Dairy Queen (Treat)
35 Berkshire Dr #15, Crystal Lake
(815) 479-9818
Recent Reviews
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It is an ok Dairy Queen. Some items on the menu they didn't have anymore.
Great customer service
The girls do a great job here at DQ in CL. Great quality and service.
Stopped in tonight with my daughters. Check out this cone dipped and swirled to PERFECTION!!đ€© The staff is so friendly and quick with our orders! Best Dairy Queen around!
Just left this DQ location very disappointed. Second experience with the machine popping like thereâs air in the system. My husbandâs dipped cone was so smashed and misshapen that the chocolate ran down the cone and all over his hands in a mess. He handed it back and asked them to cancel his order with a refund, and they gave him kind of a hard time about it. Meanwhile, I had to ask what that pink stain was on the lid of my vanilla malted and was told âThatâs the way our lids come sometimes.â I guess she meant that sometimes your lids are dirty because I passed my hand over it, and the pink came off on my hands. After seeing the fuss they made over my husbandâs refund, I just threw my ice cream away. As we walked out, they told us to âhave a nice day.â Not nice at all. We wonât be visiting this location again.
Went to DQ today to order a mint Oreo blizzard and a small shake, which was made perfectly and quickly. Staff were friendly and the store was clean and upkept. The guy in front of me was upset that the workers wouldnât accept a screenshot of a coupon. I also used a coupon from the app, Iâm assuming it was the same one he tried to use, and they took it with no problem. The guy in front of me mouthed off to the workers and made the point to state he was going to leave a review. I hope you read this review and understood what i witnessed. The manager, Katrina (he asked for her name), was polite and still handled his order with grace despite his audible complaining that she would not accept a screenshot of a coupon.
Fast, great service. Love coming here for a sweet treat đŠ
Love our local Dairy Queen, Katrina is always providing great and fast service! Highly recommend
Fantastic service!! Workers are always nice and fast. My blizzard was thick and they donât skimp on toppings. I love my local dairy queen!
I'm a creature of habit so I always get the same old thing Oreo blizzard, but today my world was turned upside down by this amazing person behind the counter who suggested extra Oreo... Mind Blow and definitely digging the new design very chill.
Restaurantji Recommends
I've been eating Dairy Queen since I was a little girl. I love this place! The remodel looks great! Staff is always friendly and they always recommend the best, delicious treats. My go to place!
this place da bomb yo!
Lady wasnât nice and my blizzard wasnât a blizzard it was ice cream with three cookie dough pieces
I hate dairy queenâŠ. I was craving a blizzard dairy queen says itâs open online so I drive ALL THE WAY TO DQ for it to be closed. Update your online hours cause this is unacceptable. I didnât wanna have to drive to Dq to see a sign on the door saying closed.
Atmosphere: 1
Food: 5
Service: 1
10/10 service they were open late to get a good ice cream fix. And the workers were so sweet and helpful! Thank you Dairy Queen for doing such a great job. Ice cream was fantastic
Atmosphere: 5
Food: 5
Service: 5
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