Dunkin'
4817 Northwest Hwy, Crystal Lake
(815) 477-4817
Recent Reviews
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Placed a mobile order 1-21. They forgot my donuts and my bagel wasn’t even cooked all the way. I tried it out because it was the nearest by my job. First and last time coming here
Atmosphere: 1
Food: 1
Service: 1
my boyfriend asked for bacon egg and cheese croissant and yall gave him a bagel. don’t go here😊
Best place to ever live
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Energy
I come here a couple morning a week, and always excellent service!
Atmosphere: 5
Food: 5
Service: 5
After I stood there for a good five minutes waiting for one of the six people standing behind the counter chatting, to take my order.... I got in my vehicle to drive home when each of my passengers informed me their order was wrong and what they did get was NOT good. The bagels were hard as a rock and the hashrounds were more like greasy mashed potato discs. Such a disappointment! At least they brought back the Kruellers.
Atmosphere: 2
Food: 1
Service: 1
Awesome morning crew!
After I stood there for a good five minutes waiting for one of the six people standing behind the counter chatting, to take my order.... I got in my vehicle to drive home when each of my passengers informed me their order was wrong and what they did get was NOT good. The bagels were hard as a rock and the hashrounds were more like greasy mashed potato discs. Such a disappointment! At least they brought back the Kruellers.
Atmosphere: 2
Food: 1
Service: 1
Love this Dunkin location! Food and drinks always taste good. Hannah was fantastic, one of the best employees.
Atmosphere: 5
Food: 5
Service: 5
I went there today and got a medium hot coffee I asked for the nutty pumpkin. The young lady said we don’t have that. Now it is listed on the menu. I asked do you have pumpkin and hazelnut she said yes . Ok I’ll take three pumps of each and cream . What I got a was pumpkin and toasted coconut. Then I’m drinking it and I got a mouthful of coffee grounds. Also it look a while to get the coffee no one was at the window. I spend a lot of money at dunking and it is happening more and more where my order is getting messed up. Unless it is early morning when a manager is there. Please have a talk with your high schoolers they need to do a better job.
Food: 1
Service: 1
Worst drive thru. Wait is just awful. Got my order wrong too.
Service: 1
Restaurantji Recommends
They always take great care of me here! Coffee is just right every time
Atmosphere: 5
Food: 5
Service: 5
Everyday I get less and less cream cheese on my bagel. Had to actually put butter to finish eating it. Do they think customers are so stupid they won’t notice?
Food: 1
Service: 1
Cant mess up coffee
Atmosphere: 4
Food: 5
Service: 4
I love
Atmosphere: 5
Food: 5
Service: 4
I like it when you can order breakfast anytime you want I used to go to McDonald's but they are no longer in my vocabulary for breakfast you guys fixed that and the food is very good you even get more meat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
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