent and the service was quick. I definitely recommend the ice cream and the chicken. 5/5 I will definitely be back very soon. (Written 6-3-25)
The staff at this Culvers was very compassionate. I brought a handicapped person with me, and the server went so far as to help pour her drink. And the manager came over to greet us.
They were busy and still mad either happen didn’t take long either I was so surprised. Foods always delicious great workers great food thank you
Food was great! The order taker was great on the tablet...very thorough, accurate, and efficient. The person delivering the food was surly. She didn't bring my drink with the order and when I asked if I could please get my drink, she acted like I was really putting her out...no apology for the mistake she made and I felt like I was a nuisance to her.. Visited on Sunday, May 18 around 12:45pm.
They just cannot get my order right. Even when i told them that they ALWAYS mess up my order. Like what the heck. I understand if there is a mistake once in a while but EVERYTIME?! Please train your employees better. Attention spans are lacking.
Tom and Sue are wonderful. They care about their customers. Their smile makes a difference.
Parking: We at least eat there once a week.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Cod Fish Dinner with Roll Green Beans
Butter burger
Atmosphere: 5
Food: 5
Service: 4
Stopped in last hour before closing and workers were friendly and the food was made to order. Butter burger and fries were hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Fast food. What else is there to be said? Very salty soups. Their new tabletop ordering is a good 👍 dea but not easy to use.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Onion Rings, Sandwich, Burger
Restaurantji Recommends
Noon on Sunday! Service was quick! Restaurant was clean and tables were wiped down as soon as someone left. Great customer care!
Kid-friendliness: Kids meal with the Free sundae is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Burger, Cheese Curds, Rueben
I have updated my review to 5 stars because they are one of the few fast food restaurants that has a good tasting gluten free hamburger bun.
Dietary restrictions: Though they have gluten free buns, they do not have designated gluten free cooking stations. I am not hypersensitive to gluten so I can eat their burgers and grilled chicken without adverse reactions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Mushroom & Swiss, Burger
Usually I don't have issues at this location, unlike the crappy Woodstock location. However today I ordered a chicken sandwich for my fiance and she only got a slice of chicken with no bun. Hopefully this location doesn't go down the shitter like everywhere else now a days.
Atmosphere: 3
Food: 2
Service: 3
Food was good.
Service was good.
Thanks for a good experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I back the blue
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Pecan, Chocolate Caramel Twist, Crispy Chicken Sandwich, Burger, Cheese Curds, Double Cheeseburger Deluxe
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